最新700-805テスト材料には有効な700-805テストエンジン
700-805更新された試験問題集で[2026年最新] 練習には有効な試験問題集
Cisco 700-805認定試験は、Cisco Renewals Managerと協力する専門家にとって不可欠な資格です。ツールの候補者のスキルと知識、シスコの製品とサービスの提供、および顧客やパートナーと効果的にコミュニケーションをとる能力を検証します。この認定を獲得することは、専門家の成長へのコミットメントと、優れた顧客サービスを提供することへの献身を示しています。
質問 # 59
How does a Renewals Manager work with a Customer Success Manager and other Customer Success roles?
- A. by overseeing the team's performance and providing feedback
- B. by delegating all tasks to them
- C. by collaborating to understand customer goals and satisfaction
- D. by ensuring everyone works in clear silos with minimal interaction
正解：C
質問 # 60
Which licensing model is the most complex for a customer to manage?
- A. Enterprise agreement
- B. Subscription
- C. Managed service agreement
- D. A La Carte
正解：D
解説：
La Carte licensing model is the most complex for a customer to manage because it requires the customer to purchase and activate individual licenses for each product and feature they want to use. This can result in a large number of licenses to track and renew, as well as compatibility issues between different products and versions. A La Carte licensing also does not provide the benefits of Cisco's Software Buying Programs, such as financial predictability, access to incentives, and subscription co-termination1.
References: 1: Cisco Software Licensing Guide - Cisco
質問 # 61
What does iarr measure?
- A. Our ability to monitor product utilization,and financial growth collectively
- B. Our ability to expand upon existing customer value
- C. Our ability to increase renewal rates through pricing controls
- D. Our ability to internally align renewable resources
正解：B
質問 # 62
Which statement best describes an Ask the Expert session?
- A. A 24-7 phone line providing expert advice
- B. A one on one coaching engagement covering specific use cases
- C. A pre-recorded webinar from an expert
- D. A hosted educational webinar with live expert Q and A
正解：B
質問 # 63
Which action should a Renewals Manager take first?
- A. Meet the customer and perform a renewals diagnosis
- B. Assign an RS to priority accounts
- C. Meet and confirm the AM, CSS, CSM and their resources
- D. Download contract data and develop a renewals strategy
正解：D
解説：
the first action that a Renewals Manager should take is to download contract data and develop a renewals strategy, which involves:
Using tools such as TPV, icebreaker, or CCW-R to access and analyze contract data Segmenting contracts based on their size, complexity, expiration date, product coverage, etc.
Defining objectives, actions, timelines, and resources for each segment Aligning with the account team on the renewals strategy and value proposition
質問 # 64
What support should an RM take from the CSM?
- A. Communicate value and the impact of Cisco solutions.
- B. Communicate new greenfield opportunities.
- C. Oversee the closure of contracts.
- D. Book customer-service briefings.
正解：A
解説：
* Communicate value and the impact of Cisco solutions to the customer
* Help the customer achieve their desired outcomes and realize the full potential of their investment
* Provide feedback and insights on customer health, satisfaction, and adoption
質問 # 65
Which business benefit of on-time renewals on Cisco products and services is valid?
- A. access to training programs and material
- B. exclusive relationship with the customer
- C. ability to ensure that our TAC cases get priority over others
- D. rebates and discounts from Cisco
正解：D
解説：
On-time renewals on Cisco products and services can provide various business benefits to customers, such as ensuring continuous support, access to the latest software updates, and improved security and performance.
One of the benefits that is valid according to the Cisco Renewals Manager exam is rebates and discounts from Cisco. This means that customers who renew their contracts on time can enjoy lower prices and incentives from Cisco, which can help them reduce their total cost of ownership and increase their return on investment.
質問 # 66
What is the ideal licensing option?
- A. Classic PAK
- B. Right to Use
- C. Smart License
- D. Standby License
正解：C
質問 # 67
Which three financial metrics are critical in measuring subscription renewals? (Choose three.)
- A. Annual Recurring Revenue (ARR)
- B. Training costs
- C. Renewal Rate
- D. Uptime
- E. Annualized Order Value (AOV)
- F. Net New Sales
正解：A、B、C
質問 # 68
Which services renewals metric is provided in Partner Experience Platform (PXP)?
- A. renewal rate
- B. number of customer complaints
- C. new products
- D. end-of-life products
正解：A
質問 # 69
Which two factors drive subscription value for customers? (Choose two)
- A. bundling of software and hardware
- B. training access
- C. freeware offers
- D. up to date security protection
- E. continuous access to innovation
正解：D、E
質問 # 70
How does the Renewals Manager integrate with the sales team?
- A. by directing the overall operations of the team
- B. by collaborating on customer retention and renewal strategies
- C. by handling all financial transactions
- D. by overseeing all technical support issues
正解：B
質問 # 71
Customer A purchased a one-year WebEx contract of 100 seats at $10 per seat. Customer B purchases a three-year WebEx contract of 100 seats at $10 per seat.
What is the annual recurring revenue (ARR) for each?
- A. $1100 and $3300
- B. $1000 and $1000
- C. $1000 and $3000
- D. $3000 and $3000
正解：C
質問 # 72
Which service offering helps define the IT vision and strategy of the customer?
- A. advisory
- B. optimization
- C. support
- D. training
正解：A
解説：
According to the Cisco website1, advisory services from Cisco and their partners provide expert guidance and data-driven insights to help customers architect and optimize their IT environment. Advisory services can help customers with:
* IT strategy and planning
* Business and technology alignment
* IT governance and operating models
* IT transformation and innovation
* IT performance and optimization
References: 1: Services - Cisco
質問 # 73
Which case represents a risk of renewal where a mitigation analysis will help obtain a more desired outcome?
- A. The health index of a customer is over expected targets with no red flags.
- B. The adoption rate is 50%under the expected level and the plan is six months before the expiration date.
- C. There are no open incidents 30 days before renewal dates.
- D. Customer is willing to subscribe to a recommendation case to be publicly communicated.
正解：B
解説：
This case represents a risk of renewal where a mitigation analysis will help obtain a more desired outcome. A low adoption rate indicates that the customer is not fully utilizing the solution or deriving the expected value from it. This can lead to dissatisfaction, reduced engagement, and increased likelihood of churn. A mitigation analysis can help identify the root causes of the low adoption rate, such as lack of training, technical issues, poor fit, or misalignment of expectations. Based on the analysis, a mitigation plan can be developed and implemented to address the issues and increase the adoption rate. For example, the plan could include providing more support, education, or guidance to the customer, resolving any bugs or glitches, customizing or adjusting the solution to better suit their needs, or redefining the success criteria and metrics. A mitigation analysis and plan can help improve the customer's satisfaction, retention, and loyalty, as well as increase the chances of a successful renewal.
質問 # 74
Which support should a Renewals Manager expect from the Customer Success Manager?
- A. communicate discounts on services and software
- B. communicate the closure of contracts
- C. communicate new greenfield opportunities
- D. communicate customer's perceived value and highlight potential barriers
正解：D
質問 # 75
Which success indicator for a Renewals Manager is valid?
- A. new product introductions
- B. increased deployment of licenses
- C. on-time renewal
- D. stabilized customer satisfaction scores
正解：D
質問 # 76
Which task is the responsibility of the Renewals Manager?
- A. managing the Success Plan
- B. driving adoption of specific technologies
- C. billing recurring revenue contracts
- D. managing recurring revenue risk
正解：D
解説：
one of the tasks that is the responsibility of the Renewals Manager is to manage recurring revenue risk, which includes:
* Identifying and prioritizing renewal opportunities and challenges
* Developing and executing renewal strategies and plans
* Collaborating with other Cisco teams and partners to ensure customer satisfaction and retention
* Negotiating and closing renewal deals
References: 2: Cisco Renewals Manager - Cisco
質問 # 77
During which activity of the renewal process would an RM provide an appropriate co-termination timeframe and gain required internal approvals?
- A. quote delivery
- B. billing
- C. proposal build
- D. deal strategy
正解：C
解説：
According to a practice exam question , the correct answer is C. proposal build. During this activity, an RM would:
Provide an appropriate co-termination timeframe and gain required internal approvals Align with the account team on the renewal strategy and value proposition Create a renewal proposal that meets customer needs and expectations
質問 # 78
What are the 3 Cs of Cisco's CX Installed Base (CX-IB) Methodology?
- A. Cover the uncovered, Co-terminate end dates. Consolidate contracts
- B. Connect, Communicate, Consolidate
- C. Communicate, Co-terminate end dates. Consolidate contracts
- D. Check start dates, Co-terminate start dates. Consolidate services
正解：A
質問 # 79
What is the implication of on-time renewals for an IT service provider company?
- A. Incentives will be paid.
- B. Customer satisfaction is improved.
- C. There is no significant impact if sales are on plan.
- D. No disruption to recurring revenue.
正解：D
質問 # 80
Which task is the responsibility of the renewals manager?
- A. Managing recurring revenue risk
- B. Managing the success plan
- C. Billing recurring revenue contracts
- D. Driving adoption of specific technologies
正解：A
質問 # 81
Which critical task must be performed during the qualification phase?
- A. Renewal plan development
- B. Develop a success plan
- C. Validate customer inventory
- D. Quote delivery
正解：B
質問 # 82
Which services are contained in the CX portfolio?
- A. Support Services, Business Critical Services, Professional Services, Managed Services, and Learning Services
- B. Support Services, Business Critical Services and Professional Services
- C. Support Services and Business Critical Services
- D. Support Services, Business Critical Services, Professional Services and Managed Services
正解：A
解説：
CX portfolio consists of five service categories that cover the entire lifecycle of a technology:
Support Services: Provide technical support, software updates, and smart capabilities to help customers maintain network availability, security, and performance Business Critical Services: Provide expert guidance, best practices, proactive support, and insights to help customers optimize their network performance, security, and availability Professional Services: Provide consulting, design, implementation, integration, optimization, and migration services to help customers deploy and adopt Cisco solutions Managed Services: Provide end-to-end management, monitoring, and operation of customer's network infrastructure and applications by Cisco or certified partners Learning Services: Provide training, certification, and enablement programs to help customers develop their skills and capabilities on Cisco technologies
質問 # 83
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Cisco 700-805認定試験は、シスコ環境での更新の管理を担当する専門家のスキルと知識を検証するように設計されています。この試験は、Cisco Renewals Managerのスペシャリスト認定の一部であり、専門家がCisco製品とサービスの更新プロセスを管理および最適化するために必要な知識とスキルを獲得できるように設計されています。
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