[2026年更新]Process-AutomationのPDF問題完璧見込みでGoShiken練習試験合格させます
試験は、Workflow、Process Builder、FlowなどのSalesforceの自動化ツールに関する問題も含まれます。また、トリガー、アクション、および数式に関する質問も含まれます。試験は、ビジネス要件を満たすプロセス自動化ソリューションを設計および実装する能力を試験するように設計されています。
質問 # 52
When using a Decision element, what does a flow do if no outcome conditions are met?
- A. It fails and sends the Administrator an email.
- B. Provide a Screen element where users can verify entered values, make corrections, and proceed.
- C. It ends with no action taken.
- D. It takes the path for the default outcome.
正解：D
質問 # 53
What should an Administrator do to allow the value of a variable to be retrieved by the source that started the flow?
- A. Select " Field is required " checkbox
- B. Select " Available for output " checkbox
- C. Select " Allow Multiple Values " checkbox
- D. Select " Available for input " checkbox
正解：B
解説：
To expose the value of a flow variable back to the component, process, or Apex that invoked the flow, the variable must be marked as Available for output.
C). Available for output: # This allows the variable's value to be accessed after the flow finishes executing.
Incorrect Options:
A). " Field is required " makes the variable mandatory but has no effect on input/output.
B). " Allow Multiple Values " enables collection variables, not output access.
D). " Available for input " allows the flow to receive a value into the variable, not output it.
Reference Extracts from Salesforce Help Documentation on Flow Variables:
"Mark a variable as Available for output to allow flows, Apex, and other callers to retrieve its value."
"Use 'Available for input' to pass data into the flow; use 'Available for output' to return data."
質問 # 54
The system needs to automatically mention the record owner in the record feed whenever an Opportunity record is Closed-Won. How can an Administrator accomplish this using Flow?
- A. By creating two flow directives, one for the record and another one for the feed item.
- B. By using the Assignment Element and setting the value to the record owner.
- C. By entering @[reference] in the input Message parameter, where reference is the ID for the record owner.
- D. By creating a temporary shadow record with system account as the owner and copying the feed item to original record.
正解：C
質問 # 55
Which two places can a flow designer distribute a flow with a screen?
- A. Buttons
- B. Related List
- C. Utility Bar
- D. Lightning Pages
- E. LWC JavaScript
正解：C、D
質問 # 56
Universal Containers (UC) would like to log a call for a given incident. UC would like to use Salesforce functionality to support the call logging process, allowing internal users to enter call information quickly and easily outside of Salesforce. UC has recently purchased Slack.
What solution should the UC Administrator consider?
- A. Download " Slack Plus " app from AppExchange and install for all users
- B. It is not possible to enter call logging information in Salesforce from an external system
- C. Enable Slack Bot for Service in Setup
- D. Configure the incident call logging Screen Flow to launch from a Slack action
正解：D
解説：
Salesforce offers Slack integrations with Flow, enabling the triggering of flows directly from Slack through a Slack Action. Admins can build a Screen Flow for call logging and expose it as a Slack action.
B). Correct - Screen Flows can be launched from a custom Slack action, allowing users to enter data from Slack into Salesforce.
Incorrect Options:
A). "Slack Bot for Service" is not an official feature in Setup.
C). Salesforce does support external integrations, including Slack.
D). "Slack Plus" is not a Salesforce-provided integration app.
Reference Extracts from Salesforce Process Automation Study Guide:
"Use Salesforce Flow for Slack to expose flows directly within Slack for fast task execution like logging calls."
"Screen Flows are ideal for capturing structured input from Slack users."
質問 # 57
Which three use cases can be supported by inspecting conditions using a Decision element?
- A. Offer a customer a loan based on the results of a credit scoring formula.
- B. Inform sales leaders when an opportunity ' s stage is changed to Closed Won.
- C. Give customers a return shipping address or instructions on how to resolve the problem when an item is determined to be faulty.
- D. Allow a guest user to convert a lead into an opportunity if that guest user becomes the record owner on the lead record.
- E. Allow a guest user to delete a lead if that guest user becomes the record owner on that lead record.
正解：A、B、C
解説：
The Decision element in Flow Builder is used to control flow logic by evaluating conditions and directing the flow down different paths.
A). Correct - The Decision element can inspect input values and determine whether to show return instructions or a form.
B). Correct - A record-triggered flow can use a Decision element to inspect the new Opportunity Stage and notify leadership.
E). Correct - The flow can inspect the result of a credit scoring formula to determine loan eligibility.
Incorrect Options:
C and D. Guest users have highly restricted permissions and cannot perform actions like converting or deleting records, even with Decision logic, due to security model limitations.
Reference Extracts from Salesforce Process Automation Study Guide:
"The Decision element evaluates conditions to determine the flow's path."
"Use Decision logic to inspect field values or calculations to dynamically control flow behavior."
質問 # 58
Which resource should be used as a placeholder to store temporary values, and can be changed during a Flow?
- A. Text Template
- B. Variable
- C. Error Message
- D. Formula
正解：B
解説：
Variables in Salesforce Flows are used as placeholders to store values that can change during the execution of the flow. Variables can hold different types of data, such as text, numbers, or records, and can be updated as the flow progresses, making them ideal for storing temporary values needed throughout the flow.Reference: Salesforce Help - Flow Variables
質問 # 59
Universal Containers wants to restrict the deletion of closed Opportunity records but allow deletion at other stages. Which option allows for this behavior?
- A. Record-Triggered Flow with invocable Apex
- B. Platform Events
- C. Profile level object permissions
- D. Validation rules
正解：A
解説：
To conditionally restrict deletion of records based on field values (like Opportunity Stage), you must intercept the delete action and stop it when certain criteria are met. This is not achievable through Validation Rules or profile-level permissions (which are all-or-nothing at the object level). The best way to achieve this in Flow is through a Before Delete Record-Triggered Flow that invokes an Apex action to throw a custom error when the condition is met.
D). Correct - A Record-Triggered Flow on delete, combined with invocable Apex, can block deletion based on specific record field values.
Incorrect Options:
A). Profile object permissions cannot apply field-level logic to deletions.
B). Platform Events are not related to deletion restrictions.
C). Validation Rules do not trigger on deletions.
Reference Extracts from Salesforce Process Automation Study Guide:
"To restrict deletion conditionally, use a Before Delete flow with an Apex action that throws an error if conditions are met."
"Validation Rules are not evaluated during delete operations."
質問 # 60
Which three conditions need to be met in order for an Administrator to delete a flow version installed from a package without uninstalling the package?
- A. The flow version has no scheduled actions that are currently live or running.
- B. The flow version is deprecated in the org.
- C. The flow version isn't the latest version of the flow installed in an org.
- D. The flow version is inactive.
- E. The flow version doesn't have any associated paused flow interviews.
正解：C、D、E
質問 # 61
What are three methods for invoking a flow?
- A. REST API
- B. LWC
- C. Apex WSDL
- D. Apex
- E. SOAP API
正解：A、B、D
質問 # 62
Which two conditions can a flow designer schedule actions on?
- A. A specific date/time field on the record that started the process.
- B. The time that the process ran last time, e.g., three days from now.
- C. A specific day of the week.
- D. Date relative to a rare event, e.g., 1st day of a leap year.
正解：A、C
質問 # 63
What is a valid distribution method for Autolaunched flow with a schedule trigger?
- A. Custom Apex Classes
- B. REST API
- C. Metadata and Tooling API
- D. Scheduled time and frequency
正解：D
解説：
A valid distribution method for an Autolaunched Flow with a schedule trigger is setting a Scheduled time and frequency (C). This allows the flow to be executed automatically at defined intervals or specific times, enabling automation of tasks without manual intervention. Salesforce provides options to configure the start date, end date, and the frequency of execution for scheduled flows, making it a flexible tool for automating recurring tasks.Reference: Salesforce Help Documentation on Scheduled Flows.
質問 # 64
Which browser does not support Salesforce automation tools?
- A. Mozilla Firefox
- B. Microsoft Internet Explorer
- C. Google Chrome
- D. Apple Safari
正解：B
質問 # 65
The Administrator at Northern Trail Outfitters needs to count Contact records where the Mailing City equals Sydney. How can this be done without custom code?
- A. Use a flow variable along with " Get Records " element and " Assignment " element.
- B. Use a combination of Apex and Process Builder.
- C. Use a list object along with SOQL query with " for() " loop function to count records.
- D. Use Process Builder to design and implement leveraging the built-in workflows.
正解：A
解説：
You can count records in Flow by:
Using the Get Records element to retrieve all Contact records with MailingCity = " Sydney " .
Using a number variable with an Assignment element to increment the count.
Alternatively, you can use a Collection Variable and use {!CollectionVariable.size} to get the total count.
C). Correct - This method allows counting records using declarative tools only (Flow), without any code.
Incorrect Options:
A). Process Builder does not support direct counting or looping logic.
B). Apex is not required; the use case can be handled declaratively.
D). " for() " loops are part of Apex and not available in Flow Builder.
Reference Extracts from Salesforce Process Automation Study Guide:
"Use Flow's Get Records element to retrieve data and store it in a collection variable. Use the collection's .
size property to get the count."
"Loops and assignment logic can be used to increment counters if needed."
質問 # 66
Universal Containers (UC) requested that when a support case is open for more than 7 days, a chatter post should be posted to the Regional could the admin meet this requirement?
- A. Scheduled workflow rule
- B. LWC component
- C. Scheduled process builder
- D. Apex trigger
正解：C
質問 # 67
How is a flow interview described?
- A. It is a special connector between two elements.
- B. It is a running instance of a flow.
- C. It is a debug instruction.
- D. It is a reflective instance of a flow.
正解：B
質問 # 68
Which of the following are true regarding the Lead Conversion process? Choose two
- A. An Account is created if one with the same name is not found
- B. A Contact is created if one with the same name is not found
- C. Custom Lead fields can be inserted into standard or custom Account, Contact or Opportunity fields.
- D. An Opportunity is always created
正解：A、C
解説：
During the Lead Conversion process in Salesforce, an Account is created if an existing one with the same name isn't found. Additionally, Salesforce allows for the mapping of custom Lead fields to standard or custom fields on Account, Contact, or Opportunity objects, ensuring that important information from the Lead is preserved and transferred during conversion.Reference: Salesforce Help - Customize How Leads Get Converted
質問 # 69
Which three main categories can Flow elements be broken down into?
- A. Screen, logic, and actions.
- B. Guided visual processes, behind-the-scenes automation, and approval automations.
- C. Logic, actions, and connectors.
- D. Variables, choices, and stages.
正解：A
解説：
In Salesforce Flow Builder, flow elements are broadly categorized into three functional types:
Screen elements - Capture user input (e.g., screens, display text, choice inputs) Logic elements - Direct the flow (e.g., Decision, Assignment, Loop) Action elements - Interact with Salesforce or external systems (e.g., Create Record, Send Email, Subflow) Correct Option:
B). # Screen, logic, and actions
Incorrect Options:
A). Not official categories of Flow elements.
C). "Connectors" are how elements are linked, but not a category of elements.
D). Variables and choices are resources, not flow elements.
Reference Extracts from Salesforce Help - Flow Element Reference:
"Flow elements fall into categories such as Screen (UI), Logic (routing), and Actions (system interaction)."
質問 # 70
Which standard feature has a primary purpose in helping with identifying performance bottlenecks?
- A. Raise a case with Salesforce Support
- B. Blacktab run-as access for Processes
- C. Optimizer plug-in for Flows and Processes
- D. Accurate measure of the CPU time consumption of Flows and Processes
- E. Stagger and Throttle plug-ins for Flows
正解：D
質問 # 71
What is true about using External Objects in flows?
- A. External Object records can be read or updated from flow but cannot be created.
- B. External Objects can be referenced only via SOAP API.
- C. External Objects can be referenced in flow, just like any internal objects without any restrictions.
- D. External ID and Display URL fields should not be updated within a flow.
正解：A
質問 # 72
What can an Administrator do from within the flow error email?
- A. View the full name of the run-as user in the email.
- B. Launch a debugger in Flow Builder.
- C. View all errors across all active flows.
- D. Schedule an inspect Query in the originating org.
正解：C
質問 # 73
Universal Containers requested a custom field on the Account to be created to display the number of open Cases related to it. How should an admin meet this requirement?
- A. Use Process Builder to populate the custom field value.
- B. Use a flow to populate the custom field value.
- C. Use Scheduled Apex to populate the custom field value.
- D. Create a roll-up summary field.
正解：D
質問 # 74
Which three things should an Administrator consider when drafting a list of test cases prior to testing a flow?
- A. How long should the flow take to execute.
- B. How many users will be accessing the flow.
- C. How formulas should resolve.
- D. When the tester expects actions to occur.
- E. When the tester expects actions to not occur.
正解：C、D、E
質問 # 75
Which process must be automated using Flow Builder?
- A. Whenever outbound messages are involved.
- B. Whenever posting to Chatter is involved.
- C. Whenever deletion of records is involved.
- D. Whenever time-based actions are involved.
正解：C
質問 # 76
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