[2023年11月03日]GoShiken Health-Cloud-Accredited-Professional試験練習テスト問題（更新された230問あります)
合格させるSalesforce Health-Cloud-Accredited-Professional試験情報と無料練習テスト
質問 # 44
In which two ways can Life Science organizations capture consent from enrollees of Care Program? (2 - Simple Application correct options) Options not visible
- A. By submitting consent Via SMS using Einstien Chat bot.
- B. By using a Self-Service portal via a Community.
- C. By sending an email that then create a case using email-to-case.
- D. By talking to an agent via phone who then enrolls the patient
- E. By engaging in a web chat with an agent who presents consent forms in chat window.
正解：B、D
解説：
According to the Salesforce documentation2, there are two ways to capture consent from enrollees of a care program:
By talking to an agent via phone who then enrolls the patient using the Enroll in Program quick action in Health Cloud2.
By using a self-service portal via a community where the enrollee can view and sign the consent document electronically using DocuSign or Adobe Sign2. Therefore, options C and E are correct. Option A is incorrect, because web chat is not a supported channel for capturing consent in Health Cloud. Option B is incorrect, because email-to-case is not a supported feature for enrolling in a care program. Option D is incorrect, because SMS is not a supported channel for capturing consent in Health Cloud.
質問 # 45
Which three types of customizations can be managed through the Health Cloud Admin app? (Choose three.)
- A. Cross Object Relationships
- B. Household Relationships
- C. Permission Set Assignments
- D. Patient Card Configurations
- E. Timeline View Configurations
正解：A、D、E
解説：
Reference and details below.
質問 # 46
An administrator wants to add additional fields to their Provider Search capabilities. Which two objects can they map fields from? (Choose Two.)
- A. Healthcare Provider
- B. Care Provider Searchable Field
- C. Person Account
- D. Healthcare Practitioner Facility
- E. Account
正解：A、D
解説：
Reference and details below.
質問 # 47
Which permission set is needed to grant users read access to health insurance records and also create, read and update access to Utilization Management records?
- A. The Health Cloud Member Services Permission Set
- B. HC Foundation permission set
- C. HC Permission set license
- D. HC Utilization Management Permission Set
正解：D
解説：
Reference and details below.
According to the Salesforce documentation, to grant users read access to health insurance records and also create, read and update access to utilization management records, you need to assign them the HC Utilization Management permission set. This permission set grants users access to various objects, fields, tabs, apps, and components related to utilization management in Health Cloud.
質問 # 48
Which three steps are needed to setup Care Requests? (Choose three).
- A. All Care requests are pre-setup on all Health Cloud orgs by default.
- B. Create a new case record type for each Care Request type
- C. Install UM unmanaged package for Health Cloud. Then assign Health cloud Utilization management.............. cloud permission set licenses.
- D. Choose any existing case record type for each Care Request type.
- E. Choose case Care Request record type for each Care Request configuration.
正解：B、C、E
質問 # 49
Which Feature would an administrator setup to help their sales team view all provider related to a specific facility?
- A. Provider Cards
- B. Practitioner Relationship
- C. Provider Relationship
- D. Provider Search
正解：B
解説：
According to the Salesforce documentation3, Practitioner Relationship is an object in Health Cloud that is used to track the relationship between a provider and another provider or a facility. Practitioner Relationship includes information such as the relationship type, start date, end date, and status. Practitioner Relationship can be used to help sales teams view all providers related to a specific facility3.
質問 # 50
Which three activities does "The Social Determinants" feature in Health cloud help providers perform?
(choose three.
- A. Automatically import credit scores and income information into the patient record in Health cloud
- B. Track determinants and barriers to care across their patient populations
- C. Integrate service such as transportation and meal delivery into their patient care plans and programs.
- D. Track the influence of the social network of the patient on the patients' health outcomes
- E. Plan interventions to help address the barriers to care within their patient populations
正解：B、D、E
質問 # 51
Which two actions should be completed by health cloud admin in order to leverage the health cloud utilization management capabilities?
- A. Assign the health cloud social determinants permission set
- B. Assign the health cloud foundation permission set
- C. Install the heath cloud unmanaged package extension
- D. Install the health cloud care request extensions managed package.
- E. Install the health cloud managed package
正解：D、E
解説：
Reference and details below.
質問 # 52
A provider wants to set up a Contact Center leveraging Health Cloud to enable its patients to set up appointments, get answers to their billing questions, and update their plan information.
Which group of people should a consultant work with to identify pain points and define project requirements?
- A. (Persona) General physician
(Stakeholder) Salesforce administrator
(Stakeholder) Marketing Cloud administrator - B. (Persona) Contact Center agent
(Stakeholder) Tableau developer
(Stakeholder) MuleSoft developer - C. (Persona) Contact Center agent
(Stakeholder) Salesforce administrator
(Stakeholder) Integration architect - D. (Persona) Care coordinator
(Stakeholder) Salesforce administrator
(Stakeholder) Tableau developer
正解：C
解説：
To identify pain points and define project requirements for setting up a Contact Center leveraging Health Cloud, a consultant should work with the following group of people:
(Persona) Contact Center agent: This is the end user who interacts with patients through phone calls, emails, chats, or other channels. The Contact Center agent needs to have access to patient information, appointment scheduling, billing inquiries, plan updates, and other tasks in Health Cloud. The consultant should work with the Contact Center agent to understand their needs, challenges, and expectations from the system.
(Stakeholder) Salesforce administrator: This is the person who configures and maintains the Health Cloud system for the Contact Center. The Salesforce administrator needs to set up user profiles, permissions, page layouts, workflows, reports, dashboards, and other features in Health Cloud. The consultant should work with the Salesforce administrator to understand the technical requirements, limitations, and best practices for setting up the system.
(Stakeholder) Integration architect: This is the person who designs and implements the integration between Health Cloud and other external systems, such as EHRs, billing systems, or third-party applications. The integration architect needs to ensure that data is exchanged securely and accurately between Health Cloud and other systems. The consultant should work with the integration architect to understand the integration requirements, challenges, and solutions for the system. General physician, Marketing Cloud administrator, Care coordinator, Tableau developer or MuleSoft developer are not relevant people for this use case.
質問 # 53
In which two ways can an administrator support the Health department so that the team can efficiently assess the individual, enroll them in a program, and monitor them during emergency? (Choose two)
- A. Install emergency Response Management unmanaged package
- B. Create Patient Enrollment Console
- C. Leverage pre-configured flows provided with Health Cloud
- D. Create a healthcare provider enrollment flow
正解：A、C
解説：
Explanation
Reference and details below.
質問 # 54
With regards to Integration/Interoperability, which three statement are true about health cloud? (Choose Three)
- A. Health cloud has a FHIR server.
- B. The new clinical data model in Health cloud is aligned with HL7 v2-simple application standard.
- C. Health cloud support data exchange with both HL7 and FHIR enabled systems.
- D. The New clinical data model in health cloud is aligned with FHIR R4 standards.
- E. Most EHR (Electronic Health Record) data exchange today is still done via legacy HL7 v2 - simple application interface.
正解：C、D、E
質問 # 55
Which three of the following Health Cloud objects are part of the standard Care Management data Model? (Choose three)
- A. CareSpeciality
- B. CareProgramGoal
- C. CarePlanGoal
- D. TimelineViewConfiguration
- E. CarePlan Template Task
正解：C、D、E
解説：
According to the Health Cloud Data Model Developer Guide, CarePlan Template Task, TimelineViewConfiguration, and CarePlanGoal are three Health Cloud objects that are part of the standard Care Management data model. CarePlan Template Task is a custom object that represents a task that is part of a care plan template. TimelineViewConfiguration is a custom object that defines how to display timeline events for a care plan. CarePlanGoal is a custom object that represents a goal that is part of a care plan. CareSpeciality and CareProgramGoal are not Health Cloud objects that are part of the standard Care Management data model.
質問 # 56
An Health Cloud administrator has a requirement to display a custom field from the HealthCondition object that categorizes High Risk Conditions on the Patient Card. Which two are steps required to achieve this? (Choose two.)
- A. Create a custom formula the Account object.
- B. Add the newly created custom formula field on the Patient Card referencing the HelthCondition object.
- C. Create an APEX Trigger to categorize the High Risk Conditions.
- D. Create a custom formula field on the Custom HealhCondition object.
正解：B、D
解説：
The steps required to display a custom field from the HealthCondition object that categorizes High Risk Conditions on the Patient Card are:
Create a custom formula field on the Custom HealthCondition object. This field can use logic to determine whether a health condition is high risk or not based on certain criteria.
Add the newly created custom formula field on the Patient Card referencing the HealthCondition object. This can be done by creating or editing a patient card configuration record and adding the field API name in the Field Name column.
質問 # 57
A Health Cloud administrator working on a Care Coordination project needs to change the role name 'Care Coordinator' to 'Care Consultant' to match the organizations nomenclaturE. Which three steps should the administrator take to ensure all Tasks identify the role 'Care Consultant'? (Choose three.)
- A. Update the Care Plan Record Type custom metadata type to reflect the care coordination processes specific to the Care Coordinators.
- B. Update the corresponding roles in the Assigned To picklist for the Care Plan Template Task object.
- C. Create an ETL script to update the previously assigned To picklist values of Tasks created in the past.
- D. Update/Add the organization roles in the CarePlan_Role_Patient key:value pair in Health Cloud Setting.
- E. Update the organization roles in the CarePlan_Role_Care_Coordinator key:value pair in Health Cloud Setting.
正解：B、D、E
解説：
According to the Health Cloud Implementation Guide, the three steps that an administrator should take to ensure all tasks identify the role 'Care Consultant' are:
Update/Add the organization roles in the CarePlan_Role_Patient key:value pair in Health Cloud Setting. This step allows the administrator to define or modify the roles that are available for assigning tasks to patients.
Update the organization roles in the CarePlan_Role_Care_Coordinator key:value pair in Health Cloud Setting. This step allows the administrator to define or modify the roles that are available for assigning tasks to care coordinators.
Update the corresponding roles in the Assigned To picklist for the Care Plan Template Task object. This step allows the administrator to update the values in the picklist field that determines who is responsible for completing a task in a care plan template. Creating an ETL script to update the previously assigned To picklist values of Tasks created in the past is not a recommended step, as it can introduce errors and data loss. Updating the Care Plan Record Type custom metadata type to reflect the care coordination processes specific to the Care Coordinators is not a relevant step for changing the role name.
質問 # 58
Which Permission Set Licenses and Permission Sets need to be assigned to users to leverage Utilization Management' (Choose three)
- A. Health Cloud Platform Permission Set License
- B. Health Cloud Utilization Management Permission Set
- C. Health Cloud Analytics Permission Set
- D. Health Cloud Foundation Permission Set
- E. Health Cloud Permission Set License
正解：A、B、E
解説：
To leverage Utilization Management features in Health Cloud, users need to have Health Cloud Permission Set License, Health Cloud Utilization Management Permission Set, and Health Cloud Foundation Permission Set. Health Cloud Permission Set License grants access to the Health Cloud platform objects and features. Health Cloud Utilization Management Permission Set grants access to utilization management objects so users can manage care requests and reviews. Health Cloud Foundation Permission Set assigns read access to additional Health Cloud platform capabilities4. Health Cloud Analytics Permission Set and Health Cloud Platform Permission Set License are not required for Utilization Management.
質問 # 59
A customer wants to move its existing Patient-Reported Outcome Measures (PROMs) surveys to Health Cloud. It requires a solution that allows for question banks and version control for this standardized survey.
Which solution should a consultant recommend?
- A. Discovery Framework
- B. Salesforce Feedback Management
- C. Health Cloud Forms
- D. Salesforce Surveys
正解：D
解説：
Salesforce Surveys is the best solution for moving existing PROMs surveys to Health Cloud. It allows for question banks and version control for this standardized survey.
質問 # 60
Bloomington Caregivers wants to ensure it maintains the privacy of its users' data by enabling data protection details for leads, contacts, and person accounts during the initial Health Cloud install and configuration.
Which entity should the administrator enable within Data Protection and Privacy for Health Cloud to work in this scenario?
- A. Objects
- B. Records
- C. Fields
- D. Tasks
正解：C
解説：
A is correct because enabling data protection details for fields is the entity that the administrator should enable within Data Protection and Privacy for Health Cloud to work in this scenario. Data protection details for fields allow users to specify the data protection level and data classification for each field on leads, contacts, and person accounts. This helps to identify and protect sensitive data, such as protected health information (PHI), and comply with privacy regulations, such as General Data Protection Regulation (GDPR).
質問 # 61
Where can a Salesforce administrator configuring different levels of access to patients' care plans, configure team members different levels of access to cases to ensure sensitive data is not shared with the wrong groups?
- A. Permission Set Groups
- B. Case Team Roles
- C. Profiles
- D. Permission Sets
- E. Contact Roles on case
正解：B
解説：
Reference and details below.
質問 # 62
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Salesforce Health Cloud Accredited Professional認定試験は、患者管理、ケアプラン管理、ヘルスチームの協力、ヘルスアナリティクスなどのトピックをカバーしています。この試験は、Health Cloudプラットフォームで作業する医療専門家の知識とスキルをテストすることを目的としています。試験は60問の多肢選択問題から構成され、制限時間は90分です。試験に合格するには、少なくとも68%のスコアを獲得する必要があります。
Salesforce Health Cloud認定プロフェッショナル認定試験は、Salesforce Health Cloudソリューションの実装、構成、および管理に関する専門家の専門知識を検証するように設計されています。この認定は、プロバイダー、支払者、製薬会社を含む医療機関で働く個人に最適です。これらは、Salesforceのテクノロジーを活用して患者の転帰を改善し、運用を合理化しようとしています。
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