CRT-101試験問題集を提供していますSalesforce問題
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質問 # 138
The marketing team wants a new picklist value added to the Campaign Member Status field for the upsell promotional campaign.
Which two solutions should the administrator use to modify the picklist field values?
Choose 2 answers
- A. Add the Campaign Member Statuses related list to the Page Layout.
- B. Mass modify the Campaign Member Statuses related list.
- C. Modify the picklist value on the Campaign Member Statuses related list
- D. Edit the picklist values for the Campaign Status in object Manager.
正解：A、D
質問 # 139
The administrator for Cloud Kicks has created a screen flow to help service reps ask the same set
of questions when customers call in with issues. This screen should be visible from cases.
How should the screen flow be distributed?
- A. Home page
- B. Page Layout
- C. Component Filter
- D. Lightning page
正解：D
質問 # 140
Ursa Major Solar offers amazing experiences for all of it employees. The Employee engagement committee wants to post updates while restricting other employees from posting.
What should the administrator create to meet this request?
- A. Chatter Stream.
- B. Chatter Recommendations.
- C. Chatter Broadcast Group
- D. Chatter Unlisted Group
正解：C
質問 # 141
There are no exceptions to the role heirarchy based sharing?
- A. True
- B. False
正解：B
解説：
Contact sharing rules do not apply to private contacts. Notes and attachments marked as private via the Private checkbox are accessible only to the owner and administrators. n option on your organization- wide default allows you to ignore the hierarchies when determining access to data. Events marked as private via the Private checkbox are accessible only by the event owner. Managers in the role hierarchy cannot view or edit their subordinate's records if they do not have the "Read" or "Edit" user permissions for the type of record.
Object permissions are set on a user's profile.
質問 # 142
How many Custom Summary Formula Fields are allowed on a single Report?
- A. 0
- B. 1
- C. 2
- D. 3
- E. No limit
正解：C
質問 # 143
When transferring an account from one user to another, which of the following options are selectable? (Select all that apply)
- A. Transfer open activities
- B. Transfer closed cases
- C. Transfer closed activities
- D. Transfer closed opportunities
正解：B、D
質問 # 144
Northern Trail Outfitters uses a custom object Invoice to collect customer payment
information from an external billing system. The Billing System field needs to be filled on every
Invoice record.
How should an administrator ensure this requirement?
- A. Create a Process Builder to set the field.
- B. Make the field universally required.
- C. Define an approval process for the child.
- D. Require the field on the record type.
正解：A
質問 # 145
Which fields cannot be followed in Chatter?
正解：
解説：
Auto-number,
formula, and roll-up
summary fields
Encrypted and read-only system fields
The Expected Revenue field on opportunities
質問 # 146
When creating a Many-to-Many relationship you will need to use a
- A. Junction Object
- B. Workflow Field update
- C. Sharing Rules
- D. Lookup Field
正解：A
質問 # 147
Chatter is not available for Mobile Users?
- A. True
- B. False
正解：B
解説：
You can enable Salesforce Chatter for Salesforce Mobile users by including the News Feed object in your mobile configurations' data sets.
質問 # 148
What happens when a user is already logged in when restricted hours start?
正解：
解説：
The system
immediately ends the
user's session.
質問 # 149
Time-Dependent Workflow - Maximum Triggers Allowed Per Rule:
- A. Maximum of 20 time triggers per rule
- B. Maximum of 50 time triggers per rule
- C. Maximum of 10 time triggers per rule
正解：C
質問 # 150
With Spring '11, a new version of Chatter Desktop is available with performance optimizations and enhancements that let you:
- A. Post to a group or user\'s feed
- B. Select the To: Me tab to see posts directed to you
- C. Subscribe to a user
- D. Subscribe to a user feed post
- E. Click groups and users to view their feeds
- F. Click files to preview them
正解：A、B、E、F
質問 # 151
The Director of Sales wants a report that shows the Opportunity pipeline for the current and next fiscal quarters. This report should be grouped by Sales Rep and Opportunity Stage. Which report format would you use to create this custom report?
- A. The Tabular Report
- B. The Summary Report
- C. Matrix Report.
正解：B
質問 # 152
Ursa Major classifies its accounts as Silver, Gold, or Platinum Level. When a new case is created for a Silver or Gold partner, it should to the Regular Support Queue. When an account is Platinum Level, it should automatically go to the Priority Support Queue.
What should the administrator use to achieve this?
- A. Case Rules
- B. Escalation Rules
- C. Workflow Rules
- D. Assignment Rules
正解：D
質問 # 153
Which of the following is inline editing not supported?
- A. System Fields
- B. Related Lists
- C. Contact Phone Number
- D. Read-Only Fields
- E. List View
- F. Case Stage
正解：A、B、D
質問 # 154
Cloud Kicks want to have consistency when communication with customers on cases. The
company has requested messages to be sent in an email channel with categories to help search for the
proper message.
which Solution Should be administrator suggest to meet this requirement?
- A. Prebuilt Email Templates.
- B. Prebuilt Quick Texts
- C. Prebuilt Flow Templates.
- D. Prebuilt Auto-Responses.
正解：D
質問 # 155
In List View Enhancements, users can export list results to CSV file
- A. True
- B. False
正解：B
質問 # 156
Which of the following records can not be mass transferred?
- A. Open Activities
- B. Open Cases
- C. Closed Cases
- D. Closed Activities
正解：D
質問 # 157
What are Public Groups?
正解：
解説：
Sharing
between Users, other
Public Groups, Roles
and Roles/Subordinates
質問 # 158
Cloud Kicks has a Customer success agent going on leave and needs to change ownership on multiple
cases.
Which two users are able to fulfill this request?
Choose 2 answers
- A. A user with manager role above the agent.
- B. A user with Read Permission on account.
- C. A user with the System Administrator profile.
- D. A user with the Manage Cases Permission
正解：C、D
質問 # 159
What are the Start of Day and End of Day fields used for on the User Object?
- A. Used to define the times that display in the user's calendar
- B. Sets an Out-Of-Office Message
- C. Restricts log in access to those times
正解：A
質問 # 160
The Administrator at Cloud Kicks need to automatically route support cases, regardless of how they are created, to a queue based on case priority.
What tool should the administrator use?
- A. Web-to-case
- B. Email-to-Case
- C. Auto-Response Rules
- D. Assignment Rules
正解：D
質問 # 161
Deleting a lead from a campaign does not delete the lead itself, but it is no longer a campaign member.
- A. False
- B. True
正解：B
質問 # 162
Sales and Customer Care at Ursa Major Solar need to see different fields on the Case related list from the Account record. Sales users want to see Case created date and status while Customer Care would like to see owner, status, and contact.
What should the administrator use to achieve this?
- A. Related Lookup Filters
- B. Compact Layout Editor
- C. Page Layout editor
- D. Search Layout Editor
正解：B
質問 # 163
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