更新された2023年08月合格させるCommunity-Cloud-Consultant試験リアル練習テスト問題 [Q148-Q164]

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更新された2023年08月合格させるCommunity-Cloud-Consultant試験リアル練習テスト問題

無料ダウンロードSalesforce Community-Cloud-Consultantリアル試験問題


Salesforce Community-Cloud-Consultant 試験の準備には、Community Cloud プラットフォームの機能、利点、制限を含む徹底的な理解が必要です。候補者は、コミュニティソリューションの設計と実装における Salesforce のベストプラクティス、コミュニティ管理、コンテンツ管理、ユーザーエンゲージメントに精通している必要があります。

 

質問 # 148
Universal Containers plans to build a large-scale Community and expose Leads and Opportunities to their resellers. Universal Containers has the following requirements for their partner account: * 120,000 partner accounts* Minimize the number of partner account roles* Partner account is made up of sales employees and sales managers* Sales employees only have access to their data* Sales managers have access to all sales employees data. What are the two most efficient ways for the Salesforce Admin to fulfil these requirements?
Choose 2 answers

  • A. Use sharing rules to grant sales managers access to sales employees' data
  • B. Set up partner accounts with two roles
  • C. Make the sales manager the Super User on the partner account
  • D. Set up partner accounts with one role

正解:B、D


質問 # 149
During a recent review of their partner Community, the Director of Marketing has concerns about the look and feel of the Community template they are using. Which two individual actions should a Community Cloud consultant recommend to address this issue? Choose 2 answers Select one or more of the following:

  • A. Install a lightning Bolt template the AppExchange
  • B. Build Visualforce pages and apply custom CSS
  • C. Implement a custom theme for the Community
  • D. Build custom HTML pages according to marketing specifications

正解:C


質問 # 150
Universal Containers builds their customer Community on Napili templates. They create several recommendations that are visible on the home page, including one for their annual conference event. After the event, the Salesforce Admin needs to remove the event recommendation. Where should the Salesforce Admin delete the recommendation?

  • A. From the All Communities setup page
  • B. From the Community site
  • C. From the Community Builder
  • D. From the Community Workspaces

正解:D


質問 # 151
Universal Containers builds a Community on the Customer Service (Napili) Template. The Community Manager needs to add rich content and collaboration capabilities (e.g. feed and publisher) to an existing object page.
What is the fastest way for the Salesforce Admin to do this in Community Builder?

  • A. Add a page variation, add the components, set the page as active, and publish.
  • B. Create an object page, add the components, and publish.
  • C. Edit the object page, add the components, and publish.
  • D. Install the collaboration Lightning app, add the app components to the page, and publish.

正解:C


質問 # 152
Universal Containers has a customer Community in Europe and plans to roll out as separate Community for their US customers. They have separate profiles for the US, Europe, and Asia customers.
How can the Salesforce Admin limit the membership of this new community to US customers?
Select one or more of the following:

  • A. Add the US customer public group to the Community as members of the Community
  • B. Add US users to the community sharing set
  • C. Add only US customer profiles as Community members
  • D. Add each US customer as a Community member from the contact record

正解:C


質問 # 153
Universal Containers is leveraging Salesforce Files and needs to make it available to customer Community users.
Which users will be able to edit and delete Salesforce Files based on their licence?
Select one or more of the following:

  • A. Users with the Lightning External App licence
  • B. Users with the Customer Community licence
  • C. Users with the Customer Community Plus licence
  • D. Users with the High Volume Customer Portal Licence

正解:C


質問 # 154
Universal Rideshares uses a Custom Object to capture vanpool driver information. The VP of Support wants to give members of the Napili template -based Community access to this information for their vanpools. What is themost efficient way to accomplish this task?

  • A. Create a Detail page for the Custom Object and add the Custom Object as a Navigation Menu item
  • B. Create a Visualforce page for the Custom Object and add it as a tab in Community Management
  • C. Create a Visualforce page for the Custom Object and add the Custom Object as a Navigation Menu item
  • D. Create aDetail page for the Custom Object and add it as a tab in Community Management

正解:A


質問 # 155
Universal Containers uses discussions to engage with its customers and wants to pin posts to the top of the thread when a solution to question is provided. Which three options will allow Universal Containers to meet its requirements?
Choose 3 answers

  • A. An authorised user can pin a post to the top of the feed
  • B. The community moderator can select the best answer
  • C. The person who answered the question can select the best answer
  • D. Any community member can pin a post to the top of the feed
  • E. The person who posted the question can select the best answer

正解:B、D、E


質問 # 156
Universal Containers (UC) is migrating from a legacy portal to a new Community. UC needs to stand up the new Community immediately where users can ask questions and provide answers.
Which Community template should the Community Cloud consultant recommend?

  • A. Customer Service
  • B. Customer Account Portal
  • C. Partner Central
  • D. Salesforce Tabs + Visualforce

正解:A


質問 # 157
Universal Container's Community Manager wants to better measure the Community adoption and engagement. What is the recommended approach?

  • A. Use Google Analytics to generate the adoption report
  • B. Install the Salesforce Community Management AppExchange package
  • C. Install the Wave dashboards for Communities
  • D. Use Data Loader to download the user data to generate a pivot table in Excel

正解:B


質問 # 158
Universal Containers is building a Community to drive channel sales. They have 2,000 partner accounts. The high-level capabilities for their partners are as follows:
- Partner users should NOT be able to access accounts and cases that they do NOT have access to.
- A Partner user must be able to create cases for all accounts in their account hierarchy irrespective if they are parent of child account.
- Partner users must be able to collaborate within the private groups they are members of.
What are two ways the Salesforce Admin should fulfill these requirements? Choose 2 answers.

  • A. Set External User Organisation Wide Defaults to Private on the Account and Case Object.
  • B. Develop an Apex Managed Sharing Rule on the Account and Case Object.
  • C. Configure an Owner-based Sharing Rule on the Account and Case Object.
  • D. Create a Criteria-based Sharing Rule with read/write access on the Account and Case Object.

正解:A、B


質問 # 159
Universal Containers is launching a Community with the following requirements:
- Branding requirement is limited to logo and font.
- Configurable Navigation with the option to navigate to custom objects and records.
- Access to articles is limited per Date Category Visibility.
Which template should the Salesforce Admin use to build this Community that will natively support these capabilities?

  • A. Aloha
  • B. Kokua
  • C. Koa
  • D. Customer Service (Napili)

正解:D


質問 # 160
Universal Containers needs their channel partners to collaborate on Opportunities within their new partner Community based on the Customer Service Template. What is the recommended way to accomplish this task?

  • A. Create a Detail page for invoices and add the page as a Navigation Menu item.
  • B. Add Opportunities as a Salesforce Object in the Navigation Menu.
  • C. Create a page layout for leads and assign it to those profiles that have access to the Community.
  • D. Create a Visualforce page for Opportunities and add the page as a Navigation Menu item.

正解:B


質問 # 161
Universal Containers has a multi -layered distribution structure. The Main Distributors in each geography work with Regional Distributors to sell and service customers in the region. Universal Containers plans to roll out a Community with the following capabilities: * Main Distributors and Regional Distributors are considered Partner accounts in Salesforce. * Main Distributors can communicate with other Main Distributors. * Regional Distributors can communicate with other Regional Distributors who are managed by the same Main Distributor, but NOT with other Regional Distributors. How should the Salesforce Admin build a Community to meet the requirements?

  • A. Allow Main Distributors to be members of two Communities: one for Main Distributors and one for the Regional Distributors that they manage
  • B. Build one Community for each Regional Distributor and one for Main Distributors
  • C. Create a Community for each Main Distributor. Allow Regional Distributors to log in to the Community
  • D. Build one Community using the Napili template for Main Distributors and Regional Distributors.
    Disable Community user visibility and allow portal user visibility

正解:C


質問 # 162
Northern Trail Outfitters is launching a Community using the Customer Service (Napili) Template. They need to add gamification to their website. The following requirements must be met:
- Use the Standard Component on the home page.
- Logged-in users should be able to see their rank.
- Show the top five Community users in the leaderboard.
Which three steps should a Salesforce Admin take to fulfill these requirements?
Choose 3 answers.

  • A. Enable setup and display of the Reputation Levels option and configure Reputation in Community Management.
  • B. Set the number of users to 5 in the property editor for the component.
  • C. Select the Show User Rank checkbox for the component in the property editor.
  • D. Drag the Reputation Leaderboard Component to the Community page in Community Management.
  • E. Drag the Reputation Leaderboard Component to the Community page in Site.com.

正解:A、B、C


質問 # 163
Northern Trail Outfitters has recently launched a partner program to increase sales. The VP of Sales has the following goals:
- Drive more revenue from sales channels
- Allow channel partners to provide service to buyers
- Get deal visibility in real time
Which option should Northern Trail Outfitters consider to meet these requirements?
Select one or more of the following:

  • A. CPQ for Community Cloud
  • B. Guided selling for Community Cloud
  • C. Direct pricing for Community Cloud
  • D. Sales channels the Community Cloud

正解:A


質問 # 164
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