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質問 14
In order to assess the capability gaps of an organization, you'll need all of the following inputs except for which one?
- A. Business need
- B. Solution scope
- C. Solution performance assessment
- D. Enterprise architecture
正解: B
解説:
Explanation
The solution scope is not an input of this process. The solution scope actually uses the output of the assess capability gaps process as one of its inputs.
Answer D is incorrect. The business need does serve as one of the three inputs of the assess capability gaps
process.
Answer B is incorrect. The enterprise architecture does serve as one of the three inputs of the assess capability
gaps process.
Answer A is incorrect. Solution performance assessment does serve as one of the three inputs of the assess
capability gaps process.
質問 15
A new regulation is introduced that the project must comply with to remain competitive and industry compliant. Management wants to understand the effect of this new requirement on the project. What will the business analyst (BA) use to evaluate the change?
- A. Traceability
- B. Impact Analysis
- C. Domain Knowledge
- D. Process Modelling
正解: B
解説:
Impact analysis: An assessment of the effects a proposed change will have on a stakeholder or stakeholder group, project, or system.
質問 16
You are the business analyst for your organization and you're preparing the solution for your organization's review and implementation. Some of the requirements of the solution, however, must be inspected by compliance officers before the project and implementation can move forward. The requirements of the inspection can be best described as what?
- A. Bottleneck
- B. Cost-negativity
- C. Constraint
- D. Requirements
正解: C
質問 17
Linda works as a project manager for an IT project. She is getting new developers for completing her project. Which of the following processes is she involved in?
- A. Manage Project Team
- B. Develop Project Team
- C. Acquire Project Team
- D. Human Resource Planning
正解: C
解説:
Explanation/Reference:
Obtaining the human resources needed to complete the project comes under the Acquire Project Team process, which is a part of Project Human Resource Management Knowledge Area. Project Human Resource Management is one of the nine Knowledge Area groups. It includes the processes that organize and manage the project team. The project team is comprised of the people who have assigned roles and responsibilities for completing the project. Project Human Resource Management is a group of the following processes required to make the most effective use of the people involved with the project.
Develop Human Resource Plan
Acquire Project Team
Develop Project Team
Manage Project Team
The project management team is a subset of the project team and is responsible for project management activities such as planning, controlling, and closing. This group can be called the core, executive, or leadership team. These processes interact with each other and with the processes in the other Knowledge Areas as well.
質問 18
A facilities management company has an ambitious growth plan of doubling the revenue of their office waste recycling service over the next 12 months. The business analyst (BA) plans to define the objectives and align them with the enterprise's vision, mission and goals. What element of 'SMART' goals would this objective refer to?
- A. Relevant
- B. Achievable
- C. Measureable
- D. Specialized
正解: A
解説:
There is a well-known test for assessing objectives in terms of how well they have been defined, called SMART. The SMART test works as follows:
Specific: Is your objective specific; does it describe a specific outcome or result? Measurable: Is the outcome or result measurable?
Achievable: Is this objective feasible or achievable?
Relevant: Is this objective aligned and relevant to the organization's vision and goals? Time-bound: What is the timeframe for this objective to be achieved?
質問 19
There are three inputs to the business analysis planning approach process. Which one of the following is not one of the three inputs?
- A. Business need
- B. Organizational process assets
- C. Risk and rewards analysis
- D. Expert judgment
正解: C
質問 20
During a lessons learned session, stakeholders had a heated discussion on the performance measures being employed and why they are necessary. The business analyst (BA) explained that performance measures are required to:
- A. evaluate whether the required return on investment is met.
- B. gather insights into the value provided by a solution.
- C. verify that organizational resources were spent wisely.
- D. decide if similar projects should be taken up again.
正解: B
解説:
Process performance measures are parameters that are used to identify process improvement opportunities. Process performance measures are defined and deployed to ensure that processes are aligned to the business needs and strategic objectives of the organization. Process performance measures can address many aspects of a process including quality, time, cost, agility, efficiency, effectiveness, responsiveness, adaptability, flexibility, customer satisfaction, velocity, variability, visibility, variety, rework, and volume. Many of the process performance measures seek to measure the effectiveness and efficiency of the process as well as the degree to which the process goals are achieved.
質問 21
As a business analyst, you should work to identify opportunities to improve the operations of your organization. Which one of the following improvement opportunities aims to improve the experience of the customer?
- A. Automate or simplify the work people perform.
- B. Improve the purchasing process.
- C. Increase consistency of behavior.
- D. Eliminate redundancy.
正解: C
解説:
Explanation/Reference:
When customers experience the same process, such as checkout in different ways, it's frustrating. This improvement opportunity aims to create consistency in all behaviors to improve the customer experience.
B is incorrect. Automating or simplifying the work people perform helps streamline costs and
improve quality by doing the work in the same way each time the work is performed.
A is incorrect. Eliminating redundancy considers that stakeholders may have common needs that
can be met with a single solution, reducing the cost of implementation.
D is incorrect. While this choice is tempting, it's not an actual improvement opportunity for the
business analyst to consider.
質問 22
Which of the following describes the organizational policies, procedures, forms, and methodologies the business analyst is to follow?
- A. Business need
- B. Organizational process asset
- C. Matrix structure
- D. Enterprise architecture
正解: B
解説:
Explanation
Organizational process assets describe the organizational policies, procedures, forms, and methodologies the business analyst is to follow.
Answer C is incorrect. The business need describes business requirements, solution scope, and solution
requirements.
Answer B is incorrect. The enterprise architecture describes the relationship among the organizational units
and how the organizational units act with one another.
Answer D is incorrect. A matrix structure is not one of the three inputs to the business analysis process.
質問 23
Which basis for prioritization allows the project team to work initially with lower-risk requirements first?
- A. Positive risk ranking
- B. Implementation difficulty
- C. Relationship to other requirements
- D. Quantitative ranking
正解: B
解説:
Explanation
This approach prioritizes requirements that are easiest to implement first. This allows the project team to work with the lowest risk requirements first to gain familiarity with the requirements. This is especially useful with a new technology or materials where a learning curve is involved.
Answer A is incorrect. There is not a prioritization basis for quantitative ranking.
Answer B is incorrect. There is not a prioritization basis called positive risk ranking.
Answer C is incorrect. The basis of relationship to other requirements is useful for requirements that need to
be implemented so that other requirements, which are dependent on the initial requirements, can be implemented.
質問 24
What condition of the requirements must be fulfilled in order to use the matrix documentation approach to specify and model requirements?
- A. The requirements must have opposing values.
- B. The requirements must have rated goals, such as time, cost, and quality.
- C. The requirements must have the uniform structure.
- D. The requirements must have common characteristics.
正解: C
解説:
Explanation
In order to use the matrix documentation approach to model requirements, the identified requirements must have the uniform structure of their characteristics and identification.
Answer A is incorrect. The requirements do no need to have opposing values to use the matrix documentation
approach.
Answer B is incorrect. While this choice is tempting, the best answer is the uniform structure.
Answer D is incorrect. This isn't a valid answer, as requirements don't need rated goals.
質問 25
Henry is the business analyst for the UUH Organization. Currently Henry is working on several work products as part of the requirements development process. He may need to share these work products with the stakeholders. Which of the following is not an example of a work product?
- A. Presentation slides
- B. Meeting agendas and minutes
- C. Interview Questions and notes
- D. Requirements documentation
正解: D
質問 26
You are the business analyst for your organization. Management has asked that you create a method to store the project requirements including those under development, under review, and the requirements which have been approved. What is management asking you to create?
- A. A requirements register
- B. A repository
- C. A change management system
- D. A project scope statement
正解: B
質問 27
High quality requirements have certain characteristics which distinguish them from low-quality requirements. Which characteristic of requirements demands that all requirements in a set or model support its overall purpose and scope?
- A. Consistent
- B. Complete
- C. Cohesive
- D. Correct
正解: C
質問 28
As a business analyst, you should be able to identify the characteristics of each business analysis task and domain area. Which one of the following statements best describes the characteristics of the business analysis knowledge area of requirements analysis?
- A. It is the act of eliciting business, stakeholder, solution, or transition requirements.
- B. It describes the tasks and techniques used by a business analyst to analyze stated requirements in order to define the required capabilities of a potential solution that will fulfill stakeholder needs.
- C. It describes the activities and considerations for managing and expressing requirements to a broad and diverse audience.
- D. It describes the business analysis activities necessary to identify a business need, problem, or opportunity, define the nature of a solution that meets that need, and justify the investment necessary to deliver that solution.
正解: B
解説:
Explanation
This is the only statement that correctly defines the business analysis knowledge area of requirements analysis.
Answer B is incorrect. This statement describes the enterprise analysis knowledge area.
Answer A is incorrect. This statement is the definition of the requirements management and communication
domain.
Answer D is incorrect. This statement describes the process for the elicitation of requirements in an
organization.
質問 29
Which stakeholder in the solution assessment task will provide information on technical constraints that could limit the solutions that may be implemented?
- A. Project manager
- B. Suppliers
- C. Operational support
- D. Sponsor
正解: C
解説:
Explanation/Reference:
Operational support can provide information on technical constraints that may limit the solutions that can be implemented.
B is incorrect. Suppliers provide information on the functionality associated with a particular
solution option.
C is incorrect. The sponsor approves the expenditure of resources to purchase or develop a
solution and approve the final recommendation.
A is incorrect. The project manager plans and manages the selection process of the solution.
質問 30
What can be considered the only input to the task of defining assumptions and constraints?
- A. Prioritized requirements
- B. Business case
- C. Stakeholder concern
- D. Requirements
正解: C
質問 31
When a business analyst completes the task of organizing requirements, he is completing two key objectives. What are the two objectives?
- A. The business analyst should strive to find logic in the organizational structure and to establish a prioritization approach on key elements.
- B. The business analyst should aim to understand which models are appropriate for the business domain and solution scope and to identify model interrelationships and dependencies.
- C. The business analyst should categorize the requirements first by functional or non-functional decomposition and then structure the categories by identified prioritization elements.
- D. The business analyst should work with stakeholders to organize defined categories and then to structure each category by a key performance indicator.
正解: B
解説:
Explanation/Reference:
The two key objectives when organizing requirements are to understand which models are appropriate for the business domain and solution scope and to identify model interrelationships and dependencies.
B is incorrect. This is not a valid statement about the task of organizing requirements.
D is incorrect. Each requirement will have a key performance indicator, but it's not an element for
organizing requirements.
A is incorrect. There is not a structural or organizational reason to sort requirements by functional
or non-functional decomposition.
質問 32
When a business analyst wants to present requirements for review, she must consider the requirements, audience, and what other factor to determine the level of formality in the presentation?
- A. Organizational process assets
- B. Standards
- C. Regulations
- D. Governance
正解: A
解説:
Explanation/Reference:
The best answer is organizational process assets. These include the organization's preference for presenting requirements, forms, processes, and internal requirements.
D is incorrect. Regulations don't represent the best answer for this question.
A is incorrect. Standards are guidelines and don't represent the best answer for this question.
C is incorrect. While governance is tempting, the best answer is organizational process assets, as
it represents the rules and policies of the organization.
質問 33
Business needs do not always originate from the business analyst or from business owners. There are several stakeholders which may identify or contribute to the identification of a business need. Which one of the following stakeholders are most likely to have the most direct awareness of problems that could lead to a business need?
- A. Business analysts
- B. Functional managers
- C. End users
- D. Project managers
正解: C
解説:
Explanation
End users of a system are the stakeholders that are to have the most direct awareness of problems. The end users typically represent the largest group of stakeholders and are closest to the applications, services, and facilities where business needs may be represented.
Answer C is incorrect. Project managers may be aware of business needs, but they aren't the most likely
stakeholders.
Answer D is incorrect. Functional managers oversee end users and other resources, but may not be the
stakeholders closest to the need.
Answer B is incorrect. Business analysts can help identify and clarify the need, but this isn't the best choice
for the question.
質問 34
You are the business analyst for your organization and you are working with Bill on creating a model. Bill is a little confused about all the different things a model can do for the stakeholders. You explain to Bill that a model can do all of the following except for which one?
- A. Show business logic
- B. Define the risk and reward for the requirements
- C. Define boundaries for business domains
- D. Categorize and create hierarchies of items
正解: B
質問 35
As a business analyst, you should be able to identify the characteristics of each business analysis task and domain are a. Which one of the following statements best describes the characteristics of the business analysis knowledge area of requirements analysis?
- A. It is the act of eliciting business, stakeholder, solution, or transition requirements.
- B. It describes the tasks and techniques used by a business analyst to analyze stated requirements in order to define the required capabilities of a potential solution that will fulfill stakeholder needs.
- C. It describes the activities and considerations for managing and expressing requirements to a broad and diverse audience.
- D. It describes the business analysis activities necessary to identify a business need, problem, or opportunity, define the nature of a solution that meets that need, and justify the investment necessary to deliver that solution.
正解: B
質問 36
All of the following are documented approaches to business analysis work except for which one?
- A. Deming's Quality Circle
- B. Lean
- C. Six Sigma
- D. Waterfall approach
正解: A
質問 37
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