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ServiceNow CIS-SPM試験問題集で[2024年最新] 練習 高合格率な試験問題集問題
質問 # 36
Which stage of the Now Create methodology includes Transition, Mobilize, Prepare and Conduct?
- A. Transition
- B. Close
- C. Initiate
- D. Prepare
正解：A
解説：
Explanation
The Transition stage of the Now Create methodology includes the activities of Transition, Mobilize, Prepare and Conduct. This stage is focused on transitioning the solution from development to production, mobilizing the stakeholders for the go-live, preparing the environment and data for the launch, and conducting the final testing and validation. You can find more information about the Transition stage in the Now Create ebook or the Project Methodology website for ServiceNow.
質問 # 37
Users with what role can be considered for resource planning?
- A. it_user.
- B. it_pps_user.
- C. pps_resource.
- D. it_project_user.
正解：C
解説：
Explanation
According to the ServiceNow Resource Management document, users with the pps_resource role can be considered for resource planning, as this role grants access to the Resource Management application and allows the users to view and update their resource allocations. The other options are not correct, as they are not roles that are related to resource planning. The it_project_user role grants access to the Project Portfolio Management application and allows the users to create and update projects. The it_user role grants access to the IT Service Management application and allows the users to manage incidents, problems, and changes. The it_pps_user role grants access to the Project Portfolio Suite application and allows the users to manage portfolios, programs, and projects.
質問 # 38
The RIDAC workflow can be modified by using which recommended feature?
- A. Service Catalog
- B. Flow Designer
- C. Project Form
- D. Workflow Editor
正解：D
解説：
Explanation
According to the RIDAC (Risk, Issue, Decision, Action, and Request Changes) record entries for a project document, the RIDAC workflow can be modified by using the Workflow Editor, which is a graphical tool that allows you to create and edit workflows. The other options are not correct, as they are not recommended features for modifying the RIDAC workflow. The Project Form is used to create and update project records. The Flow Designer is used to automate processes without coding. The Service Catalog is used to order items and services.
質問 # 39
In order to map custom fields from Microsoft Project to ServiceNow when importing a project, you must first:
- A. Create custom fields in your ServiceNow instance
- B. Import your project
- C. Configure the Project form
- D. Export the project to XML format
正解：A
解説：
Explanation
In order to map custom fields from Microsoft Project to ServiceNow when importing a project, you must first create custom fields in your ServiceNow instance that match the names and data types of the custom fields in Microsoft Project. This will allow you to map the custom fields using a transform map when importing the project. You can find more information about this process in the Product Documentation for ServiceNow.
質問 # 40
Which property controls the changes in cost and resource plans with respect to the change in the start date of a demand or project?
- A. 'Calculate ROI percentage based on a project's estimated cost and its net value'.
- B. 'Enable altering of planned date for task in WIP/Closed'.
- C. 'Rollup project start date from tasks'.
- D. 'Change Resource Plan, Cost Plan and Benefit Plan Start Date with Demand or Project Start Date Change'.
正解：D
解説：
Explanation
According to the ServiceNow documentation1, this property controls whether the start dates of the resource plan, cost plan, and benefit plan are automatically updated when the start date of the demand or project is changed. If this property is set to true, then the plans will be shifted by the same number of days as the demand or project start date change. If this property is set to false, then the plans will not be affected by the demand or project start date change.
1:
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/refer
質問 # 41
If the 'Move project for WIP projects' property is enabled, project tasks associated with the project are also moved, except for tasks in which of the following states?
Choose 2 answers
- A. Open
- B. Work in Progress
- C. Closed
- D. Pending
正解：B、C
解説：
Explanation
According to the Planning Console document, if the 'Move project for WIP projects' property is enabled, project tasks associated with the project are also moved, except for tasks in the Work in Progress or Closed states. The other options are not correct, as tasks in the Pending or Open states are moved along with the project.
質問 # 42
What is the default table that stores the idea categories that a user can select from when submitting an idea?
- A. im_module
- B. im_idea_core
- C. im_category
- D. dmn_demand
正解：C
解説：
Explanation
According to the Category Configuration document, the default table that stores the idea categories that a user can select from when submitting an idea is im_category. This table contains the predefined categories for ideas, such as Business Process, Customer Service, or IT Service. The other options are not correct, as they are not the tables that store the idea categories. The dmn_demand table stores the demand records that are created from the approved ideas. The im_module table stores the idea modules that are used to group ideas by different criteria. The im_idea_core table stores the core fields of the idea records.
質問 # 43
If a lens has four entities, which entity within the lens structure would not have a parent reference?
- A. Third-level entity
- B. Bottom entity
- C. Second-level entity
- D. Top-level entity
正解：D
解説：
Explanation
According to the ServiceNow documentation1, a lens is a hierarchical structure that consists of entities and relationships. An entity is a data object that represents a business concept, such as a project, a demand, or a resource. A relationship is a link between two entities that defines how they are connected. A lens can have up to four levels of entities, each with a parent reference to the entity above it, except for the top-level entity, which has no parent reference. The top-level entity is the root of the lens and defines its scope and type. For example, a project lens has a project as the top-level entity, and a demand lens has a demand as the top-level entity.
1:
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/it-business-management/c
質問 # 44
As a demand manager, you can view an artifact from a demand. What artifacts are part of a demand?
- A. Incidents, Problems, Change.
- B. Stories, Vulnerability Tasks, Enhancements.
- C. Decision, Risk, Requirements.
- D. Project, Defect, Requests.
正解：C
解説：
Explanation
According to the ServiceNow documentation1, a demand manager can view and edit the following artifacts from a demand:
Decision: A decision that affects the demand or its outcome2.
Risk: A risk that could impact the demand or its outcome3.
Requirement: A requirement that defines the scope or functionality of the demand4.
The other options are not artifacts of a demand, but rather related entities that can be created from a demand or linked to a demand.
1:
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/conc
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/task
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/task
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/task
質問 # 45
How many WBS levels can be shown on the planning console?
- A. Three.
- B. One.
- C. No Limit.
- D. Two.
正解：C
解説：
Explanation
According to the ServiceNow documentation1, the planning console can show as many WBS levels as desired, starting from the level 1 to the lowest system components. The WBS levels can be expanded or collapsed by clicking the plus or minus icons next to the task names. The planning console also allows users to create, edit, and delete tasks, as well as add dependencies, assign resources, and track progress.
1:
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/conc
質問 # 46
If Scenario Planning for PPM is installed, a portfolio manager can access the Portfolio Planning Workbench by navigating to which of the following?
Choose 2 answers
- A. Portfolio Planning Workbench module
- B. Program Workbench
- C. Project module
- D. Portfolio Planning related link
正解：A、D
解説：
Explanation
According to the Scenario Planning for PPM document, a portfolio manager can access the Portfolio Planning Workbench by navigating to either the Portfolio Planning related link on the portfolio form or the Portfolio Planning Workbench module under the Portfolio Planning application menu. The other options are not correct, as they do not lead to the Portfolio Planning Workbench. The Project module is under the Project Portfolio Management application menu and the Program Workbench is under the Program Management application menu.
質問 # 47
What features are not included in a teamspace application but can be added in teamspace settings? Choose 2 answers
- A. Demand Assessments
- B. Workbench configuration
- C. Idea
- D. Project
正解：A、C
解説：
Explanation
According to the Teamspaces document, features such as idea and demand assessments are not included in a teamspace application by default, but can be added in teamspace settings. Idea is a feature that allows users to submit and vote on ideas for new or improved products, services, or processes. Demand assessments are a feature that allows users to evaluate the demands based on various criteria, such as strategic alignment, risk, and return on investment. The other options are not correct, as they are features that are included in a teamspace application by default. Workbench configuration is a feature that allows users to customize the workbench for the teamspace. Project is a feature that allows users to create and manage projects within the teamspace.
質問 # 48
A project expense line is cost associated with a specific source, except for:
- A. Software.
- B. Program.
- C. Fixed Assets.
- D. Resource.
正解：B
解説：
Explanation
According to the Project Expense Lines document, a project expense line is cost associated with a specific source, such as fixed assets, resource, or software. The program field on the project expense line form is not a source of cost, but a reference to the program that the project belongs to. Therefore, the correct answer is B.
Program. The other options are not correct, as they are sources of cost for a project expense line.
質問 # 49
Which of the following can be used to calculate planned cost when creating a resource plan?
Choose 2 answers
- A. Default rate
- B. Rate card
- C. Project rate
- D. Demand rate
正解：B、C
解説：
Explanation
According to the ServiceNow documentation1, a rate card is a table that defines the hourly cost of labor for different roles or resources. A project rate is a fixed rate that is applied to all resources assigned to a project, regardless of their roles or individual rates. Both of these can be used to calculate the planned cost of a resource plan by multiplying the hours allocated to each resource by the corresponding rate. The other options are incorrect because:
A: Demand rate: A demand rate is a rate that is applied to a demand, not a resource plan. It is used to estimate the cost of fulfilling a demand before it is converted into a project2.
C: Default rate: A default rate is a rate that is applied to a resource when no other rate is specified. It is not a valid option for calculating the planned cost of a resource plan, as it is only used as a fallback option3.
1:
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/resource-management/con
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/conc
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/resource-management/con
質問 # 50
Which plugin activates the Ideas module to gather and evaluate ideas efficiently, and quickly identify ideas for implementation?
- A. Resource Management
- B. Ideation with PPM
- C. Agile Development 2.0
- D. Test Management 2.0
正解：B
解説：
Explanation
According to the Innovation Management document, the plugin that activates the Ideas module to gather and evaluate ideas efficiently, and quickly identify ideas for implementation is Ideation with PPM. This plugin enables the Innovation Management application, which allows organizations and employees to collect, vote on, manage, and collaborate on ideas from a centralized location. The other options are not correct, as they are not plugins that activate the Ideas module. Test Management 2.0 is a plugin that enables the Test Management
2.0 application, which allows users to create, plan, and execute tests. Agile Development 2.0 is a plugin that enables the Agile Development 2.0 application, which allows users to manage scrum or development work throughout the lifecycle. Resource Management is a plugin that enables the Resource Management application, which allows users to manage resource plans and allocations.
質問 # 51
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