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質問 # 109
What is the maximum number of keyword list criteria in Moderation Settings your Salesforce Org (not Community) can have?
- A. 0
- B. 1
- C. 2
- D. 3
- E. 4
正解：B
質問 # 110
Universal Containers wants to allow customers in the Community to create and edit reports. Which license type should the Salesforce Admin use for these users?
- A. Customer Community Plus.
- B. Customer Community Login.
- C. Customer Community Member.
- D. Community Manager Plus.
正解：A
質問 # 111
Universal Containers has a Community for partners and another Community for their customers. They want to give their partners access to their Community for customers as well. How should the Salesforce Admin do this?
- A. Include the partner profile as a member of the Community for customers.
- B. Add the Customer community to the Partner Community user profile
- C. Select the Enable Customer Community user option in the Partner contact in Salesforce
- D. Create Partner users as members in the Customer Community and send login details to the users
正解：B
質問 # 112
Universal Containers (UC) wants Lightning Experience-enabled employees who have Salesforce user licenses to access a Community. The employee profiles have been added to the Community membership.
How should the Community Cloud consultant educate employees on how to access the Community?
- A. Advise employees to use the "Login in as" functionality.
- B. Direct employees to the global header.
- C. Direct employees to the App Launcher.
- D. Recommend employees use a separate username for Community access.
正解：C
質問 # 113
Universal containers has knowledge articles visible in their customer community for all users. The salesforce Admin creates and publishes a new article, but the article is NOT visible. What should the Salesforce Admin do to make this article visible in the Community?
- A. Publish the Community so the changes take effect
- B. Add a Featured Topic in the Community Management console
- C. Create the article in the Community Management console
- D. Select the Customer Channel in article setup
正解：A
質問 # 114
Universal Containers launched a Lightning Customer Community that lists store locations through a custom object, Store Locations. Users searching for locations are unable to see any Store Locations records.
Which three actions should the Community Cloud consultant take to solve this issue? (Choose three.)
- A. Add an HTML component with a link to the Store Locations Community page.
- B. Associate a tab to the Store Locations object.
- C. Define the Store Locations object in the Global Search Results component.
- D. Add the Store Locations object pages to the Community navigation.
- E. Enable Read access on the user profile to the Store Locations object.
正解：B、C
質問 # 115
The Universal Containers marketing department has approved a digital experience concept. The CTO has specified that all pages must always load within two seconds and be supported by older browsers.
What underlying Community infrastructure should the Community Cloud consultant utilise to build the Community?
Select one or more of the following:
- A. Lightning Community
- B. Koa or Kokua Community template
- C. Tabs + Visualforce Community
- D. Salesforce Sites
正解：C
質問 # 116
Universal Containers needs to create a Support Community with the following requirements: * Customer and partner users will be members of this community and use the Customer Community and Partner Community License, respectively. * A customer user should be able to see all cases opened for their account, including cases opened by their colleagues. * Customer users must be able to collaborate with all Community users.
What two things should a Salesforce Admin do to accomplish this? Choose 2 answers
- A. Enable Super User access for customer users
- B. Set up Delegated Admin access for customer users
- C. Create a Sharing Set on the Case object
- D. Select the Community User Visibility checkbox
正解：A、D
質問 # 117
Universal Containers needs to set up a custom domain to create a branded Community experience with increased domain security.
Which three steps should a Salesforce Admin take to meet these requirements? (Choose three.)
- A. Add the certificate that supports the specified domain.
- B. In Setup, select Domains and click Add a Domain.
- C. Select the option to allow Advanced Security in Community Management.
- D. Configure profile/permissions for a Public user.
- E. Create a new certificate using Certificate and Key Management.
正解：A、B
質問 # 118
Universal Containers launched their Community built on the Napili template. They would like to update the Community with Live Agent support and additional menu option for Assets. What is the most efficient way for a Salesforce Admin to roll out the new features?
- A. Create new Community profiles with the modified features and assign them to customers when the Community is ready for customers.
- B. Build a new Community with required features after testing in a Sandbox and deactivate the existing Community
- C. Make changes to the existing Community after testing in a Sandbox and publish the Community when the changes are ready for customers.
- D. Deactivate the Community to make changes to the Community and reactivate with changes after testing in a Sandbox
正解：D
質問 # 119
Universal Containers needs to use capabilities in Salesforce Communities to enable Social Sign-on for their customers. What should the Salesforce Admin do to enable users to use their Social Sign-on?
- A. Enable Social Sign -on in the Community management preferences menu
- B. Set up the authentication provider for Social sites and add the Social Sign -on component to the login page
- C. Create a custom login page with Social Sign -on capabilities, including authentication providers
- D. Configure Community Sign -on at the social web site to make sure the user is authenticated and provided access
正解：B
質問 # 120
A Salesforce Admin needs to enable public access, such that Community collaboration features are accessible to guest users.
How should the Salesforce Admin perform this task?
- A. Create Force.com sites and update guest user login access.
- B. Allow users to access the Community with guest user login credentials.
- C. Create public-free web pages and use Community only for authenticated users.
- D. Enable "Public can access the community" checkbox under General Settings in Community Builder.
正解：A
質問 # 121
Universal Containers (UC) is finalizing its Chatter group rollout within the Community. To help promote the release, UC wants to direct all users to the collaboration page when users log in.
Which method should the Administrator use to accomplish this?
- A. Override the standard login page with a custom visualforce page.
- B. Configure the login form start URL to point to the collaboration page.
- C. Create a login flow that directs users to the collaboration page in the Community.
- D. Use JavaScript in the head markup to direct users to the collaboration page.
正解：C
質問 # 122
Universal Containers builds a self-service Community. They need to delegate moderation activities (e.g., removing flags) as well as editing and deleting content to certain members.
Which two things should the Salesforce Admin do to meet this requirement? (Choose two.)
- A. Activate a moderation rule for certain members.
- B. Activate "Allow Members to Flag" for certain members.
- C. Assign the "Moderate Communities Files" permission to these members.
- D. Assign the "Moderate Communities Feeds" permission to these members.
正解：B、D
質問 # 123
Universal Containers build a Community on the Customer Service (Napili) Template. The Salesforce Admin customised a few pages by adding custom-built Lightning components. The Salesforce Admin upgraded the template to the latest version.
What is the status of the custom Lightning components on the page after the upgrade?
- A. The Lightning components are NOT on the page, but are available in the Community Builder
- B. The Lightning components are on the page and load as expected.
- C. The Lightning components are on the page, but will NOT load until the Community is published.
- D. The Lightning components are neither on the page nor in the Community Builder
正解：B
質問 # 124
A Salesforce Admin needs to build a self-service Community.
Which three steps should the Salesforce Admin take before building the Community in Salesforce? (Choose three.)
- A. Add discussions on topics that can be published in the Community.
- B. Gather branding assets, including images and logo for the Community.
- C. Configure a search for articles and discussions in the Community.
- D. Create email templates to be used in the Community.
- E. Enable the Service Cloud features to be used in the Community, including Knowledge and Case.
正解：B、D、E
質問 # 125
Universal Containers needs to match the colour scheme of their Customer Service (Napili) Template-based Community with Universal Containers' branding colours.
What is the most efficient way to accomplish this task?
- A. Download HTML/CSS from the company's website and upload it inside the Community Builder.
- B. Select an available colour scheme inside the Branding Editor that most closely matched the company's branding colours.
- C. Upload the company logo to generate a colour palette that matched the company's branding colour.
- D. Get HEX codes for branding colours from the company's website and manually add them inside the Branding Editor.
正解：C
質問 # 126
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