2023年最新の有効なOrder-Management-Administratorテスト解答とSalesforce試験PDF問題を試そう [Q41-Q63]

2023年最新の有効なOrder-Management-Administratorテスト解答とSalesforce試験PDF問題を試そう

無料Salesforce Order-Management-Administrator試験問題と解答トレーニングを提供していますGoShiken

質問 # 41
Universal Containers (UC) has a flow which performs some custom logic in order to determine a least-cost shipping location. Some of the variables should be reset at the beginning of each loop iteration. Which design element in Flow allows the Admin to do this?

• A. Assignment
• B. Reset
• C. Preset
• D. Reassignment

正解：A

解説：
Explanation
The design element in Flow that allows the admin to reset some variables at the beginning of each loop iteration is Assignment. An Assignment element lets the admin assign new values to one or more variables or sObject fields in a flow. The admin can use an Assignment element before a Loop element to initialize the variables that are used in the loop, and then use another Assignment element inside the loop to reset the variables for each iteration. Verified References:
https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_assignment.htm&type=5https://help.salesforc

質問 # 42
Which three objects are likely to get created in Order Management as an order progresses through its lifecycle?

• A. Return Order
• B. Replacement Order
• C. rma order
• D. Change Order
• E. Fulfillment Order

正解：A、D、E

解説：
Three objects that are likely to get created in Order Management as an order progresses through its lifecycle are:
Fulfillment Order. A Fulfillment Order is a record that represents a group of products in an order that are fulfilled together from the same location. A Fulfillment Order has a lookup relationship to the Order Summary object, and it contains information such as the fulfillment location, delivery method, status, etc.
Return Order. A Return Order is a record that represents a return request for an order or part of an order. A Return Order has a lookup relationship to both Order Summary and Change Order objects, and it contains information such as the return reason, status, date, etc.
Change Order. A Change Order is a record that represents a change request for an order or part of an order. A Change Order has a lookup relationship to the Order Summary object, and it contains information such as the change type, status, date, etc.
Verified Reference: https://help.salesforce.com/s/articleView?id=sf.order_management_fulfillment_order.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.order_management_return_order.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.order_management_change_order.htm&type=5

質問 # 43
Which data type is the Status field on an Order Summary object?

• A. Text
• B. Number
• C. Picklist
• D. String

正解：C

解説：
The Status field on an Order Summary object is a picklist data type. A picklist is a field that allows users to select one value from a predefined list of values. The Status field on an Order Summary object indicates the current state of the order, such as Draft, Activated, Completed, or Cancelled. The values for the Status field are defined in the Order Status picklist field on the Order object. Reference: Order Management Objects, [Picklist Fields]

質問 # 44
Where should a service agent go first to view process exceptions related to a specific Order?

• A. Change order Record - Related Tab
• B. Order Summary Record - Related Tab
• C. Order Record - Details Tab
• D. Order Record - Process Exception Details Tab

正解：D

解説：
The best place for a service agent to go first to view process exceptions related to a specific Order is the Order Record - Process Exception Details Tab. This tab shows a list of process exceptions that occurred during the order lifecycle, such as errors in payment authorization, inventory allocation, fulfillment location assignment, etc. The service agent can use this tab to identify and resolve the issues that affect the order processing. Verified Reference: https://help.salesforce.com/s/articleView?id=sf.om_process_exception_details.htm&type=5

質問 # 45
How can an administrator allow an org to publish a change set to another org?

• A. In the source org: open Deployment settings, Select the environments to publish to and Move them to the enabled list
• B. In the source org: Open Publish Settings, Select the checkbox next to the environment to publish to and Click Save
• C. In the target org: Open Deployment Settings, Select the environments to allow publishing from and Move them to the Enabled list
• D. In the target org: Open Deployment Settings, Click Edit next to the source org. Select Allow Inbound Changes and Click Save

正解：C

解説：
Explanation
The correct way for an administrator to allow an org to publish a change set to another org is to open Deployment Settings in the target org, select the environments to allow publishing from and move them to the Enabled list. This creates a deployment connection between the source org and the target org, which allows the source org to upload change sets to the target org. Verified References:https://help.salesforce.com/s/articleView?id=sf.changesets_create_outbound.htm&type=5

質問 # 46
Which two objects are found within Order Management?

• A. Payment Summary
• B. Packing Manifest
• C. Fulfillment Order
• D. Receipt
• E. Cart

正解：A、C

解説：
Two objects that are found within Order Management are:
Fulfillment Order. A Fulfillment Order is a record that represents a group of products in an order that are fulfilled together from the same location. A Fulfillment Order has a lookup relationship to the Order Summary object, and it contains information such as the fulfillment location, delivery method, status, etc.
Payment Summary. A Payment Summary is a record that represents a payment made for an order or part of an order. A Payment Summary has a lookup relationship to both Order Summary and Invoice objects, and it contains information such as the payment amount, method, status, etc.
Verified Reference: https://help.salesforce.com/s/articleView?id=sf.order_management_fulfillment_order.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.order_management_payment_summary.htm&type=5

質問 # 47
What three steps are required when deploying changes via change sets?

• A. Upload the change set to the target org
• B. Approve the change set in the sandbox org
• C. Deploy the change set in the target org
• D. Add the change set to the release schedule in the target org
• E. Create the change set in the sandbox org

正解：A、C、E

解説：
Three steps that are required when deploying changes via change sets are:
Create the change set in the sandbox org. This is the first step where the administrator selects the metadata components that they want to deploy and adds them to a change set in the source org, which is usually a sandbox org.
Upload the change set to the target org. This is the second step where the administrator sends the change set from the source org to the destination org, which is usually a production org or another sandbox org. The administrator needs to have a deployment connection with the target org and permission to upload change sets.
Deploy the change set in the target org. This is the final step where the administrator validates and deploys the change set in the destination org. The administrator needs to have permission to deploy change sets and resolve any deployment errors or warnings.
Verified Reference: https://help.salesforce.com/s/articleView?id=sf.changesets_create_outbound.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.changesets_deploy.htm&type=5

質問 # 48
What are two reasons for using Flows instead of Apex code?

• A. Flows provide a visual debug process
• B. Flows can be modified and created without a developer
• C. Flows have better performance options for large batches of records
• D. Flows can be triggered by undelete events

正解：A、B

解説：
Two reasons for using Flows instead of Apex code are:
Flows can be modified and created without a developer. Flows are declarative tools that allow administrators to build complex business logic using clicks instead of code. Flows do not require any programming skills or knowledge, and they can be easily modified and maintained by administrators.
Flows provide a visual debug process. Flows have a built-in debugger that allows administrators to test and troubleshoot their flows in a graphical interface. The debugger shows the flow execution path, the values of variables and sObject fields, and any errors or warnings that occur in the flow.
Verified Reference: https://help.salesforce.com/s/articleView?id=sf.flow_builder.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.flow_builder_debug.htm&type=5

質問 # 49
What type of relationship exists between FulfillmentOrder and Order Delivery Method?

• A. Master-Detail (Order Delivery Method)
• B. Junction (Many to Many)
• C. One-to-One Lookup (Location) FulfillmentFrom LocationId
• D. Lookup (Order Delivery Method)

正解：D

解説：
Explanation
The type of relationship that exists between FulfillmentOrder and Order Delivery Method is Lookup (Order Delivery Method). A Lookup field is a type of custom field that creates a relationship between two objects, but does not support rollup summary fields. In this case, a FulfillmentOrder has a Lookup field named Order Delivery Method that references an Order Delivery Method record. An Order Delivery Method is a record that represents a delivery option for fulfilling orders, such as standard shipping, express shipping, in-store pickup, etc. An Order Delivery Method can have many FulfillmentOrders associated with it, but a FulfillmentOrder can only have one Order Delivery Method. Verified References:
https://help.salesforce.com/s/articleView?id=sf.custom_field_types.htm&type=5https://help.salesforce.com/s/art

質問 # 50
Which three objects are likely to get created in Order Management as an order progresses through its lifecycle?

• A. Return Order
• B. Replacement Order
• C. rmaorder
• D. Change Order
• E. Fulfillment Order

正解：A、D、E

解説：
Explanation
Three objects that are likely to get created in Order Management as an order progresses through its lifecycle are:
Fulfillment Order. A Fulfillment Order is a record that represents a group of products in an order that are fulfilled together from the same location. A Fulfillment Order has a lookup relationship to the Order Summary object, and it contains information such as the fulfillment location, delivery method, status, etc.
Return Order. A Return Order is a record that represents a return request for an order or part of an order.
A Return Order has a lookup relationship to both Order Summary and Change Order objects, and it contains information such as the return reason, status, date, etc.
Change Order. A Change Order is a record that represents a change request for an order or part of an order. A Change Order has a lookup relationship to the Order Summary object, and it contains information such as the change type, status, date, etc.
Verified References:
https://help.salesforce.com/s/articleView?id=sf.order_management_fulfillment_order.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.order_management_return_order.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.order_management_change_order.htm&type=5

質問 # 51
When a new Payment Summary is created, an email should be sent to the owner of the associated account and an approval after review should be required. What three steps should the administrator do to implement this functionality?

• A. Create an email alert action
• B. Create an approval process on the Payment Summary object
• C. Create an email template
• D. Create a flow to send an email to the owner of the associated account when a payment summary is created
• E. Create a trigger flow when the payment summary is created with an email flow node

正解：A、B、C

解説：
Explanation
Three steps that the administrator should do to implement this functionality are:
Create an email template. An email template is a reusable message that contains merge fields that are populated with data from records when the email is sent. The administrator can create an email template for the Payment Summary object that includes information such as the payment amount, date, status, etc.
Create an email alert action. An email alert action is a type of action that sends an email to one or more recipients when a flow executes. The administrator can create an email alert action that uses the email template created in the previous step and sends it to the owner of the associated account when a new Payment Summary is created.
Create an approval process on the Payment Summary object. An approval process is a way to automate the approval of records based on certain criteria and actions. The administrator can create an approval process on the Payment Summary object that requires an approval after review from a designated approver.
Verified References: https://help.salesforce.com/s/articleView?id=sf.email_templates_create.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_action_email.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.approvals_creating_approval_processes.htm&type=5

質問 # 52
An administrator is tasked to utilize a Product Price Book which is managed on an external platform. How can the administrator meet this requirement?

• A. Create an External Data Source in Setup which references the external platform where the Pricebook is held
• B. This is not possible, all Products require a Pricebook Entry
• C. Edit the Product page layout to make the Pricebook field not require
• D. Go to Setup. Order settings, and select Enable Optional Price Books for Orders

正解：A

解説：
The best way for the administrator to meet this requirement is to create an External Data Source in Setup that references the external platform where the Pricebook is held. An External Data Source is a type of metadata that defines the connection and authentication information for an external system that stores data outside of Salesforce. The administrator can create an External Data Source using the Lightning Connect OData 2.0 or 4.0 adapters, which support read-only access to data in relational databases. This way, the administrator can access the Product Price Book data from the external platform without importing it into Salesforce. Verified Reference: https://help.salesforce.com/s/articleView?id=sf.external_object_overview.htm&type=5

質問 # 53
A company has multiple fulfillment centers that they want to utilize when orders are fulfilled. The administrator is tasked with minimizing the distance from fulfillment center to delivery location. How can this be accomplished?

• A. Modify the Fulfillment Location Search process to search by closes! distance instead of least number of splits
• B. Add the "Order Routing Rank By Closest Distance" action to the fulfillment flow
• C. Create a Workflow Rule on the Fulfillment Order object that utilizes the Order Management workflow field update actions
• D. Ask a developer to create an Apex Action that can determine the closest fulfillment location

正解：B

解説：
The best way for the administrator to accomplish this task is to add the "Order Routing Rank By Closest Distance" action to the fulfillment flow. This action is a flow core action that ranks the fulfillment locations by their distance from the delivery location, and returns a list of ranked locations. The administrator can use this action to find the optimal fulfillment location for each order based on proximity. Verified Reference: https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_om_actions_order_routing_rank_by_closest_distance.htm&type=5

質問 # 54
In which two ways can Order Management licenses be assigned?

• A. By User
• B. By Permission Set
• C. By Hole
• D. By Profile

正解：A、B

解説：
Two ways that Order Management licenses can be assigned are:
By Permission Set. A Permission Set is a collection of settings and permissions that give users access to various tools and functions in Salesforce. A Permission Set can be assigned to individual users or groups of users, regardless of their profile or role. An administrator can create a Permission Set that includes the Order Management User permission, which enables users to access Order Management features and data. The administrator can then assign this Permission Set to the users who need Order Management licenses.
By User. A User is a record that represents a person who can log in and access Salesforce. A User has various fields and settings that determine their access and permissions in Salesforce, such as profile, role, license type, etc. An administrator can assign an Order Management license to a user by editing the user record and selecting Order Management User from the License Type picklist. The administrator can also enable the Order Management User permission on the user record.
Verified Reference: https://help.salesforce.com/s/articleView?id=sf.order_management_user_permission.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.users_understanding_license_types.htm&type=5

質問 # 55
An administrator is creating a flow to manage order fulfillment The administrator creates a fault path to handle a possible error. What object record should the administrator create in the fault path to notify users of an error?

• A. Order Summary Exception
• B. Fulfillment Error
• C. Order Error
• D. Process Exception

正解：D

解説：
Explanation
The object record that the administrator should create in the fault path to notify users of an error is Process Exception. A Process Exception is a record that represents an error or exception that occurred during the order lifecycle, such as payment authorization failure, inventory allocation failure, fulfillment location assignment failure, etc. A Process Exception has a lookup relationship to the Order object, and it contains information such as the exception type, status, message, etc. Verified References:https://help.salesforce.com/s/articleView?id=sf.order_management_process_exception.htm&type=5

質問 # 56
A company's sales team wants the Total Amount field to be included in the Highlights panel at the top of the Credit Memo record page. How can the administrator meet this requirement?

• A. Edit the properties of the Highlights Panel component on the Credit Memo lightning record page
• B. Edit the Credit Memo page layout lo include the Total Amount field in the Highlights Panel
• C. Modify the compact layout on the Credit Memo object
• D. Modify the sales team profile's assigned record type to include the Total Amount field in the Highlights Panel

正解：C

解説：
The best way for the administrator to meet this requirement is to modify the compact layout on the Credit Memo object. A Credit Memo is a record that represents a refund or credit issued to a customer for an order or part of an order. A Credit Memo has various fields and related lists that display information such as the credit amount, status, reason, etc. A compact layout is a type of layout that determines which fields appear in the highlights panel at the top of a record page in Lightning Experience or Salesforce mobile app. The administrator can use the Object Manager to modify the compact layout on the Credit Memo object and add the Total Amount field to the compact layout. This way, the sales team can see the Total Amount field in the highlights panel at the top of the Credit Memo record page. Verified Reference: https://help.salesforce.com/s/articleView?id=sf.order_management_credit_memo.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.compact_layouts_overview.htm&type=5

質問 # 57
A company sells its products in kits. The company wants the kits to remain grouped together during returns in Order Management so that all parts of the kit are accounted for.
What should the administrator recommend?

• A. Add a custom attribute to the order header only
• B. Track the individual kit items using custom attributes
• C. Pass the data as is. Order Management will handle the kit.
• D. Add a suffix to the Stock Keeping Unit of the Product which represents Kit status

正解：B

解説：
The best way for the administrator to recommend tracking the kits so that they remain grouped together during returns in Order Management is to use custom attributes. Custom attributes are fields that can be added to objects to store additional information that is not available in standard fields. The administrator can create custom attributes for the Order Item Summary object to indicate whether an item is part of a kit, and what are the other items in the kit. This way, the kits can be easily identified and handled during returns. Verified Reference: https://documentation.b2c.commercecloud.salesforce.com/DOC2/topic/com.demandware.dochelp/OrderManagement/Administration/AdminAttrMgrCustomAttributes.html

質問 # 58
A user wants to review credit card payment data for a specific Order. Which object should the employee navigate to?

• A. Payment
• B. Order Payment Summary
• C. Order
• D. Payment Method

正解：B

解説：
The object that the user should navigate to to review credit card payment data for a specific Order is Order Payment Summary. An Order Payment Summary is a record that represents a payment made for an order or part of an order. An Order Payment Summary has a lookup relationship to both Order Summary and Invoice objects, and it contains information such as the payment amount, method, status, etc. Verified Reference: https://help.salesforce.com/s/articleView?id=sf.order_management_order_payment_summary.htm&type=5

質問 # 59
Which three options are the main types of building blocks when working in Flow Builder?

• A. Resources
• B. Data lookups
• C. Async processes
• D. Elements
• E. Connectors

正解：A、D、E

解説：
The main types of building blocks when working in Flow Builder are:
Elements: These are the components that define the logic and functionality of a flow. Elements include actions, assignments, decisions, loops, screens, subflows, and waits.
Resources: These are the variables, constants, formulas, collections, and record choice sets that store data in a flow. Resources can be used as inputs or outputs for elements.
Connectors: These are the arrows that connect elements and resources in a flow. Connectors determine the sequence and direction of the flow execution. Reference: [Flow Building Blocks]

質問 # 60
An admin is analyzing project requirements and notes that there are requirements to support both high volume and multiple locations. What is the recommended approach for this scenario?

• A. Download the Single Location High Volume sample flow from the Partner Community and modify all the flows to loop through locations
• B. Download the Single Location High Volume sample flow and the Multiple Locations sample flow from the Partner Community and make a blend between the two considering trade-offs
• C. Download the Multiple Locations sample flow from the Partner Community and have developers add Apex code to enhance performance
• D. Download the Single Location High Volume sample flow from the Partner Community and have the developers add Apex code to enhance performance

正解：B

解説：
The Single Location High Volume sample flow and the Multiple Locations sample flow are two examples of how to implement order fulfillment with Order Management. The Single Location High Volume sample flow is optimized for performance and scalability, but it only supports one fulfillment location per order. The Multiple Locations sample flow supports multiple fulfillment locations per order, but it has lower performance and scalability. To support both high volume and multiple locations, an admin can download both sample flows from the Partner Community and make a blend between them, considering trade-offs such as complexity, maintainability, and customizability. Reference: Order Fulfillment Flows, Partner Community

質問 # 61
A company's Salesforce org has high-scale orders enabled. During a flash sale, a customer service representative needs to service an order but it shows as a Pending Order Summary in Salesforce.
What should the customer service representative do?

• A. Manually create the Order Summary record
• B. Use the Create Order Summary action on the Order records actions menu
• C. The customer service representative has to wait until the Order Summary is created
• D. Import the Order from the associated Account page

正解：C

解説：
The best thing for the customer service representative to do in this situation is to wait until the Order Summary is created. An Order Summary is a record that represents the financial summary of an order that is received from an external system, such as B2C Commerce or B2B Commerce. An Order Summary is created after an order is ingested into Order Management, and it triggers various flows and processes for order fulfillment and payment processing. A Pending Order Summary is a temporary record that indicates that an order has been received but not yet processed by Order Management. A customer service representative cannot service an order until it has an Order Summary record. Verified Reference: https://help.salesforce.com/s/articleView?id=sf.order_management_order_summary.htm&type=5

質問 # 62
What two steps are required to add an item to the Actions & Recommendations panel on the Order Summary record page?

• A. Make a new Lightning Record Page
• B. Create a New Deployment
• C. Create a new sub-flow
• D. Drag the Actions & Recommendations component on the page

正解：C、D

解説：
Two steps that are required to add an item to the Actions & Recommendations panel on the Order Summary record page are:
Drag the Actions & Recommendations component on the page. The Actions & Recommendations component is a standard component that displays actions and recommendations based on business logic for records in Lightning Experience or Salesforce mobile app. The administrator can use the Lightning App Builder to drag and drop the Actions & Recommendations component onto the Order Summary record page layout.
Create a new sub-flow. A sub-flow is a type of flow that can be invoked by another flow as an element. A sub-flow can contain logic and actions that are specific to a certain scenario or use case, such as order fulfillment or payment processing. The administrator can use Flow Builder to create a new sub-flow that defines the actions and recommendations for Order Summaries, and then add it to the Actions & Recommendations component on the record page.
Verified Reference: https://help.salesforce.com/s/articleView?id=sf.om_actions_recommendations.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_subflow.htm&type=5

質問 # 63
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