2022年最新の認定サンプル問題MB-240問題集と練習試験合格させます [Q13-Q33]

2022年最新の認定サンプル問題MB-240問題集と練習試験合格させます

MB-240豪華セット学習ガイドにはオンライン試験エンジン

質問 13
Drag and Drop Question
You are a field service administrator for your company.
You review the Field Service administrator guide to understand how the status fields can support your company's business processes.
Which unique entity system status value matches with its Entity Type? To answer, drag the appropriate unique entity system status values to the appropriate Entity Type. Each unique entity system status value may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.

正解:

解説:

 

質問 14
Which types of products can be added to an agreement invoice?

• A. published products where Field Service type is inventory or non-inventory
• B. only published products where the Field Service type is inventory
• C. published products where Field Service product type is populated
• D. all published products

正解: D

 

質問 15
Contoso, Ltd has just acquired a new company in order to increase the services it offers to its customers.
Contoso, Ltd. wants to ensure that it is able to track all of the stages in its service management workflow, including the services offered by the new service company.
You need to configure Dynamics 365 CE for Field Services to ensure that all of the necessary status values are configured correctly to track your company's unique business process.
Which action must you perform?

• A. Create the necessary service task values.
• B. Create the necessary sub-status values.
• C. Edit the existing system status field values.
• D. Create the necessary system status values.

正解: B

解説:
Section: Configure field service applications
Explanation

 

質問 16
You are a Dynamics 365 for Field Service Dispatcher reviewing automatically generated bookings for optimization of the schedule.
You notice that, for certain customers, Work Orders are being generated without service tasks, products, or services, when they should have them documented from the Agreement.
Which two of the following should you troubleshoot? Each correct answer presents part of the solution.

• A. Incident Type field "Copy Incident Items to Agreement" is marked "Yes".
• B. Incident Type contains appropriate Service Tasks, Products, and Services.
• C. Agreement Booking Setup field "Auto Generate Work Order" is marked "Yes".
• D. Agreement Booking Setup contains appropriate Service Tasks, Products, and Services

正解: A,D

解説:
Section: Manage work orders

 

質問 17
You are entering products and services into Dynamics 365 CE Field Services.
You need to ensure that your field technicians can use the products when completing work orders.
Which two field service product types should you configure to allow your technicians to add work order products? Each correct answer presents a complete solution.

• A. Service
• B. Inventory
• C. Non Inventory
• D. Product

正解: A,B

 

質問 18
The field service team manager needs you to give a new technician user access to the system. The technician will use the mobile application to fill out work orders when they are onsite doing filed work to repair factory motors at customer sites. When the dispatcher takes vacation, the new technician user will manage dispatcher functions.
Which two field service security roles will the new technician user need? Each correct answer presents part of the solution.

• A. Field Service-User
• B. Field Service-Mobile User
• C. Field Service-App Access and Field Service -Resource
• D. Field Service-Dispatcher

正解: C,D

解説:
Section: Configure field service applications
Explanation:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/view-user-accounts-security-roles#field-service-roles

 

質問 19
You are a Dynamics 365 for Field Service Administrator. Your organization wants to use Connected Field Service for existing Customer Assets.
You install Connected Field Service and set up Azure IoT Central, but it seems no alerts are being received in Dynamics 365 for the devices.
You need to find the issue and resolve it.
Which action should you choose?

• A. Create the IoT Connected Device connection role to link devices to customer assets.
• B. Register the device in Dynamics 365 Connected Field Service.
• C. Configure the Create CFS alerts from IoT Central Workflow within Dynamics 365.
• D. Configure the Create CFS alerts from IoT Central within Microsoft Flow.

正解: D

解説:
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/cfs-iot-central-alerts

 

質問 20
For which two purposes can you use purchase orders in Microsoft Dynamics 365 Field Service?
Each correct answer presents a complete solution.

• A. Add or subtract inventory to or from a warehouse.
• B. Add inventory to a warehouse.
• C. Transfer a product from a warehouse to a truck.
• D. Purchase products to sell to a customer.

正解: B,D

解説:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/create- purchase-order

 

質問 21
You work for a recycling company that provides customers with large compactor units to collect theirrecyclable materials. The compactor units are comprised of two separate components: a container to collectthe recyclable materials and a separate component that compacts the recyclable materials to make themeasier to transport.
These containers are expensive, and the components tend to break down frequently, requiring ongoingmaintenance and repairs.
You need to easily track the containers that your company has at each clientlocation and maintain a servicehistory for each of the sub-components.

• A. Configure the customer inventory records individually, in order to maintain the service history at the parentcomponent level.
• B. Configure the customer asset records hierarchically, and maintain service history at the sub-componentlevel.
• C. Configure the customer inventory records in a hierarchy, and maintain service history at the subcomponent level.
• D. Configure the customer asset records hierarchically, and maintain servicehistory at the service accountlevel.

正解: B

 

質問 22
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You are a Dynamics 365 for Field Service system administrator.
You are configuring a new instance of Dynamics 365 for Field Service. The organization needs to accurately capture the cost of work order bookings.
Solution: You implement the following configuration changes:
1) Create Resource Pay Types for regular, holiday, overtime, travel, and breaks.
2) Assign an Hourly Markup percentage to each Resource Pay Type.
3) Assign Resource Pay Types to the applicable Pay Type.
4) Create Business Closures.
5) Create Bookable Resources with Hourly Rates.
Does this meet the goal?

• A. No
• B. Yes

正解: A

 

質問 23
You are a Dynamics 365 for Field Service Mobile (FSM) customizer.
Technicians report that they are not seeing their Bookings in the FSM app.
You need to investigate why they cannot see their bookings.
What are three actions you must take to perform your investigation? Each correct answer presents a complete solution.

• A. Check if sync filter on Bookable Resource entity is too restrictive for offline mode.
• B. Check Drip Scheduling setting on the Bookable Resource.
• C. Check sync filter on Bookable Resource Booking View.
• D. Check if sync filter on Bookable Resource Booking entity is too restrictive for offline mode.
• E. Check that FSM app is synching to server.

正解: A,B,D

解説:
Section: Manage field service mobility
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/mobile-faq-bookings-not- showing

 

質問 24
To improve communications with customers, your company has decided to implement Twilio, a third-party communication platform that has call and messaging capabilities.
The Twilio solution includes a number of core components to deliver the capability, all of which need to be set up.
Which five steps should you take in sequence to prepare data for optimization? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

正解:

解説:

 

質問 25
Your company's inventory clerk is using the Returning to Vendor feature in Dynamics 365 for Field Service toprocess a customer's request to return a wheel that is the wrong size.
The clerk needs to understand the different tracking options for returning to the vendor.
Which actions correspond with track the return and which actions correspond with another return to vendoroption? To answer, drag the type of return to the action. Each type or return may be used once, more thanonce, or not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.

正解:

解説:

 

質問 26
You are a Dynamics 365 for Field Service Administrator. Your organization wants to use Connected Field Service for existing Customer Assets.
You install Connected Field Service and set up Azure IoT Central, but it seems no alerts are being received in Dynamics 365 for the devices.
You need to find the issue and resolve it.
Which action should you choose?

• A. Create the IoT Connected Device connection role to link devices to customer assets.
• B. Register the device in Dynamics 365 Connected Field Service.
• C. Configure the Create CFS alerts from IoT Central Workflow within Dynamics 365.
• D. Configure the Create CFS alerts from IoT Central within Microsoft Flow.

正解: D

解説:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/cfs-iot-central- alerts

 

質問 27
The company has hired a new manager to set up and configure Field Service to automatically schedule work orders to the most appropriate resource scheduling.
The manager is unable to optimize requirements and bookings related to work orders.
Which three settings are required? Each correct answer presents part of the solution.

• A. Add RSO to the profile Field Service-Administrator.
• B. Set Connect to Maps as Yes.
• C. Assign the Field Service-Administrator security role to the RSO user.
• D. Enable Resource Scheduling Optimization.
• E. Add the RSO dispatcher role to a dispatcher.

正解: B,C,D

 

質問 28
You install the Field Service Solution and set up incident types. You create a work order that uses a primary incident type.
Which three pieces of information are populated on the work order? Each correct answer presents part of the solution.

• A. products
• B. price list
• C. priority
• D. actual duration
• E. services
• F. service tasks

正解: A,E,F

解説:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/create-work- order

 

質問 29
You are a Dynamics 365 for Field Service Billing Administrator. Your customer wants to purchase a series ofquarterly preventative maintenance visits as well as bi-weekly site visits.
The customer wants to be billed for the preventative maintenance quarterly but billed for the site visits monthly.
What are two ways that this can be completed against a single Agreement? Each correct answer presents acomplete solution.

• A. Create Invoice Setup for site visits, with Invoice Products tied to Monthly Price List.
• B. Create Invoice Setup for preventative maintenance, with Invoice Products tied to Quarterly Price List.
• C. Create Invoice Setup for preventative maintenance with Invoice Recurrence of every three months.
• D. Create Invoice Setup for site visits, with Invoice Recurrence of each month.

正解: C,D

 

質問 30
You are a Dynamics 365 for Field Service Administrator.
You are setting up a new Incident Type. There are no service tasks or products created that are related to this incident.
Which seven actions should you perform in sequence to add these services? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
NOTE: More than one order of answer choices is correct. You will receive credit for any of the correct orders you select.

正解:

解説:

 

質問 31
You are setting up an agreement to schedule monthly work for a customer. The customer has a preferred start time for the work and a preferred technician.
On which entity should you enter the customer's preferences?

• A. account
• B. resource
• C. agreement
• D. booking setup

正解: D

解説:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/set-up-customer-agreements

 

質問 32
DRAG DROP
Your company's inventory clerk is using the Returning to Vendor feature in Dynamics 365 for Field Service to process a customer's request to return a wheel that is the wrong size.
The clerk needs to understand the different tracking options for returning to the vendor.
Which actions correspond with track the return and which actions correspond with another return to vendor option? To answer, drag the type of return to the action. Each type or return may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.
Select and Place:

正解:

解説:

Section: Manage inventory and purchasing
Explanation:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/process-return

 

質問 33
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MB-240問題集レビュー専門クイズで学習材料：https://www.goshiken.com/Microsoft/MB-240-mondaishu.html

MB-240テスト準備トレーニング練習試験問題練習テスト：https://drive.google.com/open?id=1n_Svxj5G0M9v3h-mxbJU_72gM00UCZoW