最新 [2022年01月16日] リアルAvaya 78950X試験問題集解答
78950X問題集を使って一日でACSS試験合格（最新の65解答)
Avaya 78950X 認定試験の出題範囲：
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質問 36
Which Contact Center component was previously using a combination of Active Directory -Lightweight Directory Services (AD-LDS) and Microsoft Access databases?
- A. CCMS
- B. CCMM
- C. CCT
- D. CCMA
正解: C
質問 37
Which three methods of adding agents does Avaya Contact Center Select (ACCS) support? (Choose three.)
- A. Contact Center Management add agent
- B. Contact Center Management multi add option
- C. Contact Center Management create copy
- D. Contact Center Management add many users
- E. Contact Center Configuration Tool
正解: B,D,E
質問 38
Which two tasks must be completed before starting the WebLM Software Appliance deployment? (Choose two.)
- A. Mount the Avaya Contact Center Select (ACCS) DVD on the VMware server.
- B. Verify that the Avaya Contact Center Select (ACCS) Software Appliance has been deployed
- C. Log into the vCenter or vSphere.
- D. Download the WebLM Software Appliance from PLDS-
正解: A,C
質問 39
How many Multimedia users are fully configured within the sample users on Avaya Contact Center Select (ACCS)?
- A. 0
- B. 1
- C. 2
- D. 3
正解: C
質問 40
A call variable is useful because of which two characteristics? (Choose two.)
- A. Their values can be changed during a call session to serve as a collector for caller entered information.
- B. They can be assigned a range of values when they are created in the variable editor.
- C. They can be changed from call variable to global variable during a call session.
- D. Only call variables of type Integer can be used as wild variables.
正解: A,B
質問 41
Which two tools are used to configure the email servers In Avaya Contact Center Select (ACCS)? (Choose two.)
- A. The Configuration component of the ACCS Launchpad
- B. The outbound component of the ACCS Launchpad
- C. The ACCS Multimedia administration component
- D. The ACCS Ignition Wizard
正解: C,D
質問 42
Which statement about the Avaya SIP Sleuth is true?
- A. It is a separate downloadable application that runs on a local workstation PC.
- B. It must be downloaded and run from the AMS element manager.
- C. It is a pre-installed application found under Contact Center Common Utilities.
- D. It is a pre-installed application but must be activated in the registry of the Avaya Contact Center Select (ACCS).
正解: B
質問 43
When working with application flows, which statement about errors In syntax and logic in Orchestration Designer is true?
- A. The errors are automatically corrected.
- B. They appear in the error log view.
- C. They appear in the problems view in Orchestration Designer.
- D. The errors are signaled by Orchestration Designer at the instant they occur,
正解: A
質問 44
A customer has an existing operational Avaya Contact Center Select (ACCS) solution, and has added a new number for inquiries about a special credit loan offer. The customer wants calls to be answered by agents assigned the existing NewAccounts skillset.
Which two configuration tasks are needed to make sure calls from the new number are routed to the proper agents? (Choose two.) Which two configuration tasks are needed to make sure calls from the new number are routed to the proper agents? (Choose two.)
- A. A short code needs to be added on the IP Office.
- B. A corresponding CDN needs to be set up
- C. A new SIP extension needs to be added to the IP Office.
- D. A new short code needs to be set up in the ACCS.
正解: C,D
質問 45
What happens after an agent enters an After Call Work Item activity code while on a skillset call?
- A. After releasing the call, the agent must go Ready before entering the After Call Work state.
- B. The skillset call is released and the agent goes Into After Call Work state.
- C. The agent goes into a Walk Away state.
- D. When the agent releases the skillset call, they are automatically placed in an After Call Work state.
正解: D
質問 46
Which three tools can be used to show the status of the SIP extension used for calls that are not arriving at the Avaya Contact Center Select (ACCS)? (Choose three.)
- A. IP Office System Monitor Tool
- B. Window Event Viewer
- C. ACCS SGM Management Client
- D. IP Office System Status Application
- E. IP Office Web Manager
正解: A,B,E
質問 47
What are the high level configuration requirements for Avaya Aura Media Server (AAMS) HA?
- A. The UUID from Primary AAMS should be selected for use on Backup AAMS.
- B. The UUID from Backup AAMS should be selected for use on Primary AAMS.
- C. The Replication account setup must be different between Primary and Backup AAMS.
- D. Enable High Availability should only be selected on the Primary AAMS.
正解: A
質問 48
When configuring a scheduled backup using the Contact Center Database Maintenance utility, which three statements are true? (Choose three.)
- A. You can only backup one database (either CCMS, CCMA, CCT, or CCMM) at a time.
- B. You can schedule on a frequency of a specific date.
- C. You can schedule multiple applications for backup in a single scheduling task.
- D. The backup folder contains backup files for each application you select.
- E. Regularly occurring backups create a new backup folder for the previous backup.
正解: A,B,D
質問 49
What are three of the Avaya Contact Center Select (ACCS) data sets that must be backed up to protect the ACCS system? (Choose three.)
- A. ADMIN
- B. REGISTRY
- C. WebLM
- D. CCT
- E. CCMA
正解: C,D,E
質問 50
Where are the media files that provide music and recorded announcements to contact center applications stored?
- A. The Avaya Aura Media Server (AAMS) dedicated for Avaya Contact Center Select (ACCS)
- B. The Avaya Contact Center Select (ACCS) contact center system
- C. The IP Office voice mail system
- D. The Avaya Aura Media Server (AAMS) from Communication Manager (CM)
正解: B
質問 51
Which two statements about Thick Provisioning are true? (Choose two.)
- A. It prevents over allocation of hard disk resources.
- B. It improves hard disk performance.
- C. It requires less disk space overall than Thin Provisioning.
- D. It allows the Software Appliance image to be deployed faster.
正解: A,C
質問 52
Contact Center calls arriving at the IP Office are not reaching the Avaya Contact Center Select (ACCS) system.
What is causing this problem?
- A. The master script is not activated.
- B. The IP Office Short Code is not configured under the IP Office Server node.
- C. No agents are logged into any ACCS skillsets.
- D. The control directory number is not acquired.
正解: C
質問 53
Which two statements about Campus Business Continuity are true? (Choose two.)
- A. The active and standby Avaya Contact Center Select (ACCS) servers are in different network subnets and/or campus locations.
- B. The active and standby Avaya Contact Center Select (ACCS) must be visualized on the same VMware host servers.
- C. The active and standby servers must be in the same location and network subnet using static IP addresses.
- D. To support Business Continuity resiliency, the Avaya Contact Center Select (ACCS) agents must each have an associated Windows domain user account in the same Windows domain as the active and standby servers.
正解: B
質問 54
Which two statements about the Avaya Contact Center Select (ACCS) skillset are true? (Choose two.)
- A. Skillsets are only used for reporting purposes.
- B. Skillsets are referenced in both application flows and scripts.
- C. A skillset is a group of activity codes used for reporting purposes.
- D. A skillset is group of agents whose skills are similar.
正解: B,C
質問 55
Which type of application variables are used to reference the sample prompts?
- A. MUSIC type variables
- B. RAN type variables
- C. STRING type variables
- D. LANGUAGE type variables
正解: C
質問 56
Which two types of pegging thresholds will Impact both real-time displays and historical reports? (Choose two.)
- A. Display
- B. Service Level
- C. Service Factor
- D. Short call
正解: A,D
質問 57
Information in the Avaya Contact Center Select (ACCS) historical database Is summarized into interval, daily, weekly, and monthly summaries.
If the current time is 8:05 AM, when could the first interval report be created that would include current activity?
- A. Any time after 8:05 AM
- B. After midnight
- C. After 9:00 AM
- D. After 8:15 AM
正解: C
質問 58
Which statement about the value of a global variable Is true?
- A. It can only be changed in the variable editor.
- B. It can only be changed by deleting and re-entering it.
- C. It can be changed during a call using the assign command in a script.
- D. It can be changed during a call if It is flagged as a wild variable.
正解: B
質問 59
What is the function of the Data Synchronization process?
- A. It is used by the Avaya Contact Center Select (ACCS) system to push agent data to the IP Office.
- B. It Is used by the Avaya Contact Center Select (ACCS) system to pull agent data from the IP Office.
- C. t is used by IP Office to push agent data to the Avaya Contact Center Select (ACCS) system.
- D. It is used by IP Office to pull agent data from the Avaya Contact Center Select (ACCS) system.
正解: B
質問 60
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