[2023年11月20日]Field-Service-Lightning-Consultant問題集完全版問題、試験学習ガイド
Field Service Lightning program無料認定試験材料GoShikenからの303問題
Salesforce Field-Service-Lightning-Consultant試験は60問の多肢選択問題から構成され、合格ラインは68％であり、時間制限は105分です。この試験は監視され、オンラインまたはテストセンターで受験することができます。認定は2年間有効です。
質問 # 42
One of the products sold by Universal Containers requires quarterly service appointments.
Which feature should a Consultant use to meet this requirement?
- A. Configure a Maintenance Plan.
- B. Define a repeating Work Type.
- C. Implement Path for Work Orders.
- D. Build a Process for Service Appointments.
正解：A
質問 # 43
Universal containers requires trained inspectors to make three site visits per year to inspect containers sites. These visits must be scheduled within 14 days of the inspection due date.
What are two ways s consultant can configure maintenance plans to meet the requirement? Choose 2 answer
- A. Auto-generate work orders with a 14-day Generation horizon.
- B. Associate a work type called site visit to a maintenance plan.
- C. Associate a required skill called site visit to a maintenance plan.
- D. Auto-generate work orders with a 14-day Generation timeframe.
正解：A、B
質問 # 44
universal containers have a call center that responds to requests from
customers and schedules time for field service engineers (FSEs) to perform work on assets owned by the client. Call center agents are responsible for booking appointments Which permission set license should be assigned to the call center agents?
- A. FSL dispatcher license
- B. FSL agent license
- C. FSL admin license
- D. FSL resource license
正解：B
質問 # 45
Universal Containers' (UC) Technicians are required to record actual work duration against baseline estimates at the Work Order Line Item Level for certain tasks. How can this be supported using standard fields and features?
- A. Create Work Types for all tasks requiring an estimated versus baseline value. Train Service Technicians to select the appropriate Work Type, and then update the "Duration" field on the Work Order Line Item.
- B. Create Knowledge Articles with the baseline durations for each Product. Train Service Technicians to associate the appropriate Knowledge Article, and then update the "Duration" field on the Work Order Line Item.
- C. Create Work Types for all tasks requiring an estimated versus baseline value. Train Service Technicians to select the appropriate Work Type, and then update the "Duration" field on the Work Order.
- D. Train Dispatchers to update the "Duration" field when Work Orders are created. Train Service Technicians to select the appropriate Work Type, and then update the "Duration" field on the Work Order Line Item.
正解：C
質問 # 46
Universal Containers wants to use Work Types, since many of their Work Orders require the same Field Service Technician skills. What should the Consultant consider when using Work Types?
- A. A Work Order inherits the Work Types required skills; however, the user has the ability to add/remove skills on the Work Order.
- B. A change to the skills on a Work Type will affect the required skill on Work Orders previously created from that Work Type.
- C. A Work Order Line Item will inherit their parent Work Order's Work Type Skills, and the user is unable to make additional changes.
- D. An existing Work Order Line Item will inherit the required skill of a Work Type, regardless of any existing required skills.
正解：A
質問 # 47
universal containers needs a team to perform periodic maintenance on the most complex products.
Which feature should the consultant configure to meet this requirement?
- A. Preferred resource
- B. Technicians with required skill
- C. Required resource
- D. Service crew
正解：D
質問 # 48
Service technicians at AW Computing use the Field Service mobile application when in the field. The technicians rely on Knowledge articles to assist them with completing assigned work.
How should the solution be configured to ensure technicians can access relevant Knowledge articles?
- A. Attach the relevant articles to the work order or work order line items.
- B. Create a quick action on the work order to search the Knowledge base.
- C. Add the Knowledge Lightning component to the Field Service mobile app.
- D. Update the Service Appointment page layout to include the Articles related list.
正解：A
質問 # 49
which two considerations impact the scheduled time frame of multi-day work?
Choose 2 answers
- A. Assigned resource
- B. Resource skill level
- C. Break duration
- D. Homebase travel
正解：A、C
質問 # 50
the org -wide default sharing for a service appointment Is set to private If the service appointment is cancelled, which users will have visibility to the record?
- A. assigned resources, owner of service appointment and members of service territory
- B. owner of service appointment and members of service territory
- C. owner of service appointment and members of user territory
- D. assigned resources, owner of service appointment and members of user territory
正解：C
質問 # 51
universal container wants to make to easier for its managers to monitor prevention maintenance work order using dispatcher console Which two filtering options should manager use to find the appropriate work order?
Choose 2 answers
- A. The dispatcher work order polygons and filters the list to show only desired service appointment
- B. The dispatcher console MAO and filter the list to show only desired service appointment
- C. The prevention maintenance Gantt and filter the list to show only desired work orders
- D. The dispatcher console appointment list and filter the list to show only desired service Appointment
正解：B、D
質問 # 52
universal container provides installation services for each of its products. Each product requires different number of times, and a different sets of installation tasks How should a consultant configure field service lightning to support this service
- A. Use work order to define the installation services for each product use work type to each work - use work type to track work for each customer - use service appointment
- B. Use service appointment to define the installation services for each product - use work order to track order for each customer use task to assign the work
- C. Use the work type to define the installation services for each product- use work order to track work for each customer - use service appointment to assign the work
- D. Use cases to define the installation services for each product - use service appointment to track the work for each customer- use work order to assign the work
正解：C
解説：
to assign the work
質問 # 53
Universal Containers wants to equip their field technicians with access to helpful information when they are in the field. What solution should a Consultant recommend to satisfy this requirement?
- A. Attachments on Cases.
- B. Knowledge Base on Work Orders.
- C. Custom Links on Work Orders.
- D. Knowledge Base on Cases.
正解：B
質問 # 54
Which two features on the Dispatcher Console should the Consultant use to visualize Rule Violating Service Appointments? Choose 2 answers
- A. Color Palettes
- B. Appointment List
- C. Gantt Map
- D. Gantt
正解：B、D
質問 # 55
Universal Containers has Role-based Technicians and Managers who handle Service Appointments. Many times, Technicians arrive on-site but are unable to gain access to the customer's equipment. In this scenario, only the Manager has permission to cancel the Service Appointment. How should a Consultant recommend adhering to this business process?
- A. Configure Status Transitions based on Resource Type.
- B. Assign Permission Sets that allow Status Transitions.
- C. Allow Status Transitions based on Role.
- D. Limit Status Transitions based on Profile.
正解：D
質問 # 56
Universal Containers UC wants to ensure that technicians enter required information only once when completing work orders on the field service lightning mobile app. The information entered by technicians need to also update the service appointment and the case that are associated to the work order.
What should consultant leverage to ensure the right data is captured from the field service lightning mobile app?
- A. Quick action on the work order and flow to update the case and service appointment
- B. Lightning component with required field to update the case, work order and service appointment
- C. Process builder on case to update the service appointment and work order
- D. Quick actions on cases, work orders and service appointment with required fields
正解：A
質問 # 57
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Salesforce Certified Field Service Lightning Consultantになるために、候補者はField Service Lightningプラットフォームとその機能についての確固たる理解を持っている必要があります。彼らは、顧客要件を満たすためにField Service Lightningソリューションを設定およびカスタマイズできるようにする必要があり、モバイルワークフォースを管理し、Field Service Lightningを他のSalesforce製品と統合することができるようにする必要があります。さらに、候補者はField Service Lightningで実践的な経験を持ち、導入およびメンテナンス中に発生する問題をトラブルシューティングして解決する能力を示さなければなりません。Salesforce Field-Service-Lightning-Consultant試験に合格することで、候補者のField Service Lightningに関する専門知識が認められ、Salesforceコンサルタント、管理者、またはアーキテクトとしての信頼性が向上します。
Salesforce Certified Field Service Lightningコンサルタントになるには、候補者はSalesforce Field-Service-Lightning-Consultant試験に合格する必要があります。この試験では、フィールドサービス管理、Salesforceプラットフォーム、フィールドサービスライトニングソリューションの実装と構成に関する候補者の知識をテストします。試験に合格した候補者は、Salesforce Field Service Lightningを使用してカスタムソリューションを設計および展開する能力を示しています。
Field-Service-Lightning-Consultant試験の問題集簡単まとめ：https://www.goshiken.com/Salesforce/Field-Service-Lightning-Consultant-mondaishu.html
リアルField-Service-Lightning-Consultantは100% カバー率リアル試験問題を使おう：https://drive.google.com/open?id=1F7oFOH0qZk8xYE8Dzh2Bcoj25psm8Pkf