2024年最新の100%試験高合格率Nonprofit-Cloud-Consultant問題集PDF
合格させる試験完全版Nonprofit-Cloud-Consultant問題集267解答
Salesforce Nonprofit-Cloud-Consultant認定試験は、寄付と支援者管理、プログラム管理、ボランティア管理など、Salesforce Nonprofit Cloudに関連するさまざまなトピックをカバーしています。試験はまた、データ管理、アナリティクス、レポート作成に関連するトピックや、非営利団体との協力に最適な方法に関するトピックもカバーしています。
非営利のCloud-Consultant認定を獲得することにより、非営利セクターで働く専門家は、Salesforceの非営利クラウドテクノロジーの専門知識を実証することができます。この認定は、世界中の非営利団体や雇用主によって認識されており、非営利セクターで働きたい人にとって貴重な資産になる可能性があります。
質問 # 134
A nonprofit has hired a consultant to help implement a Salesforce marketing automation solution.
Which question should a consultant ask the nonprofit first?
- A. Will departments be sharing the same marketing data?
- B. What are the overall marketing objectives and strategy?
- C. How is marketing data maintained and is it currently clean and accurate?
- D. How much visibility does the nonprofit need into the lifecycle of its marketing leads?
正解：B
解説：
When implementing a Salesforce marketing automation solution, it is crucial to understand the nonprofit's overall marketing objectives and strategy first. This foundational question will guide the consultant in aligning the marketing automation tools with the nonprofit's goals and ensuring the solution supports their broader mission. Knowing the marketing objectives and strategy will also help in tailoring the solution to effectively target the right audience, measure success, and adjust tactics as needed.
Reference:
Salesforce Nonprofit Cloud Consultant Study Guide
Marketing Cloud Implementation Guide
質問 # 135
The event manager for a nonprofit organization periodically imports a cleaned, structured list of event registrations. Now should the consultant set up the TDTM Trigger Handlers?
- A. Disable the Trigger Handler using Apex instead of TDTM.
- B. Disable TDTM for specific users.
- C. Disable Opportunity Contact Role trigger handlers.
- D. Disable TDTM for all users.
正解：B
質問 # 136
A consultant for a nonprofit needs to upload data that contains payments on existing opportunities in Salesforce using donation matching in the NPSP Data Importer.
After a gift is successfully matched to an existing record, which two updates may occur?
Choose 2 answers
- A. The Opportunity amount will include the new payment amount.
- B. The open Payment will be marked as Paid.
- C. The Stage of the Opportunity will change to Closed/Won.
- D. A Payment will be added to the Opportunity.
正解：A、B
解説：
Explanation
https://powerofus.force.com/s/article/NPSP-Configure-Data-Importer-Options
質問 # 137
A nonprofit organization is using Salesforce with the NPSP pre-installed. The nonprofit organization wants to give prospective volunteers a way to fill out their volunteer application online. How should this be accomplished?
- A. Create a Chatter Group for prospective volunteers, assign them a Chatter Free license, and have users complete the form.
- B. Set up the Volunteers for Salesforce Site Contact Information Site on the nonprofit's website.
- C. Set up the Volunteers for Salesforce Volunteer Signup Form on the nonprofit's website.
- D. Create a web-to-case form in Salesforce with the fields needed to capture the information asked for on the form.
正解：C
質問 # 138
A nonprofit organization on NPSP needs to be able to track the high school a student attended and track the enrollment of the student at college.
How should the consultant recommend tracking this?
- A. Use NPSP Affiliations objects to connect the Contact to the Account for their high school and college, use the Status field there to indicate if they are currently enrolled or are former students there.
- B. Install the Salesforce.org Higher Education Data Architecture (HEDA) managed package and use Affiliations.
- C. Turn on Field History Tracking for the Account lookup field on the Contact record, use the Account lookup to indicate where they are currently enrolled and change it as they move on.
- D. Set up a Campaign for each high school and college and use Campaign Members to connect the Contact to the Campaign. Change the values in Campaign Member Status from Sent/Responded to Current/Former.
正解：A
解説：
To track the high school a student attended and their college enrollment, the consultant should recommend using the NPSP Affiliations objects:
NPSP Affiliations: This object is designed to connect Contacts to Accounts representing institutions like high schools and colleges.
Status Field: Use the Status field within the Affiliations object to indicate if the student is currently enrolled or a former student.
This approach allows the nonprofit to maintain a detailed history of the student's educational journey and easily track changes in their enrollment status.
Reference:
Salesforce Nonprofit Success Pack Documentation
Salesforce Trailhead: Affiliations and Relationships in NPSP
質問 # 139
A nonprofit wants to manage a new program In Salesforce.
What should the consultant recommend as the first step before embarking on a new implementation project?
- A. Audit existing standard and custom objects and fields.
- B. Set up an implementation timeline and delivery plan.
- C. Identify the challenges the nonprofit is currently experiencing.
- D. Review data in a .csv file and begin mapping to existing fields.
正解：C
解説：
Before embarking on a new implementation project, it is crucial to first identify the challenges the nonprofit is currently experiencing. This ensures that the new solution will address the specific needs and pain points of the organization. Understanding these challenges will guide the implementation strategy and help in configuring Salesforce to meet the nonprofit's goals effectively.
Steps:
Conduct stakeholder interviews to gather information on current processes and challenges.
Analyze the data collected to identify common themes and pain points.
Document the identified challenges and prioritize them based on their impact on the organization's mission and operations.
Use these insights to define the scope and objectives of the new implementation project.
Reference:
NGO Ebook CRM For Good: Emphasizes the importance of understanding current challenges before starting new projects.
Nonprofit Cloud Implementation Guide: Provides best practices for identifying and documenting challenges to inform implementation strategy.
質問 # 140
A nonprofit organization had enabled Person Accounts in its org and now wants to install NPSP. The nonprofit organization wants to completely remove all Person Account features. What should the nonprofit organization consider?
- A. Create a case in Salesforce to completely remove the Person Account record type
- B. Ensure the Person Account record type is selected as the Household record type in NPSP Settings
- C. Use the NPSP Conversion Utility Tool
- D. Apply for a new Salesforce organization and request a license transfer
正解：D
質問 # 141
A finance associate needs to track specific funds associated with gifts from individuals and organizations. Gifts may be received as either single amounts associated with one or more funds, and totals by fund will need to be reported on for reconciliation with a finance system.
How should the consultant accomplish this with NPSP?
- A. Create a custom multi-select picklist on the Opportunity record to allow for choosing each of the funds towards which the gift is designated.
- B. Create Campaign records for each of the funds, and associate them with the Opportunity Primary Campaign field on the Opportunity records representing the amounts towards each fund.
- C. Create Campaign records for each of the funds, create a custom Lookup to Campaigns on the Payment Object, and associate them with Payment records representing the amounts towards each fund.
- D. Create General Accounting Unit records for each of the funds, and associate them with the Opportunity by GAU Allocation record amounts representing the amounts towards each fund.
正解：D
解説：
To track specific funds associated with gifts from individuals and organizations in NPSP, the consultant should create General Accounting Unit (GAU) records for each of the funds and associate them with the Opportunity by GAU Allocation record amounts.
Steps:
Log in to Salesforce: Access the Salesforce org with NPSP installed.
Create GAU Records:
Navigate to the App Launcher and search for "General Accounting Units".
Click "New" to create a new GAU record for each fund.
Fill in the necessary details such as GAU Name, Description, and any other relevant information.
Save the GAU records.
Associate GAUs with Opportunities:
Navigate to the Opportunity related to the donation.
In the Opportunity record, find the "GAU Allocations" related list.
Click "New" to create a new GAU Allocation.
Select the appropriate GAU record from the lookup field.
Enter the allocation amount and any other necessary details.
Save the GAU Allocation record.
Reporting: Use standard or custom reports to track and report on GAU Allocations for reconciliation with the finance system.
Reference:
CertGod Nonprofit Cloud Consultant Guide
質問 # 142
A consultant is working on a data migration to NPSP that includes tens of millions of records across many objects. The migration needs to take place over a weekend to minimize system downtime.
What should the consultant recommend?
- A. Data Import Wizard
- B. NPSP Datalmport
- C. SOAP API
- D. Bulk API
正解：B
質問 # 143
A nonprofit wants to convert from Legacy Recurring Donations to Enhanced Recurring Donations.
What are two considerations the nonprofit should take into account before making the switch?
Choose 2 answers
- A. Reverting to Legacy Recurring Donations is unsupported.
- B. An ETL tool is required to revert to Legacy Recurring Donations.
- C. Enhanced Recurring Donations introduces a new custom object.
- D. All existing integrations should be reviewed for compatibility.
正解：B、D
解説：
Explanation
https://sfdo-docs.s3-us-west-2.amazonaws.com/npsp_rd_upgrade_guide.pdf
質問 # 144
A nonprofit needs more insight into why some corporate sponsorships are closing and why others are lost.
They want to evaluate information including pipeline value, number of opportunities. Pardot score, win/lost percentage, stage value, and a table of opportunities. The system admin wants to deploy a solution quickly.
Which solution should a consultant recommend?
- A. NPSP Advanced Mapping
- B. Salesforce Reports
- C. Insights Platform Data Integrity
- D. B28 Marketing Analytics
正解：B
質問 # 145
A consultant is about to begin a data project with a nonprofit to clean up Opportunity data.
Which opportunity data situation requires a consultant to temporarily disable NPSP Triggers for performance reasons?
- A. Uploading 600,000 new Organization Accounts without addresses
- B. Uploading 400,000 new records to a custom object
- C. Uploading 1 million new Contact records
- D. Uploading 100,000 new Task records
正解：C
質問 # 146
The admin at a nonprofit wants to delegate authority to two specific users to process gift entries.
Which three permissions should the consultant add to a permission set so the users can perform this work with only the necessary level of access?
Choose 3 answers
- A. Grant access to BDI_BatchOvemde and BDI_DataImport Visualforce pages.
- B. Grant create and edit access to all required objects and fields.
- C. Grant visibility to the Gift Entry tab.
- D. Grant the View All Data permission.
- E. Grant create, edit and delete access to all required objects and fields.
正解：A、C、E
解説：
To delegate authority to specific users for processing gift entries, the consultant should add the following permissions to a permission set:
Grant visibility to the Gift Entry tab:
This permission ensures that users can access the Gift Entry tab where they can process and manage gift entries.
Grant create, edit, and delete access to all required objects and fields:
Users need full CRUD (Create, Read, Update, Delete) access to objects and fields related to gift processing such as Donations, Payments, and any custom fields or objects involved in the gift entry process.
This level of access is essential for users to accurately record, update, and manage gift entries.
Grant access to BDI_BatchOverride and BDI_DataImport Visualforce pages:
These Visualforce pages are part of the Batch Data Import (BDI) functionality in NPSP, which is used for batch processing of gift entries.
Access to these pages allows users to override batch data and perform data imports necessary for processing gifts.
Reference:
Salesforce documentation on Gift Entry permissions: Gift Entry Permissions
質問 # 147
An international nonprofit added a translated Relationship picklist value, but both Relationship records are displaying incorrectly.
What is the cause of this issue?
- A. The current user has an incorrect locale.
- B. The reciprocal relationship value is missing in the NPSP Settings tab.
- C. The language is unsupported in NPSP.
- D. The Translation Workbench is disabled.
正解：B
解説：
When an international nonprofit adds a translated Relationship picklist value but both Relationship records are displaying incorrectly, the likely cause is that the reciprocal relationship value is missing in the NPSP Settings tab.
Reciprocal Relationship Setup:
In NPSP (Nonprofit Success Pack), relationships between contacts often need to be reciprocal. For example, if Contact A is listed as "Parent" of Contact B, then Contact B should be automatically listed as "Child" of Contact A.
Reference:
Configuration in NPSP Settings:
The NPSP Settings tab allows administrators to define reciprocal relationship mappings. If these mappings are not correctly defined, relationships may not display as expected.
Ensure the reciprocal relationship is added and mapped correctly in the NPSP Settings under the Relationships section.
質問 # 148
A nonprofit organization has been informed of a deceased donor and wants to ensure that the donor no longer appears on any mailing lists. Which action should the nonprofit organization take on the donor's contact record?
- A. Delete the Contact record
- B. Delete the values in the phone and email fields
- C. Select the Deceased field
- D. Select the Do Not Email, Do Not Contact, and Email Opt Out fields
正解：C
解説：
To ensure that a deceased donor no longer appears on any mailing lists, the nonprofit organization should select the "Deceased" field on the donor's contact record. Here's how to do it:
Navigate to the Contact Record:
Go to the Contacts tab in Salesforce.
Search for and open the donor's contact record.
Select the Deceased Field:
Locate the "Deceased" checkbox on the contact record.
Check the box to mark the contact as deceased.
Verify Exclusion from Mailing Lists:
Ensure that automated workflows and processes exclude contacts marked as deceased from email and mailing lists.
Review and update any relevant segments or mailing lists to remove the deceased donor.
This action preserves the donor's history in Salesforce while ensuring they are no longer included in future communications.
Reference:
Salesforce NPSP Documentation: Managing Contact Records
Salesforce Trailhead: Nonprofit Success Pack (NPSP) Basics
質問 # 149
A nonprofit has significant staff turnover and wants to ensure that the purpose of Salesforce field customization is clearly understood by system admins who are new to the nonprofit.
How should the consultant meet the requirement?
- A. Run and view the Setup Audit Trail.
- B. Complete all field descriptions.
- C. Create a field history report.
- D. Run the Schema Builder.
正解：B
解説：
Explanation
https://trailhead.salesforce.com/content/learn/modules/data_modeling/schema_builder
質問 # 150
A nonprofit is loading 5 million donation history records into Salesforce from a payment processing system.
What should the consultant do to ensure the data load Is successful?
- A. Create an Apex Test Class.
- B. Deploy a Custom Apex Class with TDTM.
- C. Temporarily disable TDTM Trigger Handlers.
- D. Disable Data Validation Rules.
正解：C
質問 # 151
A nonprofit needs to frequently import membership renewal and donation dat
a. Each Import needs a different configuration that will update existing Contacts in addition to creating Opportunities.
Which tool should the consultant recommend?
- A. NPSP Batch Data Import
- B. Salesforce Data Loader
- C. Salesforce Import Wizard
- D. NPSP Data Importer
正解：D
質問 # 152
A nonprofit is implementing Salesforce for program management. The nonprofit wants to measure user adoption after go-live.
What are two metrics the nonprofit can use to measure user adoption'
Choose 2 answers
- A. Percentage of Leads converted on a weekly basis
- B. Number of Account and Contact records created in the last 30 days
- C. Number of Opportunity records created in the last 30 days
- D. Percentage of staff logging in on a weekly basis
正解：A、B
解説：
https://trailhead.salesforce.com/en/content/learn/modules/user-adoption-metrics/measure-salesforce-usage
質問 # 153
A consultant needs to load a large volume of data for a nonprofit.
Which two steps should the consultant take before the data loads to speed up the process?
Choose 2 answers
- A. Recalculate Sharing Rules.
- B. Disable related Apex classes in TDTM.
- C. Defer Sharing Rule Calculation.
- D. Add record owners to Role Hierarchy.
正解：B、C
解説：
When loading a large volume of data for a nonprofit, the following steps can significantly speed up the process:
Defer Sharing Rule Calculation:
Defer the sharing rule calculations during the data load process. This prevents Salesforce from recalculating sharing rules for each record as it is loaded, which can slow down the process considerably.
After the data load is complete, you can manually trigger the sharing rule recalculations.
Steps to Defer Sharing Rule Calculation:
Go to Setup.
Enter "Defer Sharing Calculations" in the Quick Find box.
Enable the deferment option before starting the data load.
Disable Related Apex Classes in TDTM:
Temporarily disable Apex triggers and classes in the TDTM (Table Driven Trigger Management) framework to reduce processing overhead during the data load.
This ensures that the system doesn't execute complex Apex code for each record being loaded.
Steps to Disable Related Apex Classes in TDTM:
Go to NPSP Settings.
Navigate to TDTM (Table Driven Trigger Management).
Identify and disable the relevant triggers and classes temporarily.
These steps help streamline the data loading process by minimizing the processing and recalculations that Salesforce would otherwise perform on each record.
Reference:
Salesforce Help: Defer Sharing Rule Calculation
Nonprofit Success Pack (NPSP) Documentation: Managing TDTM Settings
質問 # 154
A nonprofit conducts background checks on all prospective volunteers. Only the volunteer manager and executive director should be able to access the fields related to background checks on the Contact object.
How should the consultant configure the security settings?
- A. Assign the volunteer manager and executive director to a Public Group and grant the Public Group access to those fields.
- B. Create a Role for the volunteer manager under the executive director's Role and grant read, write access to those fields in the volunteer manager's role.
- C. Create a Sharing Rule that grants the volunteer manager and executive director access to the background check fields.
- D. Create a Permission Set that grants access to those fields and assign it to the volunteer manager and executive director.
正解：D
解説：
To restrict access to fields related to background checks on the Contact object so that only the volunteer manager and executive director can access them, the consultant should:
Create a Permission Set:
A permission set is a collection of settings and permissions that gives users access to various tools and functions.
Creating a permission set that includes access to the specific fields related to background checks allows for precise control over who can view and edit these fields.
Grant Field-Level Security:
Within the permission set, set field-level security to ensure only the specified users can view and edit the background check fields.
This ensures that sensitive information is only accessible to authorized personnel.
Assign the Permission Set:
Assign the permission set to the volunteer manager and executive director.
This approach provides flexibility and security, ensuring that only the designated users have the necessary access without altering the overall role hierarchy or creating unnecessary sharing rules.
Reference:
Salesforce documentation on Permission Sets: Permission Sets
These solutions ensure efficient and secure handling of data and permissions within the Salesforce Nonprofit Cloud.
質問 # 155
A nonprofit wants a report of all memberships that will expire in exactly 30 days.
How should a consultant filter a report on Membership End Date?
- A. Membership End Date is equal to or greater than NEXT 30 DAYS.
- B. Membership End Date is equal to or less than NEXT 30 DAYS.
- C. Membership End Date equals NEXT 30 DAYS and does not equal NEXT 29 DAYS.
- D. Membership End Date is equal to NEXT 30 DAYS.
正解：C
質問 # 156
A nonprofit organization wants to add any donor who gives to its Capital Fund to the Capital Campaign. Which two steps should be taken to accomplish this?
- A. Enable the Automatic Campaign Member Management in NPSP settings
- B. Create a trigger that automatically adds any donor as a Campaign Member
- C. Populate the Primary Campaign Source field on the Opportunity record
- D. Upload a list of all donors as Campaign Members using the Data Import Wizard
正解：A、C
質問 # 157
A nonprofit organization wants to track all donations that go to a specific, designated fund. How should a consultant solution for this use case?
- A. Create a GAU Allocation record for the designated fund.
- B. Create a custom object for to track fund accounts and then create an Account record for the designated fund.
- C. Create a GAU record for the designated fun.
- D. Create an Opportunity record type, called "Funds" and then create an Opportunity record for the designated fund.
正解：A
解説：
To track all donations that go to a specific, designated fund, the consultant should create a GAU Allocation record for the designated fund. Here's how to set it up:
Create GAU Records:
Navigate to the App Launcher and search for "General Accounting Units".
Create a new GAU record for each designated fund.
Link Donations to GAUs:
When entering or importing donations (Opportunities), use the GAU Allocation section to allocate the donation amount to the relevant GAU.
Specify the amount or percentage of the donation that should be allocated to each GAU.
Set Up GAU Allocation:
In the Opportunity record, scroll to the GAU Allocations related list.
Click "New" to create a new GAU Allocation.
Select the appropriate GAU and enter the allocation amount.
Reporting on GAUs:
Create reports to track donations by GAU.
Use the GAU Allocation object in your report to filter and summarize donations by designated funds.
By using GAU Allocations, the nonprofit can effectively manage and report on restricted funds, ensuring that donations are tracked according to donor intent.
Reference:
Salesforce NPSP Documentation: General Accounting Units (GAUs)
Salesforce Trailhead: Manage General Accounting Units (GAUs)
質問 # 158
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Salesforce Nonprofit-Cloud-Consultant試験に受験資格を得るためには、非営利団体での経験とSalesforceプラットフォームの知識が必要です。Salesforce Nonprofit Cloudのさまざまな機能に精通しており、寄付管理、ボランティア管理、資金調達、マーケティング自動化などについて理解している必要があります。また、Salesforce非営利データモデルとデータ管理のベストプラクティスにも精通している必要があります。
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