究極のガイド準備問題CESPには正確なPDF解答[2024年08月08日]
合格できるAPSEの試験問題集
質問 # 31
An individual you serve has heard repeated myths about losing Supplemental Security Income (SSI) due to earned wages. Which of the following is the BEST way to dispel these myths?
- A. Suggest that if the Social Security Administration claims that the individual no longer has a disability, he can appeal the decision.
- B. Suggest that the individual call the Social Security Administration to get more information.
- C. Suggest that the Social Security Administration may never know that the individual is working.
- D. Provide informational literature on disability benefits and work incentives and offer to refer the individual to have a benefits analysis.
正解：D
解説：
According to the CESP Candidate Handbook1, one of the core competencies of Domain 1 (Application of Core Values and Principles to Practice) is to "provide information and support to individuals and theirfamilies regarding the impact of employment on benefits". This involves educating the individual and their family about the various work incentives and programs that can help them retain some or all of their disability benefits while working, such as the earned income exclusion, the student earned income exclusion, the Plan to Achieve Self-Support, the Ticket to Work program, and others. Providing informational literature on disability benefits and work incentives and offering to refer the individual to have a benefits analysis is the best way to dispel the myths about losing SSI due to earned wages, as it will help the individual understand their rights and options, and make informed decisions about their employment goals. Suggesting that the individual can appeal the decision of the Social Security Administration, call them for more information, or hide their work activity are not effective or ethical ways to address the individual's concerns, as they do not provide accurate or comprehensive information, and may create more confusion or fear for the individual. References: 1: CESP Candidate Handbook, page 4.
質問 # 32
You are working with a 29-year-old man with a spinal cord injury who was hired as a computer programmer for an insurance company. After a week on the job, he reports having difficulty with his keyboard arrangement and not working as fast as he thinks he could. What is the LAST strategy to use in helping him?
- A. Request a technology and ergonomic assessment from his vocational rehabilitation counselor.
- B. Test his typing skills and speed using his computer programs.
- C. Talk to the employer about his performance to see how the employer thinks he is progressing.
- D. Find a new job for him.
正解：D
解説：
The last strategy to use in helping him is to find a new job for him. This option implies that the individual is not capable of performing the job he was hired for, and that there are no possible solutions to improve his situation. This option goes against the core values and principles of employment support, such as individualization, inclusion, empowerment, and self-determination1. Finding a new job for him would also disregard his preferences, goals, and skills, as well as the employer's needs and expectations.
The other options are more appropriate because they involve exploring ways to enhance the individual's performance and satisfaction at his current job. Option B is a good strategy because it can help identify the best assistive technology and ergonomic adjustments that can suit the individual's needs and abilities2. Option C is also a good strategy because it can help measure the individual's productivity and efficiency, as well as provide feedback and training to improve his typing skills3. Option D is another good strategy because it can help establish a positive and collaborative relationship with the employer, as well as understand the employer's perspective and standards for the job4. References:
1: APSE, Application of Core Values and Principles to Practice
2: Job Accommodation Network, Accommodation and Compliance: Spinal Cord Injuries
3: CareerOneStop, Computer Programmers: Skills and Abilities
4: APSE, Workplace and Related Supports
質問 # 33
When negotiating a possible job for a client, which of the following would be the MOST useful?
- A. Promise to have a support staff with the person as long as the employer wants.
- B. Show all the tax breaks that the business would get from hiring the job seeker.
- C. Explain why hiring a person with a disability is the right thing to do.
- D. Present the job seeker in a manner that establishes the value they would bring to the organization.
正解：D
質問 # 34
You are serving a 25-year-old woman who is interested in working with animals. She thinks she wants to become a veterinary technician but does not know much about the position. What is the BEST way to help her?
- A. Refer her to another agency because her goals are not appropriate.
- B. Assist her to enroll in a veterinary technician program.
- C. Search the Internet to gather material regarding what a veterinary technician does.
- D. Schedule an informational interview with a veterinary technician to learn more about the job duties.
正解：D
質問 # 35
When providing job support, the MOST intrusive type of support is:
- A. pictures or checklists
- B. direct verbal prompting
- C. gesturing
- D. indirect verbal prompting
正解：B
質問 # 36
When contacting with employers to begin job development, it is BEST to:
- A. ask for the best time for the employer to meet with you
- B. have as little contact as possible
- C. call the employer and describe your services
- D. conduct a cold call or appear unannounced
正解：A
質問 # 37
You are working with a team to develop a new brochure for your employment services and have a choice of photos of a woman with disabilities from which to include. Of the following photo settings, which would be LEAST effective to use in promoting employment services to employers?
- A. Working in a corporate office
- B. Chatting with her roommates in her group home
- C. Standing with an attractive, alert expression on her face
- D. Having lunch with co-workers in a company cafeteria
正解：B
解説：
The least effective photo setting to use in promoting employment services to employers is chatting with her roommates in her group home. This option does not demonstrate the woman's skills, abilities, or contributions to the workforce. It also reinforces the stereotype that people with disabilities are dependent, isolated, or segregated from the community. This option does not align with the core values and principles of employment support, such as inclusion, empowerment, and dignity.
The other options are more effective than option B, for the following reasons:
Option A: Having lunch with co-workers in a company cafeteria shows that the woman is integrated, accepted, and valued by her peers. It also suggests that she has good social skills, communication skills, and teamwork skills. This option supports the core values and principles of employment support, such as inclusion, natural supports, and respect.
Option C: Standing with an attractive, alert expression on her face shows that the woman is confident, professional, and enthusiastic. It also creates a positive impression of her personality, attitude, and appearance. This option supports the core values and principles of employment support, such as empowerment, self-determination, and dignity.
Option D: Working in a corporate office shows that the woman is capable, productive, and qualified. It also indicates that she has relevant skills, knowledge, and experience for the job. This option supports the core values and principles of employment support, such as individualization, career development, and quality outcomes.
References:
APSE CESP Practice Exam
APSE CESP Exam Content Outline
APSE CESP Study Guide
質問 # 38
During an informational interview with a local business, it is important to:
- A. try to convince the business owner on the benefits of employing a person with a disability
- B. learn as much as you can about that business
- C. disclose that you are working with a job-seeker who has a disability
正解：B
解説：
D ask the business owner to schedule an interview with a job-seeker
質問 # 39
The BEST time to start transition planning is:
- A. during the second semester of the student's last year of high school
- B. after the student graduates from high school
- C. as early as possible (prior to high school)
- D. when the student has chosen a vocation
正解：C
解説：
Transition planning is a process to help students with disabilities and their families think about their life after high school and prepare for it12. The purpose is to help students develop the skills and connections they need to achieve their post-secondary goals, such as education, employment, and independent living34. Transition planning should start as early as possible, preferably before the student enters high school, to allow enough time for the student to explore their interests, strengths, and needs, and to identify and access the appropriate services and supports56. Starting transition planningtoo late may limit the student's options and opportunities for a successful transition to adulthood6. References:
Wisconsin Department of Public Instruction
Understood
Disability Rights Ohio
Guide to Transition Planning for Students with Disabilities
Edutopia
Transition Planning for Students with Disabilities
質問 # 40
Which of the following statements is NOT consistent with the core values of customized employment?
- A. The individual can earn sub-minimum wages if this is part of the negotiated job description process.
- B. The individual is the primary source of information and decides the direction to explore the job market.
- C. The individual has a personalized job description and/or employer expectations that were created during the negotiation process.
- D. The individual is hired and paid directly by the employer.
正解：A
質問 # 41
Which of the following is NOT an example of a reasonable accommodation?
- A. A wheelchair ramp
- B. An application in larger print
- C. Orientation training for new employees
- D. A headset to enable hands-free access to the phone system
正解：C
質問 # 42
You are working with a 41 -year-old male with a cognitive disability who is employed in a warehouse. One of his tasks involves moving product from one part of the warehouse to another. The warehouse is busy, and his supervisor prefers that he and other employees use a specific path to complete this task. Which of the following would be the BEST visual aid considering universal design principles?
- A. Arrows indicating turns that are taped to the floor
- B. A map on client's phone
- C. A printed map in the breakroom
- D. Written instructions at the main workstation
正解：A
解説：
According to the universal design principles12, a good visual aid should be equitable, flexible, simple, intuitive, perceptible, and tolerant for error. Among the four options, only B meets these criteria. A map on the client's phone (A) may not be accessible or convenient for all users, especially if they have vision or dexterity impairments, or if they do not have a phone. A printed map in the breakroom may not be easily visible or available for reference when needed. Written instructions at the main workstation (D) may not be understandable or legible for users with low literacy or language skills. Arrows indicating turns that are taped to the floor (B) are a simple and intuitive way to guide the user along the preferred path, regardless of their abilities or preferences. They are also perceptible in different lighting and noise conditions, and they minimize the risk of errors or accidents. References: 1: The 7 Principles - Centre for Excellence in Universal Design 2:
Universal Design Principles | RL Mace Universal Design Institute -
質問 # 43
You are assisting a young man who has cerebral palsy and a mild cognitive disability. Based on his community work experiences at an office where he assembled binders and did data entry, you learn that he will need a customized position that ism tailored to his abilities. Which of the following statements would be LEAST appropriate in negotiating a position with a potential employer?
- A. "Do you have basic office work such as copying, assembling binders, or data entry where your current employees are having difficulty keeping up the production?"
- B. "Do you have data entry tasks at your business that you are paying workers overtime to complete?"
- C. "I represent a recent high school graduate who has work experience in an office setting doing data entry.
Can I schedule a time to discuss possible job openings in your business?" - D. "I represent a young man with cerebral palsy who is an excellent worker and has experience with data entry. Would you be interested in creating a position for him in your company?"
正解：D
解説：
The least appropriate statement to use in negotiating a position with a potential employer is option A. This statement does not follow the core values and principles of employment support, such as individualization, empowerment, and dignity. It focuses on the job-seeker's disability rather than his abilities, and it suggests that the employer should create a position for him out of charity or pity, rather than based on his skills and the employer's needs. This statement can also create a negative impression of the job-seeker as someone who needs special treatment or accommodation, rather than someone who can add value to the company.
The other statements are more appropriate than option A, for the following reasons:
Option B: This statement follows the core values and principles of employment support, such as individualization, career development, and quality outcomes. It identifies the job-seeker's skills and the employer's needs, and it proposes a mutually beneficial solution that can increase the productivity and efficiency of the business. It also implies that the job-seeker can perform the basic office work without requiring significant modifications or supports.
Option C: This statement follows the core values and principles of employment support, such as individualization, empowerment, and respect. It highlights the job-seeker's work experience and education, and it expresses interest in exploring possible job opportunities in the business. It also shows professionalism and courtesy by asking for a scheduled time to discuss the matter, rather than imposing or demanding a meeting.
Option D: This statement follows the core values and principles of employment support, such as individualization, career development, and quality outcomes. It identifies the job-seeker's skills and the employer's needs, and it offers a cost-effective solution that can reduce the overtime expenses and workload of the current workers. It also indicates that the job-seeker can perform the data entry tasks without requiring significant modifications or supports.
References:
APSE CESP Practice Exam
APSE CESP Exam Content Outline
APSE CESP Study Guide
質問 # 44
You are providing follow-along services for a 19-year-old female who is working at a hotel cleaning rooms.
She is Hispanic, English is her second language, and she has autism. Although she has been doing this job for several months, the manager indicates that she is having difficulty displaying toiletries. These products appear identical except for their names. The manager reports that many guests have complained about their room missing specific toiletry items. What FIRST step should you take in helping this worker improve her job performance?
- A. Talk with the individual to determine if the job is a good match and if she needs to look for another job.
- B. Ask the manager for an accommodation by substituting another job duty for the one that she is having difficulty completing.
- C. Ask a bilingual Hispanic co-worker what cues she uses to distinguish the toiletries.
- D. Ask the manager if the worker can be paired with a co-worker to be her natural support for completing her daily job duties.
正解：C
解説：
The first step that you should take in helping this worker improve her job performance is to ask a bilingual Hispanic co-worker what cues she uses to distinguish the toiletries. This option follows the core values and principles of employment support, such as individualization, natural supports, and respect. It recognizes the worker's cultural and linguistic background, and it seeks to find a solution that is based on her strengths and preferences. It also utilizes the existing resources and relationships in the workplace, and it promotes the worker's independence and inclusion.
The other options are not as good as option A, for the following reasons:
Option B: Asking the manager for an accommodation by substituting another job duty for the one that she is having difficulty completing is not a bad option, but it is not the first step that you should take.
This option may imply that the worker is not capable of performing the original job duty, and that she needs a special favor or exception from the employer. This option may also limit the worker's career development and satisfaction, as it may not match her interests or goals. Therefore, this option should be considered only after exploring other possible solutions, such as option A.
Option C: Asking the manager if the worker can be paired with a co-worker to be her natural support for completing her daily job duties is also not a bad option, but it is not the first step that you should take.
This option may depend on the availability and willingness of the co-worker, and it may create a dependency or a burden for the co-worker. This option may also reduce the worker's autonomy and confidence, as it may suggest that she cannot do the job on her own. Therefore, this option should be considered only after exploring other possible solutions, such as option A.
Option D: Talking with the individual to determine if the job is a good match and if she needs to look for another job is not a good option, as it does not follow the core values and principles of employment support, such as empowerment, career development, and quality outcomes. This option may discourage the worker and undermine her achievements and potential. It may also create a negative impression of the worker to the employer, and it may jeopardize the worker's employment status and income.
Therefore, this option should be avoided unless there is no other way to resolve the issue.
References:
APSE CESP Practice Exam
APSE CESP Exam Content Outline
APSE CESP Study Guide
The best approach would be to arrange for another benefits analysis to inform the individual how the raise will affect his benefits.
A benefits analysis is a service that provides information on how work and earnings may impact the eligibility and amount of SSDI and other public benefits, such as Medicare, Medicaid, food stamps, or housing assistance.
A benefits analysis can also explain the various work incentives and programs that are available to help SSDI recipients transition to work without losing essentialbenefits and supports.
For example, SSDI recipients may qualify for a trial work period, an extended period of eligibility, an expedited reinstatement, or an impairment-related work expense deduction12.
A benefits analysis can help the individual and the employment support professional plan for future goals and needs, such as saving for education, training, or assistive technology.
The other options are not appropriate for the employment support professional to do because:
A. Asking the employer not to give him the raise may be seen as disrespectful or discouraging to the individual's work performance and career advancement.
It may also create conflict or mistrust between the individual and the employer or the employment support professional.
The individual has the right to accept or decline the raise based on his or her own preferences and informed choices.
B. Doing nothing, because the Social Security office will learn about the raise when he files his taxes, may be risky or irresponsible for the individual and the employment support professional.
The individual is required to report any changes in his or her work and earnings to the Social Security office as soon as possible, as they may affect his or her SSDI eligibility and amount.
Failing to report changes in a timely manner may result in overpayments, underpayments, penalties, or termination of benefits34.
D. Reminding the individual to inform the Social Security office about the raise may be helpful, but not sufficient, to address the individual's concerns and questions about how the raise will affect his or her benefits.
The individual may need more detailed and specific information on how the raise will affect his or her current and future benefits and supports, and what work incentives and programs he or she may be eligible for or need to apply for.
The employment support professional should also follow up with the individual and the Social Security office to ensure that the information is reported and processed correctly.
References:
Working While Disabled: How We Can Help
The Rules for Working While Receiving Social Security Disability
Income Limits for SSDI Benefits
Working Part-Time While Getting Disability Benefits
質問 # 45
The BEST way to determine the supports an individual needs on the job is to:
- A. meet with the employer to discuss it
- B. read prior assessment reports on the individual
- C. observe the individual then make your own determination
- D. ask the individual
正解：D
解説：
According to the CESP handbook, one of the core competencies of an employment support professional is to assess the individual's strengths, preferences, interests, and needs for employment1. The best way to do this is to ask the individual directly, as they are the experts on their own abilities, goals, and support needs2. Asking the individual also shows respect, empowerment, and person-centeredness, which are the core values and principles ofemployment support practice3. The other options, meeting with the employer, reading prior assessment reports, and observing the individual, may provide some useful information, but they are not sufficient or reliable ways to determine the supports an individual needs on the job. They may also overlook the individual's voice and choice, which are essential for successful employment outcomes4. References: 1:
CESP Candidate Handbook, page 5 2: EmploymentSupport for People With Disabilities 3: CESP Candidate Handbook, page 4 4: Disability Employment First Planning Tool, page 7
質問 # 46
An employment support professional has been working with an individual with no work experience, no clear interests, and who is unsure about their career goals. How should the employment support professional BEST support the job seeker in job developing?
- A. Explore various careers with the individual.
- B. Find an apprenticeship for the individual.
- C. Place individual in an entry-level job.
- D. Locate an internship for the individual.
正解：A
質問 # 47
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