[2024年08月25日] 無料Salesforce Consultant Education-Cloud-Consultant試験問題を使おう
Education-Cloud-Consultant問題集でSalesforce Consultant必ず合格できる練習問題集
Salesforce Education-Cloud-Consultantの試験を受ける資格を得るには、候補者はSalesforceのEducation Cloud Platformでの事前の経験が必要です。プラットフォームの機能と機能、およびプラットフォームを使用して効果的な教育プログラムを設計および実装する機能を完全に理解する必要があります。さらに、候補者は、強力な分析および問題解決スキル、および優れたコミュニケーションとコラボレーション能力を持つ必要があります。試験に合格した人には、Salesforce Certified Education Cloud Consultant Credentialが授与されます。
Salesforce Education-Cloud-Consultant Exam（WI21）は、Salesforce Education Cloudの専門知識を実証したい教育部門の専門家にとって貴重な認証です。この認定は、個人がSalesforce Education Cloud Solutionsを成功裏に実装および管理するために必要なスキルと知識を提供することにより、個人がキャリアを進め、収益の可能性を高めるのに役立ちます。さらに、認定されたSalesforce Education Cloud Consultantsを採用している組織は、効率の向上と学生の関与の改善から恩恵を受けることができます。
質問 # 119
A university Advancement office wants to track school historical data for tagged outreach and donation opportunities.
Which Education Data Architecture functionality should the consultant recommend?
- A. Education History
- B. Attribute
- C. Relationship
- D. Program Plan
正解：A
解説：
Education History is an EDA functionality that the consultant can recommend to track school historical data for tagged outreach and donation opportunities. Education History is a feature that allows the consultant to store information about a Contact's previous or current education at an educational institution. Education History can be used to track various types of information, such as school name, degree, major, minor, class year, or sports team. The consultant can use Education History to segment and target alumni based on their school historical data. Program Plan, Attribute, and Relationship are not EDA functionalities that can track school historical data for tagged outreach and donation opportunities. Reference:
https://powerofus.force.com/s/article/EDA-Education-History
https://powerofus.force.com/s/article/EDA-Education-History-Create
質問 # 120
A college is interested in a Salesforce.org Open Source Common project they read about on the Power of Us Hub. The college wants to know the benefits of an open source solution supported by the Open Source Commons.
What is one benefit of Open Source Common Projects the consultant can share with the college?
Choose 1 answer.
- A. Projects go through a Salesforce Security review.
- B. Projects focus on replacing paid solutions.
- C. Projects allow only a few participants.
- D. Projects are owned solely by Salesforce.org.
正解：B
質問 # 121
The Student Services department wants a way for students and advisors to picture academic options more clearly and visualize degree requirements.
Which two components should the consultant recommend to meet their needs?
Choose 2 answers
- A. Pathways
- B. Path
- C. Success Plans
- D. Plan Requirements
正解：A、D
解説：
Pathways and Plan Requirements are two components that the consultant can recommend to meet the requirement of providing a way for students and advisors to picture academic options more clearly and visualize degree requirements. Pathways is a component that allows users to create and manage academic plans for students, such as majors, minors, or certificates. Pathways can help students and advisors picture academic options more clearly by showing the courses and requirements needed to complete an academic plan. Plan Requirements is a component that allows users to define and group the requirements for an academic plan, such as credits, courses, or electives. Plan Requirements can help students and advisors visualize degree requirements by showing the progress and status of each requirement for an academic plan. Success Plans and Path are not components that can meet the requirement of providing a way for students and advisors to picture academic options more clearly and visualize degree requirements. Reference:
https://www.salesforce.org/products/student-success-hub/overview/
https://powerofus.force.com/s/article/SSHub-Pathways
https://powerofus.force.com/s/article/SSHub-Plan-Requirements
質問 # 122
A consultant needs to migrate international students' contact and address information to a Salesforce Education Data Architecture (EDA) environment with the State and Country Picklist feature enabled.
What should the consultant confirm before migrating the data?
- A. Every contact has a state and country value.
- B. All state and country values are ISO-3166 values.
- C. Contact Multi-Addresses Enabled is checked.
正解：B
解説：
The State and Country Picklist feature in Salesforce allows users to select states and countries from predefined, standardized lists, instead of entering them manually into text fields2. These picklists are based on ISO-3166 standard values, which are internationally recognized codes for identifying countries and their subdivisions. Therefore, before migrating the data, the consultant should confirm that all state and country values in the source data are ISO-3166 values, otherwise they will not match the picklist values in the target environment.
Contact Multi-Addresses Enabled is a setting in EDA that allows users to store multiple addresses for a contact, such as home, work, or mailing address. This setting does not affect the migration of state and country values, as long as they are ISO-3166 values. Every contact having a state and country value is not a requirement for the migration either, as these fields are not mandatory in EDA.
Reference:
2: Configure State and Country Picklists - Salesforce3
ISO 3166 - Wikipedia
Enable Contact Multi-Addresses - Salesforce
質問 # 123
Student Services is preparing to migrate student Incident and Incident Resolution data from its old system to a Salesforce.org that uses the Education Data Architecture (EDA).
Which two objects should the consultant use?
Choose 2 answers.
- A. Case Comment
- B. Attribute
- C. Case
- D. Behavior Response
正解：C、D
質問 # 124
The Dean of the Business school has a dashboard that display the application yield by program, geographic distribution of applicants, and recruitment pipeline. The Dean wants the same reports for program directors.
Sharing settings have been configured so program directors can only see recruitment and application information for their own program.
How can the consultant meet the business requirement?
- A. Set View Dashboard As to the dean and share it with program directors.
- B. Check the Let Dashboard Viewers Choose Whom They View the Dashboard As on the Dean's dashboard.
- C. Add a dashboard filter to the Dean's dashboard and save it to All Folders.
- D. Set View Dashboard As to the dashboard viewer and share it with program directors.
正解：A
質問 # 125
The Advancements Office wants Salesforce to automatically create a supporters' score based on their donation amount, giving capacity, giving history, and relationship type to the university.
Which Salesforce solution should the consultant recommend?
- A. Insights Platform Data Integrity
- B. Nonprofit Success Pack
- C. Einstein Prediction Builder
- D. Tableau CRM
正解：C
解説：
Einstein Prediction Builder is a Salesforce solution that the consultant can recommend to automatically create a supporters' score based on their donation amount, giving capacity, giving history, and relationship type to the university. Einstein Prediction Builder allows the consultant to create custom predictive models without code, using fields from any object as inputs and outputs. Tableau CRM, Nonprofit Success Pack, and Insights Platform Data Integrity are not Salesforce solutions that can create a supporters' score based on the given criteria. Reference:
https://help.salesforce.com/s/articleView?id=sf.bi_prediction_builder_overview.htm&type=5
https://trailhead.salesforce.com/en/content/learn/modules/prediction_builder_basics
質問 # 126
The Advancement team at a large university needs a solution for digitization volunteer events. Currently, the team manages volunteer opportunities and shift sign-ups using multiple spreadsheets.
Which solution should a consultant recommend?
- A. Event Monitoring
- B. Process Builder
- C. A third-party app
正解：C
解説：
Explanation
A third-party app can provide a solution for managing volunteer events, such as Volunteerforce or HandsOn Connect, which are available on the AppExchange. Event Monitoring is a feature that tracks user activity and performance, not volunteer events. Process Builder is a tool that automates business processes, not event management. References:
https://trailhead.salesforce.com/en/content/learn/modules/volunteer-management-basics
https://help.salesforce.com/s/articleView?id=sf.event_monitoring.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.process_overview.htm&type=5
質問 # 127
The Dean of the Business school has a dashboard that displays the application yield by program, geographic distribution of applicants, and recruitment pipeline. The Dean wants the same reports for program directors.
Sharing settings have been configured so program directors can only see recruitment and application information for their own program.
How can the consultant meet the business requirement?
- A. Set View Dashboard As to the dashboard viewer and share it with program directors.
- B. Set View Dashboard As to the Dean and share it with program directors.
- C. Check the Let Dashboard Viewers Choose Whom They View the Dashboard As on the Dean's dashboard.
- D. Add a dashboard filter to the Dean's dashboard and save it to All Folders.
正解：A
解説：
Explanation
The consultant can meet the business requirement by setting View Dashboard As to the dashboard viewer and sharing it with program directors. This will allow the program directors to see the same reports as the Dean, but filtered by their own program, based on the sharing settings. Checking the Let Dashboard Viewers Choose Whom They View the Dashboard As on the Dean's dashboard, setting View Dashboard As to the Dean and sharing it with program directors, and adding a dashboard filter to the Dean's dashboard and saving it to All Folders are not options that can meet the business requirement. References:
https://help.salesforce.com/s/articleView?id=sf.dashboards_running_user.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.dashboards_dynamic_filters.htm&type=5
質問 # 128
Staff need to track which requirements must be met for a student application.
Which Education Cloud objects should be used?
- A. Document Checklist Item
- B. Action Plans
- C. Application Material Mapping
正解：A
解説：
The consultant should use the Document Checklist Item object to track which requirements must be met for a student application. Document Checklist Item records are related to Application records and define the type, status, and source of the required documents. Action Plans are used to track tasks or actions related to an application or enrollment process, not document requirements. Application Material Mapping is used to map application documents to application requirements, not to track them. Reference:
https://help.salesforce.com/s/articleView?id=sf.admissions_connect_document_checklist_item.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.admissions_connect_action_plan_item.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.admissions_connect_application_material_mapping.htm&type=5
質問 # 129
What should a consultant recommend to a university that wants a successful Data Governance committee?
- A. Set up a Salesforce Adoption Dashboard.
- B. Refer committee members to Trailhead.
- C. Use RACI matrix to define member roles.
- D. Create a Center of Excellence queue.
正解：D
質問 # 130
The Advancement office is replacing its old CRM system with Salesforce.
After creating its technology roadmap and fundraising timeline, the new Salesforce environment may go live during a major capital fundraising campaign.
Which critical factor should the consultant identify?
- A. Cost of the implementation
- B. Resource availability
- C. Technical complexity
- D. Staff cross-training
正解：B
解説：
Explanation
The consultant should identify resource availability as a critical factor for the Advancement office's new Salesforce environment going live during a major capital fundraising campaign. Resource availability refers to the amount and type of resources that are needed and available for a project, such as staff, time, budget, or equipment. Resource availability is a critical factor for the Advancement office's new Salesforce environment going live during a major capital fundraising campaign, because it can affect the project scope, timeline, quality, and success. The consultant should assess and plan for resource availability to ensure that the project can be completed and delivered without compromising the fundraising campaign. Technical complexity, staff cross-training, and cost of the implementation are not critical factors for the Advancement office's new Salesforce environment going live during a major capital fundraising campaign. References:
https://www.salesforce.org/wp-content/uploads/2019/03/Education_Cloud_COE_Guide.pdf
https://trailhead.salesforce.com/en/content/learn/modules/project-management-basics/project-management
質問 # 131
A school for continuing education needs to track program costs within its budget and related revenue streams each program brings to the school.
Which Salesforce solution should the consultant consider?
- A. Program Management Module
- B. Grants Management
- C. Accounting Subledger
正解：A
解説：
Explanation
The consultant should consider Program Management Module as a Salesforce solution to track program costs within its budget and related revenue streams each program brings to the school for the school for continuing education. Program Management Module is a product that allows users to manage programs, services, or interventions for their constituents. Program Management Module can help the school for continuing education track program costs within its budget and related revenue streams each program brings to the school by using features such as Programs, Services, Service Deliveries, or Service Reports. The consultant can also leverage other tools such as reports, dashboards, or formulas to track and analyze program costs and revenue streams. Accounting Subledger, Grants Management, or Marketing Cloud are not Salesforce solutions that can track program costs within its budget and related revenue streams each program brings to the school for the school for continuing education. References:
https://www.salesforce.org/products/program-management-module/overview/
https://powerofus.force.com/s/article/PMM-Overview
質問 # 132
The IT department is determining its integration needs between a Salesforce implementation, its Student Information System (SIS), and its housing system. All students contact information is sourced in the SIS.
Students are required to report on-campus and off-campus housing mailing information into the SIS.
What is the integration direction between the systems?
- A. One-way integration with Salesforce to the housing system
- B. One-way integration with Salesforce to the SIS
- C. One-way integration with to the SIS to Salesforce
- D. One-way integration with the housing system to Salesforce
正解：C
質問 # 133
The career center at a university plans to use Student Success Hub and is preparing to import student data.
In which order should the data be imported?
- A. Course, Course Offering, Program Plan, and Affiliation records
- B. Account, Term, Program Enrollment, and Course records
- C. Account, Term, Course, and Course Offering records
正解：B
解説：
The data should be imported in the order of Account, Term, Program Enrollment, and Course records for the career center that plans to use Student Success Hub and is preparing to import student data. The order of data import is important to ensure that the data is consistent and accurate in Salesforce and that the relationships between the objects are maintained. The data should be imported in the order of Account, Term, Program Enrollment, and Course records because these objects have dependencies or lookups to each other. For example, a Program Enrollment record has a lookup to an Account record and a Term record, and a Course record has a lookup to a Term record. Importing the data in this order can help avoid errors or missing data. Course, Course Offering, Program Plan, and Affiliation records or Account, Term, Course, and Course Offering records are not correct orders of data import for the career center that plans to use Student Success Hub and is preparing to import student data. Reference:
https://powerofus.force.com/s/article/EDA-Data-Import
https://powerofus.force.com/s/article/EDA-Program-Enrollments
質問 # 134
The Recruitment and Admissions office has an existing Salesforce environment they wants to expand to include all of the school's operations and service. The school has asked the consultant for recommendations to ensure the expansion is efficient, ..........., and will meet the need of new existing user.
Which should the consultant recommend to meet the requirements?
- A. Grant System Admin access for each department leader.
- B. Encourage users to post ideas on Chatter.
- C. Create a Trailmix for new users.
- D. Build a Center of Excellence.
正解：D
解説：
The consultant should recommend the school to build a Center of Excellence, because this can ensure that the expansion of their Salesforce environment is efficient, scalable, and will meet the needs of new and existing users. A Center of Excellence is a team or a group of teams that provide leadership, best practices, governance, and support for Salesforce within an organization. A Center of Excellence can help the school align their Salesforce strategy with their business goals, manage change and adoption, optimize performance and security, and foster innovation and collaboration. Creating a Trailmix for new users, granting System Admin access for each department leader, and encouraging users to post ideas on Chatter are not recommendations that can ensure that the expansion of the Salesforce environment is efficient, scalable, and will meet the needs of new and existing users. Reference:
https://www.salesforce.org/wp-content/uploads/2019/03/Education_Cloud_COE_Guide.pdf
https://trailhead.salesforce.com/en/content/learn/modules/center-of-excellence-basics
質問 # 135
The International Student Services department manages the needs of international and study-abroad students in Salesforce using the Education Data Architecture. The residence hall address information must be associated to the international student Contact and Account record.
What account model should the consultant select?
- A. Household Account
- B. Person Account
- C. Administrative Account
- D. Standard Account
正解：B
解説：
Explanation
Person Account is an account model that the consultant should select to meet the requirement of associating the residence hall address information to the international student Contact and Account record. Person Account is a feature that allows users to store information about individual people who are not associated with an Account, such as students or applicants. Person Account also allows users to store multiple addresses for a Contact or an Account using Address Management. The consultant should enable Person Accounts and use them to store information about international students and their residence hall addresses. Standard Account, Household Account, and Administrative Account are not account models that can meet the requirement of associating the residence hall address information to the international student Contact and Account record.
References:
https://help.salesforce.com/s/articleView?id=sf.accounts_person_behavior.htm&type=5
https://powerofus.force.com/s/article/EDA-Addresses
質問 # 136
The Recruitment and Admissions office wants to use Salesforce to track prospective students, recruitment events, student applications, digital engagement, and interactions with prospects on their mobile devices.
Prospective students communicate via SMS
on their mobile devices, social media, and email.
Which solution should the consultant recommend?
- A. Activity timeline
- B. Einstein Bots
- C. Salesforce Maps
正解：B
解説：
Einstein Bots are chatbots that can automate conversations with prospective students on various channels, such as SMS, social media, and email. They can provide information, answer questions, collect data, and hand off the conversation to a human agent if needed. Einstein Bots can help the Recruitment and Admissions office to track digital engagement and interactions with prospects on their mobile devices, and improve the student experience12. Salesforce Maps is a location intelligence solution that helps sales and service teams optimize their territories, routes, and schedules3. Activity timeline is a feature that displays a chronological list of activities related to a record, such as calls, emails, meetings, and tasks4. Neither of these solutions are directly relevant to the scenario described in the question.
質問 # 137
An elementary school wants to implement an out-of-the-box solution to track enrollments by grade.
Which solution should the consultant recommend?
- A. Program Management Module
- B. Nonprofit Success Pack
- C. Education Data Architecture
- D. K-12 Architecture Kit
正解：D
解説：
The consultant should recommend K-12 Architecture Kit as an out-of-the-box solution to track enrollments by grade for the elementary school. K-12 Architecture Kit is a solution that extends EDA to meet the needs of K-12 schools. K-12 Architecture Kit provides objects and features to track student information, such as grades, attendance, and program enrollments. The consultant can help the elementary school configure and customize K-12 Architecture Kit to track enrollments by grade using features such as Grade Enrollment or Grade Level. Nonprofit Success Pack, Education Data Architecture, and Program Management Module are not out-of-the-box solutions to track enrollments by grade for the elementary school. Reference:
https://github.com/SalesforceFoundation/k12-architecture-kit
https://powerofus.force.com/s/article/K12-Architecture-Kit
質問 # 138
An institution has centralized email communications for alumni. Departments across the university should only be able to view their team's content.
What should a consultant recommend to meet this requirement?
- A. Pardot Business Unit
- B. Einstein Account-Based Marketing
- C. Salesforce Data Management Platform
- D. Marketing Cloud Business Unit
正解：D
解説：
Explanation
Marketing Cloud Business Unit is a solution that the consultant can recommend to meet the requirement of centralizing email communications for alumni and allowing departments across the university to only view their team's content. Marketing Cloud Business Unit is a feature that allows users to segment their Marketing Cloud account into separate units based on different criteria, such as brands, regions, products, or teams.
Marketing Cloud Business Unit can be used to control access to data, content, subscribers, reports, and settings for each unit. Marketing Cloud Business Unit can help the university create a centralized email communication strategy for alumni while maintaining data security and visibility for each department.
Salesforce Data Management Platform, Einstein Account-Based Marketing, and Pardot Business Unit are not solutions that can meet the requirement of centralizing email communications for alumni and allowing departments across the university to only view their team's content. References:
https://help.salesforce.com/s/articleView?id=sf.mc_overview_business_units.htm&type=5
https://trailhead.salesforce.com/en/content/learn/modules/marketing-cloud-basics/marketing-cloud-basics-
質問 # 139
A university has a centralized IT team and a committee that oversees data governance and change management. Recruiters want access to Corporate Relations dat a. Corporate Relations wants access to Executive Education information. The Alumni Relations office wants to work with every department.
Which Salesforce environment strategy should the consultant recommend?
- A. One Salesforce environment for Alumni Relations and a separate Salesforce environment for the other business units
- B. Separate Salesforce environments for each business unit
- C. One Salesforce environment for Recruitment and a separate Salesforce environment for the other business units
- D. One Salesforce environment for all business units
正解：D
解説：
The consultant should recommend one Salesforce environment for all business units as a Salesforce environment strategy for the university. This means that the university will have a single Salesforce org that will support the needs and processes of all the business units, such as Recruitment, Corporate Relations, Executive Education, and Alumni Relations. This can help the university achieve data consistency, visibility, and collaboration across the business units, and leverage the centralized IT team and the data governance and change management committee. The consultant can also help the university implement security and sharing settings to control access and visibility of data for each business unit. Having separate Salesforce environments for each business unit, or for Recruitment or Alumni Relations only, are not Salesforce environment strategies that the consultant should recommend for the university. Reference:
https://www.salesforce.org/wp-content/uploads/2019/03/Education_Cloud_COE_Guide.pdf
https://trailhead.salesforce.com/en/content/learn/modules/org-setup
質問 # 140
A college is replacing its legacy system with the Education Data Architecture (EDA). The consultant is working on the data migration and needs to map available classes.
Which EDA object indicates a class is available for a given term?
- A. Course Offering
- B. Attendance Event
- C. Time Block
- D. Course Connection
正解：A
質問 # 141
A university is experiencing performance degradation issues such as record locking, long search times, and long record save times.
What is the likely cause for all of these issues?
- A. TDTM
- B. Data skew
- C. Insufficient data storage
- D. Insufficient code coverage
正解：B
解説：
Data skew is the likely cause for all of these issues, such as record locking, long search times, and long record save times. Data skew is a condition that occurs when a large number of child records are associated with a single parent record, or when a large number of records are owned by a single user. Data skew can affect performance and functionality, such as locking records, slowing down queries, and increasing save times. TDTM, insufficient code coverage, and insufficient data storage are not likely causes for all of these issues. Reference:
https://help.salesforce.com/s/articleView?id=sf.data_skew.htm&type=5
https://developer.salesforce.com/blogs/engineering/2012/04/avoid-account-data-skew-for-peak-performance.html
質問 # 142
The Law school's dean, recruitment director, and end users want to implement Salesforce so they can have a central, shared reporting system of engagement for recruitment and admission processes and raise enrollment by 10%. The Law school plans to grow and expand its use of Salesforce to other departments in the future; however, the IT department can only support system integration.
What should the consultant discuss first with the school?
- A. Business objectives
- B. Metric identification
- C. Capacity to administer
- D. Leadership sponsorship
正解：B
質問 # 143
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Salesforce Education-Cloud-Consultant試験に合格すると、Salesforce Certified Education Cloud Consultant認定が取得できます。これは、Education Cloudソリューションの実装に関する知識とスキルを証明するものであり、教育業界で高く評価され、競争の激しい就職市場で差別化することができます。さらに、認定Education Cloud Consultantになることで、新しいキャリアチャンスや収入の増加につながる可能性があります。
Salesforce Education-Cloud-Consultant実際の問題とブレーン問題集：https://www.goshiken.com/Salesforce/Education-Cloud-Consultant-mondaishu.html
合格させるEducation-Cloud-Consultant試験には更新されたのはEducation-Cloud-Consultant試験問題集PDF2024：https://drive.google.com/open?id=1ZWOtmxjz4lDueWqpDwuw057hBh2w7nNX