2026年最新のの問題CIS-Hardware Asset ManagementとCIS-HAMリアル試験問をマスターせよ！
突破受験者のシミュレーションされたCIS-HAM試験PDF問題を試そう
CIS-HAM認定は、ServiceNowプラットフォームを使用してハードウェア資産管理プロセスを実装および管理する個人の知識とスキルを検証するために設計されています。認定は、ハードウェア資産管理ライフサイクル、資産追跡および在庫管理、ソフトウェア資産管理、およびライセンスコンプライアンス管理など、さまざまなトピックをカバーしています。
ServiceNow CIS-HAM認定は、ハードウェアアセット管理におけるITプロフェッショナルのベンチマークとして、世界的に認められています。この認定は、ServiceNowプラットフォームを使用してハードウェアアセットを管理するために必要な専門知識とスキルを持っていることを示します。この認定は、ITアセット管理分野での個人のキャリアの見通しを向上させ、組織内で上級職に就くために必要な知識とスキルを提供します。
質問 # 41
Which ServiceNow Mobile app provides end users visibility to their assigned hardware and consumable assets?
- A. Mobile ITAM App
- B. Mobile Agent App
- C. Mobile Asset App
- D. Mobile App
正解：A
質問 # 42
A contract can be cancelled when the State is what?
- A. Expired
- B. Inactive
- C. Rejected
- D. Active
正解：D
解説：
According to the ServiceNow Hardware Asset Management documentation, a contract is a record of the terms and conditions that govern the relationship between a vendor and an organization. A contract can have different states that indicate its status and lifecycle. The states are:
* Draft: The contract is being created or modified and has not been submitted for approval.
* Requested: The contract has been submitted for approval but has not been approved yet.
* Active: The contract has been approved and is in effect. You can cancel the contract in this state, if you want to terminate it before its end date due to various reasons, such as breach of contract, mutual agreement, or vendor performance1.
* Expired: The contract has reached its end date and is no longer valid. You cannot cancel the contract in this state, but you can renew it or extend it.
* Renewed: The contract has been renewed for another term with the same or modified terms and conditions. You cannot cancel the contract in this state, but you can renew it or extend it again.
* Extended: The contract has been extended beyond its original end date with the same terms and conditions. You cannot cancel the contract in this state, but you can renew it or cancel it.
* Canceled: The contract has been terminated before its end date. You cannot cancel the contract in this state, but you can reactivate it or delete it.
* Rejected: The contract has been rejected by the approver. You cannot cancel the contract in this state, but you can edit it or delete it.
References:
* ServiceNow Hardware Asset Management: Contract and renewal management
* ServiceNow Hardware Asset Management: Contract states
質問 # 43
When creating a stock rule that replenishes from a vendor, what is a primary requirement for the warehouse stockroom? Choose 2 answers
- A. The stockroom must have an assignment group
- B. The stockroom manager must have a valid mobile phone
- C. The stockroom manager must have a valid time zone
- D. The stockroom manager must have a valid email address
- E. The stockroom must have an assigned manager
正解：D、E
解説：
According to the ServiceNow Hardware Asset Management documentation, a stockroom is a location where assets are stored and managed. A stockroom must have an assigned manager who is responsible for overseeing the stockroom operations and inventory. The stockroom manager must have a valid email address to receive notifications and alerts related to the stockroom, such as low stock levels, stock transfers, and stock orders.
The other options are not primary requirements for the warehouse stockroom. The stockroom does not need to have an assignment group, a valid time zone, or a valid mobile phone.
質問 # 44
Publishing an item to the Service Catalog can be done by using the "Publish to Hardware Catalog" related link in:
- A. Supplier Catalog
- B. Asset Catalog
- C. Product Catalog
- D. Inventory Catalog
正解：C
解説：
Explanation
The Product Catalog is a table that contains all the hardware and consumable models that are available in your organization12.
The Service Catalog is a portal that allows users to browse and request items and services that are approved by the IT department13.
Publishing an item to the Service Catalog means making it visible and available for users to request13.
To publish an item to the Service Catalog, you need to use the "Publish to Hardware Catalog" related link in the Product Catalog1 .
This related link creates a catalog item for the selected model and adds it to the Hardware Catalog category in the Service Catalog1 .
Therefore, the correct answer is A. Product Catalog, as this is where you can use the "Publish to Hardware Catalog" related link to publish an item to the Service Catalog.
References: 1: Use a hardware asset request flow - ServiceNow 2: Hardware Asset Inventory Management - ServiceNow 3: Service Catalog - Product Documentation: Tokyo - ServiceNow : Publish models to the hardware or software catalog - ServiceNow
質問 # 45
Assets can be scanned and created in ServiceNow via the Agent mobile application in which scenarios?
(Choose two.)
- A. Receive one or multiple assets from a purchase order
- B. Create a single asset via Name search
- C. Create a single asset via barcode scan
- D. Create multiple assets listed on a contract PDF scan
正解：A、C
質問 # 46
Which values does the "Asset tracking strategy" field provide to affect individual models? (Choose three.)
- A. Merge CI
- B. Create consumable asset
- C. Don't create assets
- D. Leave to category
- E. Create assets
正解：B、C、D
質問 # 47
You have just created a new hardware model record for a group of laptops you purchased. When does normalization first run to normalize the record?
- A. When the daily scheduled HAM - Daily job runs
- B. When you save the hardware model record
- C. When you click the Normalize Hardware Model link under Related Links
- D. When the weekly scheduled HAM - Normalization job runs
正解：B
解説：
Normalization is the process of standardizing the hardware model data by manufacturer name, model name, and model number1.
Normalization helps to maintain a clean and consistent configuration management database (CMDB) and to avoid duplicate or inaccurate hardware models1.
Normalization first runs to normalize the record when you save the hardware model record1.
This means that when you create or edit a hardware model record, the system automatically checks the record against the normalization rules and the Hardware Content Service Lifecycle data, and updates the record with the normalized values if applicable1.
Therefore, the answer that reflects when normalization first runs is C. When you save the hardware model record.
The other options are not the correct answer because they describe different scenarios or actions:
A) When the daily scheduled HAM - Daily job runs: This is not the correct answer, because the daily scheduled HAM - Daily job does not run normalization. The daily scheduled HAM - Daily job is a scheduled job that runs various tasks related to hardware asset management, such as updating the asset status, calculating the depreciation, and sending notifications2.
B) When the weekly scheduled HAM - Normalization job runs: This is not the correct answer, because the weekly scheduled HAM - Normalization job does not run normalization for the first time. The weekly scheduled HAM - Normalization job is a scheduled job that runs normalization for all the existing hardware models in the CMDB on a weekly basis1. It does not affect the newly created or edited hardware models, which are normalized when they are saved1.
D) When you click the Normalize Hardware Model link under Related Links: This is not the correct answer, because clicking the Normalize Hardware Model link under Related Links does not run normalization for the first time. Clicking the Normalize Hardware Model link under Related Links is a manual action that allows you to run normalization for a specific hardware model record at any time1. It does not affect the automatic normalization that runs when you save the hardware model record1. Reference:
1: Hardware Normalization
2: Daily Scheduled HAM - Daily Job
質問 # 48
What are baseline asset states? (Choose three.)
- A. Retired
- B. Consumed
- C. In Stock
- D. Exported
- E. Duplicate
正解：C、D、E
質問 # 49
You may adjust a contract when it is in which of the following states? (Choose two.)
- A. Extended
- B. Active
- C. Canceled
- D. Renewed
- E. Expired
正解：B、E
質問 # 50
What are the Normalization statuses? (Choose six.)
- A. New
- B. Match Not Found
- C. Manufacturer Normalized
- D. Partially Normalized
- E. Normalized
- F. Found
- G. Version Normalized
- H. Manually Normalized
正解：A、B、C、D、E、H
解説：
The Normalization statuses are the indicators of how well the hardware and consumable models are standardized and normalized in the model catalog and the CMDB. The Normalization statuses are:
Manufacturer Normalized: The model has been normalized with the manufacturer name and the product name, but not the model number or the device type. For example, Dell Latitude.
Match Not Found: The model has not been normalized because no matching model was found in the Hardware Asset Management Content Service. For example, ABC XYZ.
Partially Normalized: The model has been normalized with the manufacturer name, the product name, and the model number, but not the device type. For example, Dell Latitude E7450.
Normalized: The model has been fully normalized with the manufacturer name, the product name, the model number, and the device type. For example, Dell Latitude E7450 (Laptop).
Manually Normalized: The model has been manually updated by the user with the normalization content, such as the manufacturer name, the product name, the model number, and the device type. For example, HP Pavilion 15 (Laptop).
New: The model has been created and has not yet run through the normalization process. For example, Lenovo ThinkPad T490.
Reference:
Normalization status for enterprise models, which describes the normalization statuses for enterprise models and how they are used to track the normalization progress and results.
Hardware Model Normalization, which explains how to normalize the details of the hardware and consumable models using the Hardware Model Normalization Content Service.
質問 # 51
To perform hardware model normalization, which three fields from the hardware model record are used to set the normalized display name?
- A. Asset tracking unit, Manufacturer, Model category
- B. Name, Asset tracking unit, Model number
- C. Asset tracking unit, Manufacturer, Model number
- D. Name, Manufacturer, Model number
- E. Name, Device type, Model category
正解：D
解説：
To perform hardware model normalization, you need to use the Hardware Model Normalization Content Service, which is a data service that provides standardized information about hardware models from various manufacturers. You can access this service from the Hardware Model Normalization module under Asset Management. To set the normalized display name for a hardware model, you need to use the following three fields from the hardware model record:
Name: This is the name of the hardware model as it appears in the model catalog or the CMDB. For example, "iPhone 12 Pro".
Manufacturer: This is the name of the manufacturer of the hardware model. For example, "Apple".
Model number: This is the unique identifier of the hardware model assigned by the manufacturer. For example, "A2341".
The normalized display name is a combination of these three fields, separated by commas. For example, "iPhone 12 Pro, Apple, A2341". The normalized display name helps you to easily identify and compare hardware models across different sources and platforms. Reference: Hardware Model Normalization, Demo - HAM Professional - Hardware Model Normalization, Work with hardware normalization, Hardware Asset Management - ServiceNow
質問 # 52
With regard to Contract Management notifications, what is the most important contract dale to be aware of?
- A. Renew date
- B. Extend date
- C. Start date
- D. Expire date
正解：D
解説：
Contract Management notifications are sent to contract administrators to remind them of contract expiration dates so they can renew or renegotiate the contract1.
The expire date is the most important contract date to be aware of because it indicates when the contract is no longer valid and the service or product is no longer covered2.
If a contract expires without renewal or extension, it can result in penalties, service downtime, or loss of warranty or maintenance3.
Therefore, the expire date is the most critical date for contract management and should be monitored closely. References:
1: Product Documentation | ServiceNow
2: Contract and renewal management - ServiceNow
3: Hardware Asset Management overview - ServiceNow - Now Support
4: Use a hardware asset request flow - ServiceNow
質問 # 53
Which mobile app allows the user to conduct an inventory audit?
- A. ServiceNow Inventory mobile app
- B. Mobile Hardware Asset Management
- C. ServiceNow Agent mobile app
- D. Mobile My Inventory
- E. Mobile My Assets
正解：C
質問 # 54
A blind inventory audit is typically initiated via which interface?
- A. Now Mobile app
- B. Now Inventory app
- C. Third-party API
- D. Now Agent Mobile app
正解：D
解説：
According to the Audit your inventory document, a blind inventory audit is a type of audit that hides the expected asset list from the auditor, so that the auditor has to physically scan each asset in the location and compare it with the actual asset list1.
A blind inventory audit helps ensure data integrity and accuracy, as it prevents the auditor from "cheating on the test" by relying on the expected asset list1.
A blind inventory audit is typically initiated via the Now Agent Mobile app, which is a mobile application that enables users to perform various tasks related to hardware asset management, such as scanning assets, creating audits, and viewing audit results1.
The Now Agent Mobile app allows users to create an audit on the mobile device, select the location and type of audit, and scan the assets using the device camera or a Bluetooth scanner1.
Therefore, the correct answer is option C, Now Agent Mobile app, as it is the interface that is typically used to initiate a blind inventory audit. References:
Audit your inventory
What is Hardware Asset Management?
質問 # 55
How often are the tabs in the Hardware Asset dashboard updated?
- A. Hourly
- B. Daily based on scheduled job
- C. In real time
- D. Every 15 minutes
正解：B
質問 # 56
What is the focus of asset management?
- A. Financial tracking of an organization's property
- B. Building the elements that create the organization's network
- C. Building of the organization's property
- D. Financial tracking of the organization's network
正解：A
解説：
According to the ServiceNow Hardware Asset Management documentation, asset management is the practice of managing the lifecycle and optimization of physical assets to meet the needs and goals of an organization.
Asset management involves the balancing of costs, opportunities and risks against the desired performance of assets to achieve an organization's objectives. The other options are not the focus of asset management.
質問 # 57
......
CIS-HAM認定を受けるためには、候補者はServiceNow Hardware Asset Management Fundamentalsコースを修了し、ServiceNowプラットフォームで少なくとも6ヶ月間の経験を持っている必要があります。認定資格は2年間有効であり、その後は再認定試験に合格するか、継続教育クレジットを修了することによって更新する必要があります。
突破受験者のシミュレーションされたCIS-HAM問題集：https://www.goshiken.com/ServiceNow/CIS-HAM-mondaishu.html
売上ナンバーワン試験参照問題：https://drive.google.com/open?id=1F2TXWuvivBCUzpPLrrei7X0-b6SMvUgE