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SAP C-THINK1-02試験は、デザイン思考に関連するさまざまなトピックをカバーしています。デザイン思考プロセス、デザイン思考のツールと技術、顧客の共感とユーザー調査、アイデア出しとプロトタイピング、組織の文脈でのデザイン思考などが含まれます。試験は80問の多肢選択問題からなり、180分の時間があります。試験に合格するには、候補者は少なくとも63%のスコアを取得する必要があります。SAP C-THINK1-02認定は、革新と顧客中心主義を重視する組織にとって高く評価され、デザイン思考の専門知識を証明し、さまざまな産業分野でキャリアの見通しを向上させるための優れた方法です。
質問 # 33
Why is it important to run the first minutes of the brain dump exercise in a silent mode? Note: There are
2 correct Answers to this question.
- A. It helps to stay away from the solution mode.
- B. It ensures that all participants focus on the topic.
- C. To decelerate the brain dump exercise.
- D. A challenge-related comment would influence the divergent perspectives.
正解:B、D
質問 # 34
A workshop that you coached resulted in some paper-based sketches and low-fidelity prototypes of a software application user interface. Why would you recommend the creation of mock-ups and visual simulations as a good way to drive the workshop results forward towards implementation? Note: There are 3 correct answers to this question.
- A. A mock up is a good way to manage "wild ideas" during prototyping
- B. A mock up transforms user stories into backlog itemsWhy this is incorrect:
While mock-ups can inform backlog creation, their primary purpose is not to directly transform user stories into backlog items. This transformation typically occurs during the development phase, after the Design Thinking process. - C. A mock up transforms user stories into backlog items.
- D. C, B, E
Mock-ups and visual simulations are critical tools for advancing workshop results toward implementation. Here's why the correct answers are B, C, and E: - E. A mock up removes ambiguity and gives further security in terms of feasibility
- F. A mock up further unleashes creativity through visualization.
- G. A mock up prevents non-participants from misinterpreting the results
正解:D
質問 # 35
If there is a thought leader or analyst available, during which phase will they be most valuable? Note; There is 1 correct answer to this question.
- A. Ideation.
- B. Implementation
- C. Research
- D. Prototyping
正解:C
質問 # 36
How do you gain a deeper understanding of the problem in the research phase? Note: There are 3 correct Answers to this question.
- A. Conduct adjacent and analogous research.
- B. Conduct field research and observe users.
- C. Define an empathy map.
- D. Create a "day in the life" of the persona.
- E. Run different interview formats.
正解:B、C、D
質問 # 37
IDEOlooks on the design-thinking process as a system of____________________, rather than a linear, predictive approach where organizations determine the goals they need to achieve and look for the resources to enable them to reach their goals.
Note: There are 1 correct answers to this question.
- A. Inspiration (Empathize)
- B. Ideation (Create)
- C. Overlapping phases
- D. Implementation (Test)
正解:C
質問 # 38
What are key principles when presenting a prototype as a role play? Note: There are 2 correct answers to this question.
- A. Show the solution through the user's eyes
- B. Show the impact of your solution for your persona
- C. Show flawless execution to get the idea across.
- D. Show the most relevant aspects for the business case
正解:A、B
解説:
Role-playing is an effective way to present prototypes in Design Thinking. It allows teams to demonstrate how the solution addresses user needs and provides value from the user's perspective.
* Option A: Show the most relevant aspects for the business caseThis is incorrect. While business relevance is important, role-playing focuses on demonstrating the solution's impact on users, not just its business value.
* Option B: Show the impact of your solution for your personaThis is correct. Role-playing should highlight how the solution addresses the specific needs and pain points of the persona. This ensures the prototype is grounded in user-centricity.
* Option C: Show the solution through the user's eyesThis is correct. Presenting the solution from the user's perspective helps stakeholders understand the experience and value it delivers to end-users.
* Option D: Show flawless execution to get the idea across.This is incorrect. Prototypes are meant to be iterative and imperfect. The focus should be on conveying the concept and its impact, not achieving perfection.
質問 # 39
A software company likes to use the User Story Mapping method in conjunction with Design Thinking. For which purpose would yourecommend using User Story Mapping?
Please choose the correct answer. Note: There are 1 correct answers to this question.
- A. To define the implementation backlog items
- B. To find data that serves to inspire the team and gain empathy
- C. To get a common understanding of the challenge/problem space
- D. To check on feasibility, viability and desirability
正解:A
質問 # 40
Which phases in a Design Thinking process focus on the problem space? Note: There are 2 correct answers to this question.
- A. 360° research
- B. Ideation
- C. Implementation
- D. Synthesis.
正解:A、D
質問 # 41
You are in the ideation phase and you want the team to brainstorm ideas for solving the challenge. However, the team is not generating enough ideas. As coach, how do you manage this situation? Note: There are 2 correct answers to this question.
- A. Step in as soon as the team creates "wild ideas" to refocus the team and increase the number of ideas generated.
- B. Add additional members to the team.
- C. Influence the energy level in the team by pushing them, for example, with questions like "What would superman do?"
- D. Make sure the team creates good brainstorming questions
正解:C、D
質問 # 42
_________________________can be an alternative or a complement to observation.
Note:There are 1 correct answers to this question.
- A. Interviewing
- B. Multiplication
- C. Remember the Future
- D. Persona
正解:A
質問 # 43
What is brainstorming?
- A. Ideation
- B. Multiplication
- C. Remember the Future
- D. Persona
正解:A
質問 # 44
Which is a process of constructive conflict that merges into unifying solutions through the power of observation, synthesis, searching and generating alternatives, critical thinking, feedback, visual representation, creativity, problem solving, and value creations?
Note: There are 1 correct answers to this question.
- A. Funky prototyping
- B. Being human
- C. Design
- D. Iterate ideation phase
正解:C
質問 # 45
Referring to the Blue Ocean Strategy, what are elements of the REICC technique? Note: There are 3 correct answers to this question.
- A. Enhance
- B. Consume.
- C. Increase
- D. Reduce
- E. Combine
正解:C、D、E
解説:
The REICC technique is derived from the Blue Ocean Strategy, which focuses on creating new market spaces ("blue oceans") by innovating and differentiating offerings. REICC stands forRaise, Eliminate, Increase, Combine, and Create, and it helps teams rethink their products or services strategically. Here's why the correct answers are A, D, and E:
* Combine (A):Combining elements involves integrating features, processes, or ideas to create new value. SAP Consulting often uses this technique to explore synergies and uncover innovative solutions.
* Reduce (D):Reducing elements involves identifying aspects of a product or service that can be minimized or simplified. This helps teams focus on what truly matters and eliminate unnecessary complexity.
* Increase (E):Increasing elements involves enhancing features or attributes that add significant value to users. SAP emphasizes amplifying strengths to differentiate offerings and meet user needs more effectively.
Incorrect Options:
* B. Consume:"Consume" is not part of the REICC framework. It does not align with the strategic actions outlined in the Blue Ocean Strategy.
* C. Enhance:While "enhance" might sound similar to "increase," it is not a specific element of the REICC technique. The correct term is "increase."
質問 # 46
What tools or Design Thinking techniques do you use during the scoping phase? Note: There are 2 correct answers to this question.
- A. Value maps.
- B. The reframing technique
- C. Customer journey map
- D. Low-fidelity prototyping
正解:A、B
解説:
The scoping phase is a critical step in the Design Thinking process, where the team defines and refines the challenge to ensure it is well-understood and actionable. Here's why the correct answers are A and B:
* Why this is correct:Reframing is a powerful tool used during the scoping phase to restate the problem in a way that opens up new possibilities for innovation. By reframing the challenge, teams can shift their perspective and uncover hidden opportunities or constraints. This ensures the challenge is framed in a user-centric and actionable manner.
質問 # 47
Wo first adopted Design Thinking for business context? Note: There is 1 correct answer to this question.
- A. Steve Jobs
- B. Michael Porter
- C. David Kelley.
- D. Hasso Plattner
正解:C
質問 # 48
Think about a_________________________________questionnaireas you develop your design challenge statement: how might we enhance/create/improve/redesign/expand/grow/....?
Note: There are 1 correct answers to this question.
- A. Space
- B. fill-in-the-blank
- C. Expertise
- D. Confidence
正解:B
質問 # 49
Wo first adopted Design Thinking for business context? Note: There is 1 correct answer to this question.
- A. Hasso Plattner
- B. Steve Jobs
- C. David Kelley.
- D. Michael Porter
正解:A
解説:
The adoption ofDesign Thinkingfor business contexts has its roots in the work of several pioneers, butHasso Plattnerplayed a pivotal role in popularizing and institutionalizing the methodology. Below is a detailed explanation:
* Definition:Hasso Plattner, co-founder of SAP, was instrumental in adapting Design Thinking for business applications through his work at the Hasso Plattner Institute (HPI) and Stanford University's d.
school.
* Why he is credited:
* Plattner championed the integration of Design Thinking into business processes, emphasizing its potential to drive innovation and solve complex problems.
* His efforts led to the establishment of the HPI School of Design Thinking in Germany, which became a hub for teaching and applying Design Thinking in business contexts.
* SAP Design Thinking methodology acknowledges Plattner's contributions as foundational to the widespread adoption of the methodology in organizations worldwide.
質問 # 50
What areas does the Design Thinking process iteratively integrate to find the right space for innovation?
Note: There are 3 correct Answers to this question.
- A. Accountability
- B. Viability
- C. Feasibility
- D. Desirability
- E. Predictability
正解:B、C、D
質問 # 51
What is the expected outcome of Synthesis?
- A. A clear understanding of the user's needs
- B. Prioritized ideas
- C. Several ideas to address the design challenge
- D. Unstructured interview results
正解:A
質問 # 52
What is the goal of the prototyping phase? Note; There are 2 correct answers to this question.
- A. To fill the backlog for bug tracking
- B. To create as many ideas as possible
- C. To fail early.
- D. To create a fist user experience
正解:C、D
質問 # 53
The_____________________phase uses brainstorming as a way to generate as many ideas as possible tomeet the need identified in the____________________phase.
Note: There are 2 correct answers to this question.
- A. Ideation
- B. Defloration
- C. Reverberation
- D. Inspiration
正解:A、D
質問 # 54
The concept of design thinking aligns with many of the facets of:
The Practice of Entrepreneurship (it incorporates the core elements of the practice and the essential skills of play, empathy, reflection, creation, and experimentation)
- A. True
- B. False
正解:A
質問 # 55
Why is the important to run the first minutes of the brain dump exercise in a silent mode? Note: There are 2 correct answers to this question.
- A. It ensures that all participants focus on the topic
- B. It helps to stay away from the solution mode.
- C. A challenge-related comment would influence the divergent perspectives
- D. It prevents discussion in order to lower political barriers
正解:C、D
解説:
The brain dump exercise is a common technique in SAP Design Thinking workshops to capture initial thoughts and ideas quickly. Running the first minutes in silence is intentional and serves specific purposes.
Here's why the correct answers are A and D:
* It prevents discussion in order to lower political barriers (A):Silence ensures that all participants contribute without being influenced by dominant voices or hierarchical dynamics. SAP emphasizes creating an inclusive environment where everyone feels comfortable sharing their ideas, regardless of their role or position.
* A challenge-related comment would influence the divergent perspectives (D):Early comments can unintentionally steer the group toward specific ideas or solutions, limiting creativity. SAP advocates for maintaining divergent thinking during the brain dump phase to encourage a wide range of perspectives and ideas.
Incorrect Options:
* B. It helps to stay away from the solution mode:While staying in exploration mode is important, the primary reason for silence is to prevent premature convergence and political barriers, not specifically to avoid solution mode.
* C. It ensures that all participants focus on the topic:While focus is important, silence is primarily used to reduce bias and hierarchy, not to enforce topic adherence.
質問 # 56
What are basic principles of field research? Note: There are 2 correct answers to this question.
- A. Take people out of their context and put them in an inspiring environment
- B. Ask a lot of "why" questions to get valuable data
- C. What people say is often not what they do, think or feel.
- D. Focus on the users who represent your main customer group.
正解:B、C
解説:
Field research is a cornerstone of SAP Design Thinking, focusing on understanding users in their natural environments. Here's why the correct answers are C and D:
* What people say is often not what they do, think or feel (C):SAP emphasizes the importance of observing behavior rather than relying solely on self-reported data. Users may not always articulate their true needs or actions, so field research involves observing and interpreting real-world behaviors.
* Ask a lot of "why" questions to get valuable data (D):Asking "why" questions helps uncover deeper insights and motivations. SAP encourages curiosity and probing to understand the root causes of user behaviors and challenges.
Incorrect Options:
* A. Focus on the users who represent your main customer group:While focusing on the target audience is important, SAP stresses the value of diverse perspectives, including extreme users, to uncover innovative insights.
* B. Take people out of their context and put them in an inspiring environment:Field research prioritizes observing users in their natural context to gather authentic data. Removing users from their environment can distort their behaviors and insights.
質問 # 57
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SAP C-THINK1-02試験は、SAP Certified Associates in Design Thinkingになりたい個人の知識とスキルをテストするために設計されています。SAPは、主要な企業ソフトウェア会社であり、デザイン思考の方法論は彼らのイノベーションアプローチのますます重要な部分になっています。試験は、コア原則と概念、方法とツール、およびデザイン思考の実世界シナリオに関連するさまざまなトピックをカバーしています。
C_THINK1_02試験は、80の複数選択の質問で構成されるコンピューターベースのテストです。候補者は試験を完了するのに180分かかり、SAP認定アソシエイト - デザイン思考認定を獲得するには、65%以上の合格スコアを達成する必要があります。この試験は、英語、ドイツ語、フランス語、スペイン語、ポルトガル語、日本語、中国語で入手できます。
C_THINK1_02ブレーン問題集PDF、SAP C_THINK1_02試験問題詰合せ:https://www.goshiken.com/SAP/C_THINK1_02-mondaishu.html
2025年最新のC_THINK1_02サンプル問題は信頼され続けるC_THINK1_02テストエンジン:https://drive.google.com/open?id=1yD9W3it3n9wDvaF4bG2rJSGWHmD3L_4y