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質問 264
Which of the following steps is not a part of the human resources professional's role in observing the guidelines of the Americans with Disabilities Act when an employee requests ADA accommodation?
- A. Set up and mediate meeting between supervisor and employee
- B. Request that the employee acquire medical certification of condition
- C. Send full review of accommodation process to upperlevel management
- D. Provide for all employee accommodation requests to ensure continued employment
- E. Meet with department supervisor to discuss employee accommodation
正解: D
解説:
Explanation: The human resources professional is not required to provide for all employee accommodation requests to ensure continued employment. Human resources professionals are expected to discuss possible employee accommodations with management and to recommend the implementation of certain requests, but there is no requirement to implement all requests. Answer choices A, B, C, and E are all steps in the human resources professional's role in observing the guidelines of ADA, so they are incorrect.
質問 265
Work schedule documents, covered under the Fair Labor Standards Act (FLSA), should be retained for how many years?
- A. 0
- B. 1
- C. 2
- D. 3
正解: B
解説:
Explanation: According to FLSA, work schedule documents should be retained for a minimum of 2 years. Job announcement should be retained for at least 1 year. Employee contracts should be retained for at least 3 years. FLSA does not have a minimum retention rate of 5 years for any documents, although businesses may choose to extend the minimum retention to 5 years for certain documents to ensure they maintain certain records.
質問 266
During which phase of the strategic planning process would a SWOT analysis be most useful?
- A. construction
- B. evaluation
- C. adjustment
- D. environmental scan
正解: D
解説:
Explanation: A SWOT analysis would be most useful during the environmental scanning phase of the strategic planning process. During this phase, the strategy team tries to get the most accurate picture of the current state of the organization. A SWOT (strengths, weaknesses, opportunities, and threats) analysis is a common template for organizational selfassessment. It is a useful format because it requires planners to consider both internal (strengths and weaknesses) and external (opportunities and threats) factors.
質問 267
Which of the following OSHA forms is intended to be an Injury and Illness Incident Report?
- A. OSHA Form 301
- B. OSHA Form 300
- C. OSHA Form 301A
- D. OSHA Form 300A
正解: A
解説:
Explanation: OSHA Form 301 is intended to be an Injury and Illness Incident Report. OSHA Form 300 is intended to be a Log of WorkRelated Injuries and Illnesses. OSHA Form 300A is intended to be a Summary of WorkRelated Injuries and Illnesses. OSHA Form 301A does not exist.
質問 268
With the training program described in question 6, the marketing research company also has budget constraints to consider. What is the human resources professional's role in budget and costs for this projected company activity?
- A. Research the cost of each testing program to eliminate any options that exceed the budget constraints of the company
- B. Review options to determine if the company can utilize part of the testing program and avoid the full cost
- C. Assist in preparing a costanalysis review that will consider the expenses and benefits of each testing option
- D. Recommend costcutting measures for other company activities to ensure that the necessary training can take place
正解: C
解説:
Explanation: The human resources professional is sometimes called upon to complete a costbenefit analysis, and in this case such an analysis would be appropriate. The marketing research company needs to remain within its budget, so it is important to look at each testing option and consider what it will cost the company when compared to what it will potentially yield. Once this comparison is made, a decision can also be made. Answer choice B is an important part of the process of choosing the best testing option, but it is not necessarily a part that the human resources professional needs to complete. Any options that are already over the budget may be eliminated before they make it to the desk of the human resources professional. Answer choice C provides an option that might not really be an option-utilizing part of a testing program instead of the whole. Since there is little information within the question to justify such a decision, answer choice C has little relevance. Answer choice D offers a recommendation that is not really the human resources professional's to make; he is not in charge of the budget but rather is responsible for sticking to it and ensuring that expenses fit within the budget. More to the point, the human resources professional has been asked to make sure the testing program fits within the budget, not to find a way to make a testing program fit into the budget.
質問 269
During negotiations between an employer and the labor union, a charge of an unfair labor practice on the part of the union has arisen. The union has elections coming up soon, but the NLRA has established an election bar. Under the circumstances, which of the following types of union election bars would result?
- A. Certificationyear
- B. Priorpetition
- C. Voluntaryrecognition
- D. Blockingcharge
正解: D
解説:
Explanation: As indicated in the answer for question 160, a blockingcharge bar occurs when an unfair labor practice charge remains pending. Since this is the case in the scenario provided, the blockingcharge bar will apply. A priorpetition bar results when the union withdraws an election request petition and then resubmits it. A certificationyear bar results when the NLRB has recently recognized and certified a representative for bargaining on behalf of the union. A voluntaryrecognition bar occurs when the employer voluntarily recognizes the union as the primary bargaining unit for employees.
質問 270
After a federal bill is voted out of a full committee, it is
- A. scheduled on the legislative calendar.
- B. sent to a subcommittee.
- C. marked up by a subcommittee.
- D. sent to the opposing body of Congress.
正解: A
解説:
Explanation: After a federal bill is voted out of a full committee, it is scheduled on the legislative calendar. At this point, it is expected that the bill has a reasonable chance of being passed by Congress. It has been thoroughly examined and marked up, and a complete report has been composed. This report includes all the pertinent information about the bill, as well as the arguments of those who oppose its passage.
質問 271
What is the recommended minimum amount of advance notice that employers should provide employees before a scheduled performance evaluation?
- A. 5 days
- B. 2 days
- C. 7 days
- D. 3 days
正解: C
解説:
Explanation: Managers are encouraged to give employees about one week advance notice for a scheduled performance evaluation. Five days might be good, but a full week is better and avoids "springing it" on the employee. Giving the employee 2 days or 3 days is far too short.
質問 272
The Change Process Theory, attributed to Kurt Lewin, includes all of the following stages for change except:
- A. Moving
- B. Implementing
- C. Refreezing
- D. Unfreezing
正解: B
解説:
Explanation: The change process theory includes three stages: Unfreezing, Moving, and Refreezing. Implementing is not one of the stages within the change process theory.
質問 273
Which of the following pieces of legislation does not, at this time, apply to private employers?
- A. Civil Rights Act of 1991
- B. Fair Credit Reporting Act of 1970
- C. Immigration and Nationality Act of 1952
- D. Privacy Act of 1974
正解: D
解説:
Explanation: The Privacy Act of 1974 reflects data collection activities within federal agencies. It does not apply to private employers. The Fair Credit Reporting Act of 1970, the Immigration and Nationality Act of 1952, and the Civil Rights Act of 1991 all currently have elements that apply to private employers.
質問 274
Which of the following types of collective bargaining positions results when the different sides agree to compromise on certain issues by taking the big picture into account?
- A. Interestbased bargaining
- B. Integrative bargaining
- C. Distributive bargaining
- D. Positional bargaining
正解: B
解説:
Explanation: Integrative bargaining results when the different sides agree to compromise on certain issues by taking the big picture into account. Positional bargaining results when each side establishes a clear position and aims to achieve the goal or goals of that position. Interestbased bargaining results when both sides acknowledge that they have a strong motivation in the continuity of business activities, and thus proceed in negotiations with this acknowledgement. Distributive bargaining is another name for positional bargaining.
質問 275
A large bank has been experiencing a high rate of unacceptable employee absenteeism. In most cases, employees are claiming sick days when evidence indicates that they are not ill and are, in fact, engaging in a variety of activities. For a number of these employees, the days absent are no longer covered by FMLA, and the bank needs to apply disciplinary actions for excess absenteeism. Unfortunately, a clear inappropriateabsence policy is not within the employee manual, so the bank asks the human resources professional to assist in developing one. Such a policy should contain all of the following except:
- A. Requirement for a doctor's note for each sick day absence
- B. Indication of how sick days are counted within the calendar
- C. Statement about how many sick days each employee receives
- D. Information about how each absence is counted in days
正解: A
解説:
Explanation: An employeeabsenteeism policy might include information about when a doctor's note is required, but it does not necessarily need to require a doctor's note in all situations. This might prove to be onerous to employees who are genuinely ill at home for a day but are not ill enough to visit a doctor. Additionally, a requirement for a note for each sick day absence would be an inappropriate policy, as the employee might be out for 45 days but is not likely to see the doctor each of those days. A good policy should, however, include the following: a statement about how many sick days each employee receives, an indication of how sick days are counted within the calendar, and information about how each absence is counted in days.
質問 276
The Needlestick Safety and Prevention Act of 2000 requires organizations to do which of the following?
- A. Report workplace injuries from sharp objects, pay a fine, and provide worker's compensation
- B. Report workplace injuries from sharp objects and consider replacement object to prevent future injuries
- C. Quarterly audits to check for sharp objects that could cause workplace injuries
- D. Listing of sharp objects recognized for having caused workplace injuries in the past
- E. Removal of specified sharp objects from workplace due to potential for injury
正解: B
解説:
Explanation: The purpose of the Needlestick Safety and Prevention Act is to require the employers report workplace injuries as a result of sharp objects and consider replacement objects to prevent further injuries. Answer choice A is incorrect because the purpose of the act is not to require that companies perform quarterly audits. Answer choice B is incorrect because the Needlestick Safety and Prevention Act does not require that organizations remove specified sharp objects but instead recommend the replacement of dangerous sharp objects. Answer choice C is incorrect because the act does not create a list of sharp objects that are recognized for having caused workplace injuries but instead leaves the decision about these objects up to the organization. Answer choice D is incorrect because the act does not require that companies pay a fine for workplace injuries from sharp objects.
質問 277
Which of the following is defined as an increased rate of pay for a new employee, due to that employee's education or experience?
- A. Pay structure
- B. Wage compression
- C. Range placement
- D. Comparation
正解: B
解説:
Explanation: Wage compression is defined as an increased rate of pay for a new employee, due to that employee's education or experience. Comparation is defined as a method for an employer to judge how an employee's pay compares to the standard average. Range placement is simply the overall placement of an employee's pay within a set range; pay structure refers to a company's overall system for establishing compensation.
質問 278
A SWOT analysis has four parts: Strengths, Weaknesses, Opportunities, and which of the following?
- A. Targets
- B. Threats
- C. Tools
- D. Techniques
正解: B
解説:
Explanation: The fourth element in SWOT is Threats. In other words, SWOT as an environmental scanning tool requires a review of Strengths, Weaknesses, Opportunities, and Threats. The other answer choices (Tools, Targets, and Techniques) are not a part of this particular environmental scanning tool.
質問 279
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