[2023年11月15日] 無料Microsoft MB-220試験問題と解答
検証済みMB-220問題集と解答は最新MB-220をダウンロード
質問 # 19
You are setting up a small workshop event. The event will have one session and one speaker.
After you create the event, session and speaker engagement record, you want to publish the event to the event
portal.
How should you publish the event?
- A. Publish the event and session separately. Speaker will publish automatically.
- B. Publish the event, session and speaker manually.
- C. Publish the event. The session and speaker will publish automatically.
- D. Publish the session. The event and speaker will publish automatically.
正解：A
解説：
Explanation
References:
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/set-up-event-portal
質問 # 20
Note: This question is part of a series of questions that present the same scenario. Which question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You have created a lead scoring model for a marketing effort. The lead scoring model has 3 grades: Cold, Warm and Hot.
After a week you notice that no one has received any scores from your model.
Solution: You lower the Sales Ready Score.
Does this resolve your issue?
- A. No
- B. Yes
正解：A
解説：
Section: Topic 4, Manage leads
Explanation/Reference:
References:
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/set-up-lead-scoring
質問 # 21
DRAG DROP
You are a Dynamics administrator that is setting up Dynamics for Marketing for your organization.
You need to configure Dynamics for Marketing to work with your webinar provider and create a webinar event.
Which four steps should you take, in sequence, to complete your task? (Choose four.) To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Select and Place:
正解：
解説：
Section: Topic 7, Manage events and webinars
Explanation/Reference:
References:
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/events-settings
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/set-up-webinar
質問 # 22
You are a Dynamics 365 Marketing functional consultant. You are setting up integration with LinkedIn Lead
Gen.
You need to configure the integration in order to allow for Leads synchronization from LinkedIn to Dynamics
365 Marketing.
In sequence, which four steps should you take? To answer, move all steps from the list of steps to the answer
area and arrange them in the correct order.
正解：
解説：
Explanation
Graphical user interface, text, application, email Description automatically generated
Reference:
https://docs.microsoft.com/en-us/dynamics365/marketing/linkedin-lead-gen-integration
https://docs.microsoft.com/en-us/dynamics365/marketing/linkedin-configuration
質問 # 23
You are a marketing analyst at Contoso, Ltd. The sales manager surveyed the current customers regarding their satisfaction level with their last support call. Over 6,000 responses were received.
The sales manager wants to review individual responses to each question on a survey.
After selecting the survey name in the Report* section of Microsoft Dynamics 365 Customer Voice, what are two ways to obtain survey responses? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
- A. Double-click a respondent's name to see their individual responses.
- B. Navigate lo display a graphical representation of all responses.
- C. Select Export All in the report, and all responses are downloaded in a csv file.
- D. Select Respondents, and then select the survey name to display all responses.
正解：A、D
質問 # 24
You are a marketing professional.
You have created a marketing form and want content items to automatically fill in for the customer.
What is a valid form for prefill?
- A. Pre-fill Form
- B. Journey Form
- C. Survey Form
- D. Subscription Center Form
正解：D
解説：
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/form-prefill
質問 # 25
You are creating a survey using Dynamics 365 Customer Voice. You need to include multiple question types.
Which survey question type presents the best choice for each scenario/example presented? To answer, drag the appropriate survey question type to the scenario/example. Each survey question type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
正解：
解説：
Explanation
Graphical user interface, application Description automatically generated
Reference:
https://www.c2software.com/c2-blog/dynamics-crm-voice-of-the-customer-surveys.aspx
質問 # 26 
Your marketing department has provided you with the information you need to create a dynamic market segment.
Which tool should you use for each type of design? To answer, drag the appropriate tool to the correct type of design. Each tool may be used once, more than once or not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.
正解：
解説：
Explanation
References:
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/create-segment
質問 # 27
You are creating a customer survey and you want to get good responses.
You need to analyze the responses to provide actions to best suit your organization.
Which three responses are considered best practice? (Choose three.) Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
- A. Define an objective for your survey so that you can ensure that all questions serve that objective.
- B. Previewing or testing your survey is unnecessary because your survey tool will automatically catch errors.
- C. Make your surveys long so that you customers can get a chance to provide as much information as possible.
- D. Try to organize the survey in a way that groups all related questions together in sections.
- E. Be sure to mention the estimated time to complete, along with a brief overview in your invitation.
正解：A、D、E
解説：
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/voice-of-customer/plan- survey
質問 # 28
You are creating a customer journey.
You want to control the actions based on choices the contact makes and control the speed at which those actions happen.
Which three types of tiles are available to control the flow to meet your needs? (Choose three.) Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
- A. Scheduler
- B. Splitter
- C. Internal action item
- D. Decision point
- E. Trigger
正解：A、D、E
質問 # 29
Note: This question is part of a series of questions that present the same scenario. Which question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You have created a lead scoring model for a marketing effort. The lead scoring model has 3 grades: Cold, Warm and Hot.
After a week you notice that no one has received any scores from your model.
Solution: You lower the Sales Ready Score.
Does this resolve your issue?
- A. No
- B. Yes
正解：A
解説：
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/set-up-lead- scoring
質問 # 30 
You are setting up a conference event that will have a capacity of 500 people.
You want to enable a waitlist for the event so that if more than 500 people register and someone cancels their registration, the event will automatically register the next available person on the list.
Which three steps should you take, in sequence, to complete your task? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
正解：
解説：
Explanation
References:
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/event-waitlist
質問 # 31
The sales team needs guidance on adding Contacts to existing segments.
Which three statements accurately describe those process? Each answer represents a complete solution.
- A. Those who do not have access to the segment entity cannot add a contact record to a segment.
- B. Those who do not have access to the segment entity can add a contact record to a segment.
- C. A Contact can be added to a static segment while viewing the contact record.
- D. A Contact can be added to a dynamic segment while viewing the contact record.
- E. A Contact can be added to several segments at once.
正解：B、C、E
解説：
Reference:
https://docs.microsoft.com/en-us/dynamics365/marketing/manage-segments-from-contacts
質問 # 32 
You are a marketing administrator. Your company has a form that prospective clients use for holiday offers.
You need to take down the marketing page that contains the form now that the season is over.
Which three steps are needed, in order, to complete your task? (Choose three.) To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
正解：
解説：
Explanation
質問 # 33 
You are a functional consultant. You need to edit a live web page that contains a form used for holiday offers.
The page, and form, are visible to the outside world.
Which five steps, in sequence, are needed to complete your task? To answer, move the appropriate actions
from the list of actions to the answer area and arrange them in the correct order.
正解：
解説：
Explanation
Reference:
https://docs.microsoft.com/en-us/dynamics365/marketing/create-deploy-marketing-pages
質問 # 34
You are a marketing professional for Contoso, Ltd.
You have set up a webinar event showcasing the new features of a new product. On the event record, you have set Allow anonymous registrations to Yes. When you check the portal website, you notice that you must create a registration account to register for the event.
Why might the event require you to register anonymously, despite the setting above?
- A. Your portal is a site hosted by Dynamics 365 Portals
- B. Your portal is Dynamics Native Portal.
- C. Your portal is a site hosted externally.
- D. You must republish the event.
正解：C
解説：
Explanation
References:
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/set-up-event-portal
質問 # 35 
Your boss has asked you to send out a simple email campaign using a Customer Journey.
Which four activities must you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
正解：
解説：
Explanation
質問 # 36 
Your marketing department purchases a file with a list of leads.
Which actions should you perform, in sequence, in order to be able to add these leads to a marketing segment?
To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
正解：
解説：
Explanation
質問 # 37
You are performing initial set up steps for Dynamic 365 for Marketing.
What must you provide during first time setup?
- A. company name and email address
- B. company phone number
- C. subscription center
- D. physical sender address
正解：D
質問 # 38
DRAG DROP
Your marketing department has given you a list of requirements.
Which requirements will you be able to meet by utilizing the tools in Dynamics 365 for Marketing? To answer, drag the appropriate requirement to the correct column. Each requirement may be used once, more than once or not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.
Select and Place:
正解：
解説：
Section: Topic 1, Configure marketing applications
Explanation/Reference:
References:
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/prepare-marketing-emails
質問 # 39
You are a marketing professional for Contoso, Ltd.
You want to create a marketing page that will utilize standardized content that can be used across emails,
pages and forms. You elect to use the content block for this.
Which two elements are available to you when creating a content block? (Choose two.) Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
- A. form element
- B. text element
- C. image element
- D. divider element
正解：B、C
解説：
References:
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/content-blocks
質問 # 40
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