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質問 # 28
What does the project status report allow project managers to do?
Choose 2 answers
- A. Show historical trend of project KPI's
- B. Print as a PDF attachment
- C. View the WBS
- D. View the project Gantt chart
正解：A、B
解説：
The project status report allows project managers to do the following:
Show historical trend of project KPI's: The project status report displays the key performance indicators (KPIs) of the project, such as schedule variance, cost variance, and earned value. It also shows the historical trend of these KPIs over time, which helps project managers monitor the progress and performance of the project. You can find more information about the project status report KPIs in the Product Documentation for ServiceNow.
Print as a PDF attachment: The project status report can be printed as a PDF attachment and sent to the stakeholders or sponsors of the project. This helps project managers communicate the status and health of the project in a clear and concise format. You can find more information about the project status report PDF attachment in the Product Documentation for ServiceNow.
質問 # 29
Where do you define 'Roles' requested via resource plans?
- A. Roles under system security.
- B. Under skill management modules.
- C. No need to define it differently, they are same as system roles.
- D. Resource roles under resource management.
正解：D
解説：
Explanation
According to the Assigning Resource Roles document, you define 'Roles' requested via resource plans under resource roles in the Resource Management application. Resource roles are the roles that users can request or allocate for resource plans. The other options are not correct, as they are not the places where you define
'Roles' requested via resource plans. The system roles are the roles that grant access to various applications and modules in the system. The roles under system security are the roles that control the security settings and permissions for the system. The skill management modules are the modules that manage the skills and skill levels of users and groups.
質問 # 30
Which field must be populated to request a person with a specific role when creating a resource assignment?
- A. Group
- B. Resource
- C. Role
- D. Skill
正解：C
質問 # 31
Where is planned cost calculated from when requesting resources from a group and when resource role is specified?
- A. The hourly rate of the specified role.
- B. The CI rate cards.
- C. The distribution costs
- D. The task rate cards.
正解：A
解説：
According to the ServiceNow documentation1, when requesting resources from a group and when resource role is specified, the planned cost is calculated from the hourly rate of the specified role. The system uses the rate card associated with the resource plan to determine the hourly rate for each role. The other options are incorrect because:
A . The distribution costs: The distribution costs are the costs that are distributed across the project tasks based on the resource plan allocation2.
B . The task rate cards: The task rate cards are the rate cards that are applied to the project tasks, not the resource plan3.
D . The CI rate cards: The CI rate cards are the rate cards that are applied to the configuration items, not the resource plan4.
1: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/resource-management/concept/c_ResourcePlans.html 2: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/resource-management/concept/c_DistributionCosts.html 3: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/resource-management/concept/c_TaskRateCards.html 4: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/resource-management/concept/c_CIRateCards.html
質問 # 32
Which stage of the Now Create methodology includes Transition, Mobilize, Prepare and Conduct?
- A. Initiate
- B. Prepare
- C. Transition
- D. Close
正解：C
解説：
Explanation
The Transition stage of the Now Create methodology includes the activities of Transition, Mobilize, Prepare and Conduct. This stage is focused on transitioning the solution from development to production, mobilizing the stakeholders for the go-live, preparing the environment and data for the launch, and conducting the final testing and validation. You can find more information about the Transition stage in the Now Create ebook or the Project Methodology website for ServiceNow.
質問 # 33
If a project manager is responsible for approving time sheets or submitting time cards on behalf of team members, they should be given what role?
- A. form_admin.
- B. approval_admin.
- C. activity_admin.
- D. timecard_admin.
正解：D
解説：
According to the ServiceNow documentation1, the timecard_admin role can approve time sheets or submit time cards on behalf of team members. This role also has the ability to create and modify time sheet policies, time sheet groups, and time sheet periods. The other options are incorrect because:
A . activity_admin: The activity_admin role can create and modify activities, activity sets, and activity plans2.
C . form_admin: The form_admin role can create and modify forms, form sections, and form layouts3.
D . approval_admin: The approval_admin role can create and modify approval rules, approval groups, and approval stages4.
1: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/time-card-management/reference/r_TimeCardManagementRoles.html 2: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/reference/r_ActivityManagementRoles.html 3: https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/form-administration/concept/c_FormAdministration.html 4: https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/approvals/concept/c_Approvals.html
質問 # 34
Which field, referenced from the cost plan, determines if a cost plan is Capex or Opex?
- A. Resource plan (resource_plan)
- B. Cost type (resource-type)
- C. Resource category (resource_category)
- D. Currency type (currency.type)
正解：B
質問 # 35
To set up a group for selection in a resource plan, the group record needs to include which role?
- A. itil
- B. pps_resource
- C. it_project_user
- D. resource_manager
正解：B
解説：
Explanation
According to the Assigning Resource Roles document, to set up a group for selection in a resource plan, the group record needs to include the pps_resource role. This role grants access to the Resource Management application and allows the group members to view and update their resource allocations. The other options are not correct, as they are not required for a group to be selected in a resource plan. The it_project_user role grants access to the Project Portfolio Management application and allows the user to create and update projects. The itil role grants access to the ITIL application and allows the user to manage incidents, problems, and changes. The resource_manager role grants access to the Resource Management application and allows the user to manage resource plans and allocations.
質問 # 36
What determines the resource schedule if the Schedules related list and Schedule field are both empty?
- A. Effort type
- B. (Default Schedule Name (com.snc.resource_management.default_schedule) property
- C. Default Project Management Schedule
- D. Average Daily FTE Hours/Hours Per Person Day (com.snc.resource_management.average_daily_fte) property
正解：B
質問 # 37
When working with demands, which field must be set to "Yes" in order for a user to receive an assessment?
- A. Assessment recipient.
- B. Level of Interest.
- C. Influence.
- D. Approver.
正解：A
質問 # 38
If Scenario Planning for PPM is installed, a portfolio manager can access the Portfolio Planning Workbench by navigating to which of the following?
Choose 2 answers
- A. Portfolio Planning Workbench module
- B. Portfolio Planning related link
- C. Program Workbench
- D. Project module
正解：A、B
解説：
Explanation
According to the Scenario Planning for PPM document, a portfolio manager can access the Portfolio Planning Workbench by navigating to either the Portfolio Planning related link on the portfolio form or the Portfolio Planning Workbench module under the Portfolio Planning application menu. The other options are not correct, as they do not lead to the Portfolio Planning Workbench. The Project module is under the Project Portfolio Management application menu and the Program Workbench is under the Program Management application menu.
質問 # 39
Which role in Project Portfolio Management contains both the resource_user and it_demand manager roles?
- A. it_project_manager
- B. it_demand_user
- C. itil
- D. it_program_manager
正解：A
質問 # 40
Which is the minimum role that has access to the Project Administration > Settings > Preferences-Project module?
- A. sys_admin
- B. it_pps_admin
- C. it_program_manager
- D. it_project_manager
正解：B
解説：
Explanation
According to the ServiceNow documentation1, the it_pps_admin role is the minimum role that has access to the Project Administration > Settings > Preferences-Project module. This role can configure the project preferences, such as the default project template, the default project currency, and the default project status.
The other options are incorrect because:
A: it_program_manager: The it_program_manager role can create and manage programs, but not project preferences2.
B: sys_admin: The sys_admin role can access all modules and features on the platform, but it is not the minimum role required for the Project Administration > Settings > Preferences-Project module3.
C: it_project_manager: The it_project_manager role can create and manage projects, but not project preferences4.
1:
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/refer
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-portfolio-managem
https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/users-and-groups/conce
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/conc
質問 # 41
What is the demand workbench used for?
Choose 2 answers
- A. Comparing and prioritizing demands against other demands
- B. Comparing demands with portfolios
- C. Approving ideas
- D. Approving demands
正解：A、B
解説：
Explanation
The demand workbench is a feature of ServiceNow Demand Management that allows you to view and assess business demands in a single place. You can use the demand workbench to compare demands with portfolios and see how they align with your strategic goals and objectives. You can also use the demand workbench to compare and prioritize demands against other demands based on their scores, risks, and benefits. You can find more information about the demand workbench in the Product Documentation for ServiceNow.
質問 # 42
Which stage of the Now Create methodology includes Transition, Mobilize, Prepare and Conduct?
- A. Initiate
- B. Prepare
- C. Transition
- D. Close
正解：C
解説：
The Transition stage of the Now Create methodology includes the activities of Transition, Mobilize, Prepare and Conduct. This stage is focused on transitioning the solution from development to production, mobilizing the stakeholders for the go-live, preparing the environment and data for the launch, and conducting the final testing and validation. You can find more information about the Transition stage in the Now Create ebook or the Project Methodology website for ServiceNow.
質問 # 43
What are the default project template configuration records available in the Template Config module?
Choose 3 answers
- A. Project subtask
- B. Project
- C. Project task
- D. Project template
- E. Task
正解：B、C、D
解説：
the default project template configuration records available in the Template Config module are Project task, Project, and Project template. These records define the fields and values that are copied from the template to the project when a project is created from a template. The other options are incorrect because:
B . Project subtask: Project subtask is not a valid record in the Template Config module, as it is a child of the Project task record2.
D . Task: Task is not a valid record in the Template Config module, as it is a parent of the Project task record3.
1: 1 2: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/reference/r_ProjectTaskTable.html 3: https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/table-administration/concept/c_TableHierarchy.html
質問 # 44
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