2023年10月30日合格確定ガイド準備Community-Cloud-Consultant試験知能問題集
無料最新Salesforce Community Cloud Community-Cloud-Consultantリアル試験問題と回答2023年更新
質問 # 126
A Salesforce Admin enables "Allow Members to Flag" in Community Management.
Which two content types can member flag as inappropriate?
Choose 2 answers
- A. Posts and Comments
- B. Articles
- C. Topics
- D. Files
正解：A、D
質問 # 127
Universal Ketchup Containers are ready to start adding Members to their brand new Customer Plus Community. What steps would an administrator take to do this?
- A. Add the Member Profile to the Community then Navigate to the Contact Record and Enable the Contact as a Community User
- B. Add the Member Profile to the Community then Navigate to the Account record and enable Contact access to the Community
- C. Add the Member Profile to the Community
- D. Navigate to the Contact Record and Enable the Contact as a Community User
正解：A
質問 # 128
Universal Containers needs to create a Support Community with the following requirements: * Customer and partner users will be members of this community and use the Customer Community and Partner Community License, respectively. * A customer user should be able to see all cases opened for their account, including cases opened by their colleagues. * Customer users must be able to collaborate with all Community users.
What two things should a Salesforce Admin do to accomplish this? Choose 2 answers
- A. Enable Super User access for customer users
- B. Set up Delegated Admin access for customer users
- C. Create a Sharing Set on the Case object
- D. Select the Community User Visibility checkbox
正解：A、D
質問 # 129
Northern Trail Outfitters uses Knowledge Articles to address customer questions in their Customer Service (Napili) Template-based Community. They need to know if these Articles are helpful to customers when they search for help in the Community.
What is the most efficient way for a Salesforce Admin to get this information from customers?
- A. Enable the article voting property on the Article Content component in the article detail page in the Community Builder.
- B. Redirect customers to a survey form in an external website that captures their comments on the Knowledge Article.
- C. Create a customer survey using custom Lightning components and add it to the homepage.
- D. Build a custom Community page that shows the Knowledge Article and have custom fields to capture customer comments.
正解：A
質問 # 130
Salesforce releases an enhanced feed publisher component in the latest release of the Napili template.
Universal Containers org is now on the latest version, but the collaboration component is NOT available in the Napili template. What should the Salesforce Admin do to resolve this issue?
- A. Upgrade the template to like latest version
- B. Refresh the Salesforce component list In Community Builder
- C. Enable Chatter for the one
- D. Un publish and republish the Napili template
正解：C
質問 # 131
Universal Containers builds a partner community for their dealers.
They set up the partner account with two roles to represent sales employees and their managers.
After going live, the dealerships inform Universal Containers that they need a CEO type of access for specific users who need to access all of the data on the parner account. How should the Salesforce admin fulfil this requirement?
Select one or more of the following:
- A. Promote the CEO partner user to delegated admin on the partner account
- B. Add a third role to the partner account hierarchy for the CEO partner user
- C. Assign Super User access to the CEO partner user on the Contact page
- D. Make the CEO partner user the owner of the partner account
正解：C
質問 # 132
Universal Containers uses discussions to engage with its customers and wants to pin posts to the top of a thread when a solution to a question is provided.
Which three options will Universal Containers to meet its requirements? (Choose three.)
- A. The person who posted the question can select the best answer.
- B. The Community moderator can select the best answer.
- C. The person who answered the question can select the best answer.
- D. Any Community member can pin a post to the top of the feed.
- E. An authorized user can pin a post to the top of the feed.
正解：A、B、E
質問 # 133
The Salesforce Administrator at Universal Containers has set up Topics. Universal Containers is going through a rebranding phase and wants to simplify Topics, but keep Articles that have been assigned to the Topics.
How should the Salesforce Administrator accomplish this?
Select one or more of the following:
- A. Delete existing Topics and assign Articles to newly created Topics
- B. Mark old Topics as Inactive and assign Articles to the new Active Topics
- C. Merge similar Topics in Content Management WorkspaceB . Keep existing Topics and reassign Articles to newly created Topics
正解：C
質問 # 134
Universal Containers (UC) is launching a Partner Community for its resellers who have access to leads, opportunities, and dashboards. UC has the following requirements to support their partners during the sales cycle:
- UC can engage with partners during the sales cycle
- UC can have internal only discussions
- The channel manager can bring any UC employee to the discussion
- UC employees might have access to the partner community
How should a Salesforce administrator fulfil these requirements?
Select one or more of the following:
- A. Leverage the opportunity feed and manual shares for access control
- B. Leverage unlisted groups and record sharing for access control
- C. Leverage private groups and record sharing the access control
- D. Leverage the opportunity feed and group record layout access control
正解：A
質問 # 135
Universal Containers needs to create a Community that meets the following requirements:
- Self-Service Support Community, in which customer and partner users are community members
- Partner users help Universal Containers by adding or resolving cases for their customers within the Community
- Partner users need access to some standard objects except Leads, Campaigns and Opportunity Objects
- Partners use Chatter and the Case Feed to communicate with the Universal Containers team and customers Which licence type should a Salesforce Administrator use for these Partner users?
Select one or more of the following:
- A. Employee Community licence
- B. Partner Community licence
- C. Customer Community licence
- D. Customer Community Plus licence
正解：B
質問 # 136
Universal Containers is planning to launch a Community that needs to be accessible from Internet Explorer 9 and the Salesforce Mobile app. Which three Salesforce additions and user license combinations could a Community Cloud consultant use to meet this requirement? Choose 3 answers Select one or more of the following:
- A. Unlimited Edition and Customer Community
- B. Salesforce Essentials and Customer Community
- C. Enterprise Edition and Customer Community Plus
- D. Professional Edition and Customer Community Plus
- E. Enterprise Edition and Customer Community
正解：A、C、E
質問 # 137
A Salesforce Admin at Universal Containers needs an efficient way to update the colour palette in their newly created Community.
What three things should the Salesforce Admin do to brand this Community using Community Builder?
Choose 3 answers.
- A. Upload the Universal Containers logo image to create a custom color palette.
- B. Submit a URL reference of a site where the color palette will be matched automatically.
- C. Adjust the color palette from the Salesforce1 mobile app.
- D. Choose colors for the text and border elements.
- E. Apply a color scheme that is appropriate for the template all at once with the color palette.
正解：A、C、D
質問 # 138
Northern Trail Outfitters has released a Customer Service Community for its users and trekking equipment.
Users can ask and answer questions in the Community. Customers have asked how to be notified of new questions or information posted in the Community about specific products. What should the Administrator recommend?
- A. Subscribe to Topics associated with Questions and posts
- B. Follow users associated with Questions and posts
- C. Subscribe to an RSS feed about Questions and posts
- D. Subscribe to Questions and posts
正解：B
質問 # 139
Universal Containers needs to set up a custom domain to create a branded community experience with increased domain security. Which three steps should a Salesforce admin take to meet these requirements?
Choose 3 answers
Select one or more of the following:
- A. In setup, select domains and click add a domain
- B. Select the option to allow Advanced Security in Community Management
- C. Create a new certificate using certificate and key management
- D. Add the certificate that supports the specified domain
- E. Configure profile/permissions for a public user
正解：B、D、E
質問 # 140
Universal Containers builds their customer Community on Napili templates. They create several recommendations that are visible on the home page, including one for their annual conference event. After the event, the Salesforce Admin needs to remove the event recommendation. Where should the Salesforce Admin delete the recommendation?
- A. From the Community Builder
- B. From the Community Workspaces
- C. From the Community site
- D. From the All Communities setup page
正解：B
質問 # 141
What are the two most efficient ways for a Salesforce Admin to accomplish this task? Universal Containers is launching a Community to drive their channel sales. The requirements are as follows:* Integration with a Back-Office Legacy System that supports API-Level Integration and Salesforce Connect. This integration does not exist today.* Integration with a pricing and quoting tool. This integration exists today for internal users in the Salesforce org.* External partner users must be able to configure the quote using the pricing and quoting tool from the Community.* The pricing and quoting tool must support Community users.* Universal Containers owns licenses for Salesforce Connect.
- A. Integrate the pricing and quoting tool by configuring external users to make it available in the Community.
- B. Integrate the pricing and quoting tool by creating custom code to make it available in the Community.
- C. Integrate the Back-Office Legacy System using custom code development.
- D. Integrate the Back-Office Legacy System using Salesforce Connect.
正解：A、D
質問 # 142
What two things should the Salesforce Admin do to achieve this? Universal Containers builds a Community on the Napili template. They need to use a survey tool to collect feedback from members.
- A. Find and install a Lightning survey app from the AppExchange.
- B. Find and install a Visualforce survey app from the AppExchange.
- C. Build custom Lightning survey components for the template.
- D. Create a new page, add the standard survey components, and publish.
正解：A、C
質問 # 143
Universal Containers needs to provide public access to some Knowledge articles in the Community. Articles are associated to the Public Knowledge Base channel, but are NOT visible in the Community.
How should the Salesforce Admin troubleshoot this issue?
- A. Check the Article type permissions on the Guest User profile.
- B. Create a new data category specifically for Guest Users to display articles.
- C. Create a Featured Topic in the Community Builder to display articles.
- D. Enable public access for the Community in Setup and the Guest User profile.
正解：A
質問 # 144
Northern Trail Outfitters is launching a Community using the Customer Service (Napili) Template. They need to add gamification to their website. The following requirements must be met:
- Use the Standard Component on the home page.
- Logged-in users should be able to see their rank.
- Show the top five Community users in the leaderboard.
Which three steps should a Salesforce Admin take to fulfill these requirements?
Choose 3 answers.
- A. Set the number of users to 5 in the property editor for the component.
- B. Enable setup and display of the Reputation Levels option and configure Reputation in Community Management.
- C. Drag the Reputation Leaderboard Component to the Community page in Site.com.
- D. Drag the Reputation Leaderboard Component to the Community page in Community Management.
正解：A、B、D
質問 # 145
Universal Containers (UC) is implementing a self-service Community. UC has a high volume of customers with complex hierarchies. The majority of UC customers have multiple Accounts and frequently add new Accounts.
Universal Containers wants customers to be able to create new Accounts and Contacts on their own.
Which two license types should UC's Salesforce Administrator recommend? (Choose two.)
- A. Customer Community Plus Login
- B. Customer Community
- C. Customer Community Login
- D. Customer Community Plus
正解：A、D
質問 # 146
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