お手軽に合格させる最新Microsoft MB-240問題集には145問があります [Q20-Q40]

お手軽に合格させる最新Microsoft MB-240問題集には145問があります

最新のMB-240学習ガイド2023年最新の- 提供するのはテストエンジンとPDF

質問 # 20
You are implementing a Microsoft Dynamics 365 Field Service solution for a client. The client is overwhelmed with all the options available in the original site map, but may want to revert back to the original site map in the future.
The client wants one group called "My Work" with work orders, schedule board, accounts, contacts, and assets included. What should you do before saving and publishing the model-driven app?

A. 1. Navigate to the app designer.
2. Select Use existing solution to create the app
3. Remove all groups and areas other than "My Work.
B. 1. Create a new model-driven app.
2. Select Use existing solution to create the app
3. Select the Field Service site map.
C. 1. Create a new model-driven app.
2. Select the site map designer.
3. Add sub-area work orders, schedule board, accounts, contacts, and assets to "My Work."
4. Remove all other groups and areas.
D. 1. Navigate to the app designer.
2. Select the site map designer.
3. Remove all areas other than "My Work."
4. Add work orders, schedule board, accounts, contacts, and assets.

正解：C

質問 # 21
Your company is losing money on some of the work orders they have been completing. They want to implement a pricing policy to stop the losses on work orders.
You have been asked to setup the application, where applicable, to ensure that minimum charges and fees are enforced.
Which two options are available for enforcing the pricing policy? Each correct answer presents a complete solution.

A. Minimum quantity selling option for work order products.
B. Minimum flat fee for work order products.
C. Minimum charge amount for work order services.
D. Minimum charge duration for work order services.

正解：C、D

質問 # 22
Drag and Drop Question
You work for a digital billboard manufacturing company. When manufacturing is completed, the new digital billboards are shipped to a client site for installation. As the dispatcher for your company, you need to identify and schedule the different resources that are required to complete the installation of the digital billboard.
The installation of a billboard is a complicated process and requires a large team of resources all with different skills. These installations occur frequently, so you want to dispatch the resources for installations as efficiently as possible.
You need to configure multi-resource scheduling.
Which three steps should you perform, in sequence, to enable the multi-resource scheduling? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

正解：

解説：

Explanation:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/multi- resource-scheduling-requirement-groups

質問 # 23
A functional consultant needs to configure all new products for use on Work Orders in Field Service.
What are the three categories for products in Field Service? Each correct answer presents part of the solution.

A. Service
B. Miscellaneous
C. Inventory
D. Non Inventory
E. Equipment

正解：A、C、D

質問 # 24
The field service team manager needs you to give a new technician user access to the system.
The technician will use the mobile application to fill out work orders when they are onsite doing filed work to repair factory motors at customer sites. When the dispatcher takes vacation, the new technician user will manage dispatcher functions.
Which two field service security roles will the new technician user need? Each correct answer presents part of the solution.

A. Field Service-Mobile User
B. Field Service-Dispatcher
C. Field Service-App Access and Field Service -Resource
D. Field Service-User

正解：B、C

解説：
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/view-user- accounts-security-roles#field-service-roles

質問 # 25
One of your Microsoft Dynamics 365 customers is an existing user of Microsoft Power Pages for their clients and partners. They want to enable the Field Service feature in the portal to allow their clients to track technicians and book an appointment from the portal.
You need to provide a recommendation about the Field Service customer experience portal. What should you recommend?

A. Select the Partner portal template to deploy the Field Service customer experience portal.
B. Select the Customer Self-service portal template to deploy the Field Service customer experience portal.
C. Deploy the Field Service customer experience package with any portal.
D. Deploy the Field Service customer portal as a standalone experience.

正解：D

質問 # 26
You are a Dynamics 365 Field Service functional consultant who is setting up a new incident type that will contain three service tasks and two products. None of your existing service tasks, services or products will work for this incident type.
Which three steps are required to create this new incident type?

A. Create/save/publish the all necessary service tasks and products.
B. Add all necessary service tasks and products to the incident type.
C. Add any necessary notes for this incident type.
D. Add all necessary services to the incident type.
E. Create and save the incident type.

正解：A、B、E

質問 # 27
Your company has a requirement to use the out-of-the-box Resource types to categorize Active Bookable Resource types. The company wants to ensure easy Dynamics 365 upgrades as needed.
You need to ensure that you only use the appropriate Resource types.
Which types are available for your use? To answer, drag each description on the left to the appropriate column on the right. Each description may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.

正解：

解説：

Explanation

質問 # 28
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You are setting up assets for a customer.
The VP of Field Service wants to have greater visibility to all the serialized components of an asset in a hierarchical view.
Solution: You create an Asset Category and associate it with each component, and use the Location Tree for viewing.
Does this meet the goal?

A. Yes
B. No

正解：B

質問 # 29
Your organization wants to use the new Microsoft Dynamics 365 Field Service mobile app.
You need to ensure this app works for the technicians.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
NOTE: More than one order of answer choices is correct. You will receive credit for any of the correct orders you select.

正解：

解説：

1 - Access the Field Service mobile app and..
2 - Assign Field Service-Resource role for the app...
3 - Assign Field Service-Dispatcher field security...

質問 # 30
You are a Dynamics 365 for Field Service consultant.
One of your Dynamics 365 customers wants to decrease the number of repair appointments by sending fewer technicians onsite.
You need to provide a recommendation of which solution your customer should use to achieve their request.
What should you recommend?

A. Crew Scheduling
B. Azure IoT Hub
C. Dynamics 365 for Field Service
D. Connected Field Service

正解：D

解説：
Section: Configure field service applications

質問 # 31
Drag and Drop Question
You are a Dynamics 365 for Field Service Administrator.
You are setting up a new Incident Type. There are no service tasks or products created that are related to this incident.
Which seven actions should you perform in sequence to add these services? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
NOTE: More than one order of answer choices is correct. You will receive credit for any of the correct orders you select.

正解：

解説：

Explanation:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/configure- incident-types

質問 # 32
You are working with your customer to define their booking timestamps and booking journals. Your customer needs your help to understand the capabilities.
Which two explanations are appropriate? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

A. Timestamp Frequencies are only updated Per Booking Status Change
B. Timesheets are required to be set up in order to properly capture booking timestamps.
C. Overtime is a type of booking journal. The system determines if the working duration is outside normal working hours.
D. Booking timestamps are used to calculate Booking Journals that calculate total travel time and working time for a specific booking.

正解：C、D

質問 # 33
Drag and Drop Question
You are a Dynamics 365 for Field Service Administrator. All Products have the Convert to Customer Asset field set to Yes.
Some users indicate products on a customer asset are not always becoming a customer asset.
Users provide you with three scenarios.
You need to review the scenarios and provide the answers.
What happens to the product for each user scenario? To answer, drag the appropriate solution to satisfy each listed requirements. Each solution may be used once, more than once, or not at all.
You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.

正解：

解説：

Explanation:
If you test all 3 scenarios in Dynamics the above are the correct options. The key thing is if the product is marked as "used" and the work order goes to Open-Completed or any later stage like Closed-Posted, the product is converted to a customer asset.

質問 # 34
You are implementing a Microsoft Dynamics 365 Field Service solution for a client The client needs to be able to view the Parent Asset and Master Asset when the Primary Incident Customer Asset is associated to a work order. The asset data should not be stored directly on the work order. It should only be visible when the Customer Asset is selected.
Solution:
1. Create the Parent Asset and Master Asset on the work order.
2. Use Microsoft Power Automate to populate fields when the Customer Asset contains data.
Does this meet the goal?

A. Yes
B. No

正解：B

質問 # 35
Which three pieces of information are available on a Product Inventory record? Each correct answer presents part of the solution.

A. Inventory Status
B. Quantity Allocated
C. Quantity on Order
D. Reorder Point
E. Quantity Sold

正解：A、B、D

解説：
https://community.dynamics.com/crm/b/crmandunifiedservicedesk/archive/2016/09/01/field- service-purchasing-and-inventory

質問 # 36
You need to create a purchase order for a tape dispenser machine.
You have:
1. created a purchase order,
2. added tape dispensers as products, and
3. submitted the purchase order.
You need to complete the order and receive the tape dispenser.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.

正解：

解説：

1 - Purchase Order Approved.
2 - Create Purchase Order Receipt
3 - Add Purchase Order Receipt Products
4 - Create Purchase Order Bill
5 - Add Purchase Order Bill Products.

質問 # 37
Drag and Drop Question
You are a field service administrator for your company.
You review the Field Service administrator guide to understand how the status fields can support your company's business processes.
Which unique entity system status value matches with its Entity Type? To answer, drag the appropriate unique entity system status values to the appropriate Entity Type. Each unique entity system status value may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.

正解：

解説：

Explanation:
Purchase order system statusses:
- Draft
- Submitted
- Products received
- Billed
- Canceled
Agreement system statusses:
- Estimate
- Active
- Expired
- Canceled
Booking system statusses:
- Scheduled
- Traveling
- In progress
- On break
- Completed
- Canceled

質問 # 38
You are a Dynamics 365 for Field Service Administrator. You are working with your company's scheduling team on requirements for a new schedule board view.
The team needs a schedule board view where they only see work orders with a priority of Critical.
Which three steps should you perform, in sequence, to meet their need? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

正解：

解説：

Explanation

質問 # 39
A dispatcher in Indianapolis. Indiana receives an emergency service call on July 4 and assigns the booking to a third-party contractor, attaching the emergency SLA. The contractor receives notification of the work order and travels from his home to the job site, arriving 3.5 hours after the work was assigned.
The contractor works for 2 hours, installing 2 new identical chillers, which need to be added to the customer's annual maintenance agreement. The contractor fills in product usage and notes, gets the client's signature, and then changes the booking status to Completed A back office employee needs to look at the work order to ensure accuracy, then change the status to Posted.
When performing a quality check, what will the back office employee expect to see as a result of this service call? To answer, drag the appropriate record type to the correct statement. Each record type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct match is worth one point.