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[Q26-Q49] 最高の3313のPDF問題集100%GoShiken試験合格率保証 [2022年02月]

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最高の3313のPDF問題集100%GoShiken試験合格率保証 [2022年02月]

GoShikenの問題集で100%あなたの3313 Avaya Aura® Contact Center Maintenance and Troubleshooting Exam試験を一発合格


Avaya 3313 認定試験の出題範囲：

トピック出題範囲
トピック 1
  • Describe component relationships and interactions in a SIP-based AACC solution
トピック 2
  • Explain how to perform upgrades to a SIP enabled Avaya Aura Contact Center

 

質問 26
Refer to the Exhibit.

In a SIP-enabled contact center deployment which protocol is used to connect the Application Enablement Service (AES) and Contact Center Manager Server (CCMS)?

  • A. H.323
  • B. STP
  • C. AML
  • D. TCP
  • E. TR87/TLS

正解: B

 

質問 27
When troubleshooting Avaya Aura Contact Center (AACC) system faults, you can use the SGM Management Client to view the status of the connection to which two components? (Choose two.)

  • A. Session Manager (Voice inbound proxy)
  • B. APS server (Presence proxy)
  • C. Communication Manager (voice inbound proxy)
  • D. Application Enablement services (CTI proxy)

正解: A,D

 

質問 28
You are in the process of troubleshooting the Contact Center License Manager.
You must confirm that the server identified in the Contact Center License Manager Registry key matches the Contact Center License Manager server configured in which utility?

  • A. Contact center Management
  • B. server configuration
  • C. Access and partition Manager
  • D. Multimedia Administration Tool

正解: C

 

質問 29
Refer to the Exhibit.

Which communication protocol is used between the Avaya Aura Session Manager (ASM) and the Avaya Aura Contact Center (AACC)?

  • A. H.323
  • B. AML
  • C. SIP
  • D. TLS

正解: D

 

質問 30
The phantom Scan Utility (Pscan) is an AACC utility used to scan and perform which three tasks? (Choose three.)

  • A. View all calls
  • B. Disconnect the call if one is present in the system.
  • C. View only those calls that are waiting in queue.
  • D. Clear call from the utility and from Real-TIME Display Report.

正解: B,C,D

 

質問 31
A Contact Center administrator requires information on Contact Center components such as skillset properties, application properties, agent properties, and CDN properties.
Which Historical Report folder (category) should be examined?

  • A. Call-by-Call
  • B. Configuration
  • C. Contact Summary
  • D. Agent Performance

正解: C

 

質問 32
Avaya Aura Contact Center supports implementing Secure Real-Time Transport Protocol (SRTP) for voice contacts within the Contact Center. SRTP is an extension to the Real-Time Transport Protocol (RTP) to support secure real-time communications. The primary use of SRTP is to encrypt and authenticate voice over IP on the network.
Before implementing SRTP in Contact Center, you must have TLS on which three links? (Choose three.)

  • A. Contact Center to Avaya Aura Media Server (AAMS)
  • B. Session Manager (ASM) to Contact Center
  • C. Agent telephones to Communication Manager (CM)
  • D. Communication Manager (CM) to Contact Center

正解: A,B,C

解説:
Explanation
https://downloads.avaya.com/css/P8/documents/100178588

 

質問 33
On the Contact Center Manager Server (CCMS), by default, where are current SIP messages logged?

  • A. D:\Avaya\Logs\CCMS\CCMS_SGM_SipMessages0.log
  • B. F:\Avaya\ContactCenter\Logs\CCMS\SGM\SipMessages0.log
  • C. D:\Avaya\Logs\CCMS\SGM\SipMessages0.log
  • D. C:\Avaya\Logs\CCMS\SipMessages0.log

正解: A

 

質問 34
In a SIP environment, which component of the Avaya Aura Contact Center (AACC) performs call signaling?

  • A. SIP Proxy Server
  • B. SIP Redirect Server
  • C. SIP Gateway Manager
  • D. SIP Computer Telephony Integration (CTI)

正解: A

 

質問 35
In an Avaya Aura Contact Center (AACC) multimedia environment with Communications Control Toolkit (CCT), which NCCT service is not used in a SIP deployment?

  • A. NCCT TAPI Connector
  • B. NCCT SMON
  • C. NCCT OI Service
  • D. NCCT Service
  • E. NCCTDALS

正解: A

 

質問 36
You created a user in Center Manager Administration (CCMA), but the user is not able to login as user after mapping this account.
Which utility can user to verify what accounts have been created and mapped on the CCMA server?

  • A. Manager Administration > User accounts
  • B. Manager Administration configuration > CCMA User Migration
  • C. CCMA > User Logins
  • D. CCMA >User agent

正解: D

 

質問 37
The Application Event Log contains events generated by installed application and software such as the AACC component. Most AACC component log entries in the Application Event log.
What is the AACC Application source type for contact center manager server (CCMS) core services and the License manager?

  • A. servicing
  • B. Ngen
  • C. service control Manager
  • D. SC

正解: A

 

質問 38
Which SIP component supports both H.323 and SIP protocol architecture, and which common media streaming protocol is supported?

  • A. Network Routing Service with TCP and UDP
  • B. SIP Redirect Server with RTP
  • C. SIP Gateway with Real-Time Protocol (RTP)
  • D. SIP Gateway Manager with transport Layer Security (TLS)
  • E. Back to Back User Agent (B2BUA) with TLS

正解: C

 

質問 39
While troubleshooting a communication control (CCT) issue, Avaya support has requested an archive of all current CCT log files.
How would you make an archive of the log files to provide to support personnel?

  • A. Run the log Archive utility on the CCT and click the "Schedule An hive" button on the tab. When the schedule completes, the archive will be available in the configured archive lot
  • B. Create a ZIP archive of all files in D:\Avaya\Logs\CCT.
  • C. The Archive Manager creates a new log file archive every hour. the archive will be available configured archive location when the Archive Manager completes the archive process.
  • D. Run the Log Archiver utility on the CCT server and click the "Archive AM Files Now" button on Settings tab. The archive will be available in the configured archive location.

正解: D

 

質問 40
The SIP CTI link between a SIP-enabled Avaya Aura Contact Center (AACC) and Application Enablement Services (AES) employs secure communication.
Which three objectives does secure communication commonly aim to achieve? (Choose three.)

  • A. Integrity
  • B. Private Key
  • C. Public Key
  • D. Confidentiality
  • E. Authorization

正解: A,D,E

 

質問 41
The C:\WINDOWS\system32\drivers\etc\hosts file on the Contact Center Manager Server (CCMS) contains multiple entries for each host. You have removed the duplicate entries by manually editing the file.
What should you do next to completely resolve the issue?

  • A. Use the windows services utility to restart the MAS Configuration manager services.
  • B. Reboot the CCMS server.
  • C. Run the Server Configuration utility, save and apply all changes, then reboot the CCMS server.
  • D. Run the CCMS network Configuration utility, save and apply all changes, then reboot the CCMS server.

正解: A

 

質問 42
Firewalls are a key part of keeping networked computers safe and secure.
Which three statements regarding Avaya Aura Contact Center (AACC) and firewalls are true? (Choose

  • A. With every Service Pack, AACC installs a firewall policy which opens up the ports for an AACC solution to communicate and function.
  • B. If required you can import an AACC Firewall Policy.
  • C. Download and install Microsoft security patches to AACC servers as patches become available.
  • D. AACC host-based firewalls can typically cause issues unless they are properly imported.

正解: B,C,D

 

質問 43
While investigating an issue with Contact Center Manager Server (CCMS), you discover that the Task Flow Executor (TFE) frequently restarts. In an effort to discover the cause of the restarts, you decide to review the TFE log file.
Which file contains the most recent TFE logs?

  • A. D:\Avaya\Logs\CCMS_TFE_5
  • B. D:\Avaya\Logs\CCMS\TFE_1
  • C. D:\Avaya\Logs\CCMS\CCMS_TFE_5
  • D. D:\Avaya\l_ogs\CCMS\CCMS_TFE_1

正解: A

 

質問 44
Which Windows Event Viewer folder contains Communications Control Toolkit (CCT) audit, error, and security log files?

  • A. Windows Event Viewer\Windows Logs\Security
  • B. Windows Event Viewer\Performance\Logs
  • C. Windows Event Viewer\Windows Logs\System
  • D. Windows Event Viewer\Applications and Services Logs
  • E. Windows Event Viewer\Windows Logs\Applications

正解: D

 

質問 45
Real displays are not being updated with data. You suspect that CCMA is not receiving real-time data from CCMS.
To verify that the Multicast transmission is being received from the CCMS you open a command prompt window and type which command?

  • A. rtrtrace
  • B. icertdtrace
  • C. mCast.exe
  • D. mRcv.exe

正解: D

解説:
Explanation
Test the RSM service using the Multicast Receive utility (mRcv.exe), if you are having problems with real-time displays. The mRcv.exe utility displays statistical information according to the settings specified in a configuration tool called mRcv.ini.
https://downloads.avaya.com/css/P8/documents/100093298

 

質問 46
In a sip-enabled Avaya Aura Contact Center (AACC) deployment, which component supplies call treatment and call progress tones to external callers?

  • A. Session Manager
  • B. Avaya Aura Media server
  • C. Contact center Media services
  • D. SIP Gateway manager

正解: C

 

質問 47
Which two visualization technologies are supported for Avaya Aura Contact Center (AACC)? (Choose two.)

  • A. XenSecure Xen 3.1.2
  • B. VMWare vSphere 4.0
  • C. Microsoft Hyper-V
  • D. Microsoft Virtual Server
  • E. VMWare vSphere 3.0

正解: B,C

 

質問 48
When troubleshooting a stand-alone Avaya Aura Media Server (AAMS) issues, you may need to use packet capture tools to view the data messages being sent to and from the various system components.
Which tool can you use to capture packets and display a detailed view of the packet data?

  • A. Pscan
  • B. Avaya Grep
  • C. Wireshark
  • D. Tcpdump

正解: B

 

質問 49
......

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